Go RV & Marine Leduc
Nisku, AB
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54 Reviews of Go RV & Marine Leduc
Run ! !! If you want to be given a run around , disrespected, lied to deceived this is the place for you. Check the reviews allll of them. The good !! If you want to be given a run around , disrespected, lied to deceived this is the place for you. Check the reviews allll of them. The good ones are probably paid reviews. Search AMVIC. I needed the director of Fair trade! Go RV Leduc was found failing to disclose the damage on the trailer they sold me an my family !! I see in the posts the same people who took me for a ride are still all employed there so it’s totally a set up. Each staff member has a role in the play. More
GO ELSEHWERE. Not transparent and post delivery service is brutal. If you have an issue, the legal team will contact you. xxxx poor. Not transparent and post delivery service is brutal. If you have an issue, the legal team will contact you. xxxx poor. More
I recently made a purchase at Go RV in Leduc Alberta. I had the the best experience with my sales person, Jeremy Dewar. He was very informative, I told him the price range I wanted to be in and the styl I had the the best experience with my sales person, Jeremy Dewar. He was very informative, I told him the price range I wanted to be in and the style I was was looking in for. He wasn't pushy or tried to sell me something bigger or better. He was honest with me and that goes a long way. I highly recommend anyone who is looking for an RV to go speak with him. if I could click more then more stars definitely would. Darcy More
Unfortunately, there is no place where you can check off 0! I doubt if any company could give any poorer service than this company! Enter at your own risk! 0! I doubt if any company could give any poorer service than this company! Enter at your own risk! More
Bought a 2013 Gulfsteam from Jeremy. We have only dealt on phone and e mail so far but he has been great. Looking forward too meeting him whenwe go to pick up the trailer. Everyone we h We have only dealt on phone and e mail so far but he has been great. Looking forward too meeting him whenwe go to pick up the trailer. Everyone we have dealt with have been great with us. More
Hello campers, I wouldn`t buy an RV from this Hello campers, I wouldn`t buy an RV from this dealership. I bought a 2021 Open Range, took it out a night it rained & poured through the slide soaki Hello campers, I wouldn`t buy an RV from this dealership. I bought a 2021 Open Range, took it out a night it rained & poured through the slide soaking the whole floor. Took it back and wanted another trailer. We lost 2k because we didn`t want that one fixed. So, bought a different one.... Pioneer by Heartland, took it home, started cleaning it, another piece of junk. On the side of it siding buckled Heartland said no they won`t fix the bedroom door that had a hole in it. Said that we should have told them earlier. I left the lot, took the trailer to Reddeer and then to the RV dealership and told them. Now this is before spending a night in it. The doors are on crooked, plaster lumps all on the ceiling, shelves didn`t fit in the pantry, the walls split apart, trim fell off all over the trailer, ect ect . They said they were going to put 500 on my go card 5 weeks ago and nothing yet. We called & left messages with the sales guy I bought it from and another message with a manager regarding the 500 and they don`t have respect to return your call. Mike Kieley....I would not recommend buying from GO RV!!!!!!!!! More
First time RV buyer had questions after purchased. Told sales manager Matt always in meetings.... called 4 times took a week. He finally called me after I a got mad and told his receptionist that hes not i sales manager Matt always in meetings.... called 4 times took a week. He finally called me after I a got mad and told his receptionist that hes not in meetings and that crap! 10 minutes later he called me back and berated me on the phone and was angry. Here are some of the highlights of that conversation! Why are you acting like this? Why did you sign the contract? I gave you a credit what more do you want? Why are you talking? So what if our yard man is given you your folder with final paperwork. Why do you need another sit down. Cant you read? Why did you take the RV after inspection? Do you always act like this? Do you always sign contracts without reading? You spend 2 hours with Fadi ( finance officer) why do you need to go over contract again.? Do you always talk like this? We don't clean carpets ever even during Covid. What's your problem? Maybe the tank being 1/3 full is your husbands waste? ETC ETC This man was by far the most unprofessional ruddiest condescending manager I ever came across. bullied me, nasty, over talked, interrupted, angry, Couldn't care less of my concerns didn't want to listen. Focused on my call to his receptionist .All of his comments were verbal abuse: Here is how me made me feel! Definition of Verbal Abuse: Verbal abuse is an act of violence in the form of speech that decreases self- confidence and adds to feelings of helplessness. It is a act that includes rebuking and the delivery of harsh words That is exactly what sales manager Matt did to me after I expressed interest in speaking with him after purchase. All I wanted is a conversation. I had concerns and questions. Its called customer service. It should not take a week to return a call and be verbally abused after purchase or wanting to go over specific concerns. I will never recommend anyone purchase from go RV LEDUC and that's to bad the rest of the people their were good! My sales person Riley was good. My finance person Fadi was good Service department Nicole was good Parts Mike was good Yard Man Fred was good Customer Service Paige good At this time I have reported this incident to GO Auto I'm waiting to see what their customer service manager Paige will do for me to make me believe that this is not the experience or the face the represents GO RV.... still waiting to hear back its been 2 days since we spoke. More
Amanda and Justin was very helpful, cheerful on welcoming us... show us what we are looking for... great experience than our 1st dealer we met welcoming us... show us what we are looking for... great experience than our 1st dealer we met More
Sales and Management need training on the products they sell and on customer service. We were looking to buy an RV from them that they knew nothing about. The sales person had canned phrases like “if we ca sell and on customer service. We were looking to buy an RV from them that they knew nothing about. The sales person had canned phrases like “if we can get you the monthly payment you like we will earn your business..” they had made promises on price etc that they backed out on. Did not ask questions like “what do you like about this trailer, or any question. Was just an order taker. When asking questions about the add on. His simple statement was “yeah I don’t know, no one know here.” It was not a good experience and would not recommend this dealership to anyone. We ended up buying the trailer we want from another dealership. Way better experience, they asked questions on how much we were looking to spend, what were the most important features to us and why. And to dealership learn about the products you sell, you’d sell more. And just an FYI grey wolf 19sm juicer package that can be added to any model is 50 watt solar panels and upgraded 11 cubic fridge. So it takes more than just getting the payment right to earn someone’s business. More