Go Mazda
Edmonton, AB
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327 Reviews of Go Mazda
These people don't care if they sell you a piece of garbage, they'll just lie through their teeth to make a sale. I've had nothing but issues with my car since I bought it 2 weeks ago & even though I h garbage, they'll just lie through their teeth to make a sale. I've had nothing but issues with my car since I bought it 2 weeks ago & even though I have warranty on it, they refuse to fix any problems by pretending they don't exist. The service people also have the worst attitudes & talk down to you whenever you have any questions (even very reasonable ones). I've never had a worse experience with a company & I'd advise anyone/everyone to go anywhere else. This dealership is not worth the hassle. More
Everything was done as professionally as you would expect from a dealership. salesman was was nice and knowledgeable about the vehicle. I was not impressed by the bait and switch price of the vehicle. was ad from a dealership. salesman was was nice and knowledgeable about the vehicle. I was not impressed by the bait and switch price of the vehicle. was advertised online at $33,900 but ended up being about 2.5 grand more for the blockheater. which was included in the advertisement but for SOME reason was excluded from the advertised price. as I said, as professional as you could expect from a dealership. More
I went in to Go Mazda today (01/25/24) to look at a Mazda CX-5. I am in the market for a new SUV and it crossed off all the boxes I needed. I arrived and was greeted by Keith, who seemed friendly enough. I t CX-5. I am in the market for a new SUV and it crossed off all the boxes I needed. I arrived and was greeted by Keith, who seemed friendly enough. I told him what I was looking for and what my budget was. He brought the CX-5 around so I could test-drive it. We set off and through the whole drive, he did not explain any features of the car to me, did not point out any "cool features" and just did not try to sell it at all. When we returned to the dealership and before we got out of the car I told him that I was not looking to buy today but wanted to run some numbers so I knew what I was looking at. His attitude changed very fast. He no longer seemed helpful or like he cared. Instead of running any numbers, he showed me the website, which I had already looked at and used to calculate a rough monthly cost, and without even putting in my down payment hovered over the pricing option that says "$0 down, 84 months, $250ish bi-weekly". Offered no additional information, didn't show me what the cost would be, features included, nothing. When there was no immediate sale he stopped caring. I checked reviews before going here and was hesitant, but glad I did my research. I would not recommend this dealership. Poor attitudes and unprofessional staff. More
We had a busy Sunday and I made an appointment to test drive a car. Salesperson (Kevin) double booked us so that 2 buyers were there for the same car. Sleazy sales practice. Unfortunately the other buyer drive a car. Salesperson (Kevin) double booked us so that 2 buyers were there for the same car. Sleazy sales practice. Unfortunately the other buyers probably paid an exorbitant price for the car More
I would give zero starts if I was able. We had a miserable experience with this dealer and their sketchy business practices. My son bought an new car from them in June. As a new grad from We had a miserable experience with this dealer and their sketchy business practices. My son bought an new car from them in June. As a new grad from University he was entitled to a manufacturer rebate of $500. At the time of sale they said it would be paid directly from Mazda and that the cheque would be mailed. Five months went by and no rebate despite two submissions of transcripts. I called Mazda directly and within a day the dealership was in contact saying they would mail out a cheque which they did. Interestingly the cheque was from the dealership, not Mazda. I discussed this with a friend who is a Kia dealer and he laughed and confirmed my suspicion that the dealership had pocketed the rebate. Wow! Don't expect this dealership to honour all in pricing rules either. We responded to an advert and went to buy the car which they refused to sell at the advertised price and instead charged an extra $2k for what was essentially a block heater. Luckily I suspected this would happen and took a screen shot of the advertisement prior to visiting the dealership. After they refused to honour it we left the dealer and within 5 minutes the advert had been changed adding $4.5k to the price of the vehicle. Given current inventory levels and the fact that they were the only ones with the car that was wanted we reluctantly paid the extra $2k and are now waiting for the results of what should be a cut and dry complaint with AMVIC. Buyer beware! More