Go Nissan North

Don't even bother just go elsewhere!!!!! Recently went into Go nissan north for a 2 buy deal. Have had a salesman and a manager walk out or quit in the middle of my deal with no answer. Had t Recently went into Go nissan north for a 2 buy deal. Have had a salesman and a manager walk out or quit in the middle of my deal with no answer. Had to go back into the dealership 2 times to find out that even after doing a hard credit check I was no closer to an answer because nobody was even trying to get me numbers. First guy quit his job and the second couldn't be bothered. Also had another sales manager and salesman gang up on me to argue numbers that were for an already rejected deal. They had nothing to do with what was going on and didn't even have the right deal infront of them. I was insulted and called by my last name ( no Mr. ) in disrespect. I have been waiting for a MONTH now to hear about a deal that they decided to try but have still heard nothing even after calling, texting and emailing. They have zero respect and show no professional attitude. I have never felt so disrespected and insulted in any dealership before. I have been a very loyal nissan driver for the last 6 years. 3 new Titans, a new Maxima and new Micra since 2010 and this is the respect I get. I would not recommend Go Nissan North to anyone. If you want to buy the name go to Sherwood Park or anywhere else outside Edmonton. I personally think it's time to get out of nissan all together and go back to chevy or Toyota. Never buying or referring Nissan again!!!!!!! More

Generally awful. We have been dealing with this specific dealership for 2 years. We have had to fight to have this location honour our lifetime oil change packages, ou We have been dealing with this specific dealership for 2 years. We have had to fight to have this location honour our lifetime oil change packages, our go auto gold card arrangement which covers many eathetic issues, we have unlimited windshield repairs that we have fought with them over. They have recently undergone an entire staff change in many of their departments, however the service is still awful. I waited over 40 minutes today to have some recall work done, and when I left after not having the service done, no one really cared that I hadn't been taken care of or even informed that the appointment had taken longer than estimated. My car hadn't even moved from the breezeway after this wait, for what was a 'quick, half-hour' fix. Every time we have taken our vehicle in, it has been a nightmare. The service manager, Curtis, is as useless and uninformed as he was when he was working in the breezeway. His answer to all of our issues is, 'all I can do is apologize', every single time. Do not purchase your vehicle from here, and if you have, I strongly recommend you take your vehicle elsewhere for servicing. This place isn't worth the free coffee. More

Horrible Seevice We bought a 2016 Pathfinder Hybrid from this dealership. Although the sales team was decent, the service department has been nothing but a joke. They We bought a 2016 Pathfinder Hybrid from this dealership. Although the sales team was decent, the service department has been nothing but a joke. They sold us conventional lifetime oil changes, then proceeded to tell us this model needs synthetic oil and that it wasn't covered under lifetime changes and that we would have to pay an extra $80 per oil change. Better off going to quick lube. And every time we have gone in for service, they have been behind schedule, significantly, while we wait for what was supposed to be a 'quick' service. Or they call to tell me the car is ready for pickup and I turn up only to find out it will still be another half hour or more. The service manager is a joke and has no business being in the position he is in More

NISSAN TITAN 2016 very good experience like my Nissan Titan pro XD no pressure sales, friendly staff, would go there again. convenient location, would recommend very good experience like my Nissan Titan pro XD no pressure sales, friendly staff, would go there again. convenient location, would recommend Go Nissan North! More

Nissan Joke (Juke) We booked for our windshield repair of our Nissan ARMADA. They said its going to take a whole day for that. So they gave us a service car which is a N We booked for our windshield repair of our Nissan ARMADA. They said its going to take a whole day for that. So they gave us a service car which is a Nissan Joke! (Oops Juke) its literally smaller inside than a honda civic with a horrible yellow color. Even my 4 y/o daughter is screaming and crying "its so ugly!" and doesn't want to get inside the service car... Her knees is already touching the back of the drivers seat which I believe is not safe... The Guy name Lance of the service department said that its their last car but I have seen a lot of service car inside. A guy in the sales department was trying to be nice and gave my daughter a big balloon. Funny thing is that with the balloon inside that small car my husband couldn't see the back... To think it was raining hard and passing thru a Wayne Gretzky drive... That Nissan Juke service car was really a BIG JOKE! More

Top Rate Experience! We have, on two occasions, selected Go Nissan North to purchase new vehicles. In both instances we dealt with Raj Ministry. He was excellent to work We have, on two occasions, selected Go Nissan North to purchase new vehicles. In both instances we dealt with Raj Ministry. He was excellent to work with both being mindful of the expectations of the dealership, and our needs in purchasing vehicles. Raj offered us 5 ?? service on numerous occasions. When we had a hiccup with service, Raj ensured our needs were met. As an aside, two of our children have also purchased autos through Raj and have been equally satisfied! More

Go Nissan? Go elsewhere! Beware if you have a lifetime oil and filter change they will claim there's no record of this on their system when you go in for a service - this has Beware if you have a lifetime oil and filter change they will claim there's no record of this on their system when you go in for a service - this has happened twice so far. They refused to release MY fully paid for vehicle without payment for the oil change and I had to return with the document showing my lifetime oil change offer. Then surprise surprise "suddenly" finance found the record of it on there system. This is an absolutely pathetic and disgusting attempt at swindling money out of consumers and an unjustified seizure of my vehicle. The original salesperson I dealt with was great but I would have never bought a Nissan from this dealership if I knew I would be dealing with this sort of behavior. More

nice deal the personal was very professional and friendly he explained every think slowly and clearly he gave us choices and calculated the cost for us in lot o the personal was very professional and friendly he explained every think slowly and clearly he gave us choices and calculated the cost for us in lot of way biweekly monthly .. he let us trust him More

great sales experience I bought a new Exterra last year at the south side Nissan and I was very disappointed with their service. This year I did the trade at Nissan North o I bought a new Exterra last year at the south side Nissan and I was very disappointed with their service. This year I did the trade at Nissan North on 137Ave And have only good things to say! I was treated respectfully, and had a great sales experience. Tim Pham was awesome! He helped me with a great car and was very knowledgeable! The service was amazing! Super friendly staff. I received a loner to get my things done. If you need a car and good service go there! You won't be disappointed by the service, or the selection of vehicles. They do care about their customers, and ensures good service is provided. You’re treated like family, not like a customer. Thanks Tim! You know your job and very well represented your work. Thank you. Kris S More

Fantastic Extraordinary Customer Service The whole car buying experience was fun, exciting and hassle free. People here treat you with class, truly care about you and are super helpful. The whole car buying experience was fun, exciting and hassle free. People here treat you with class, truly care about you and are super helpful. More