Go Mazda

Excellent Sales Person I have nothing but good things to say to the sales person I dealt with - Solomon Portuguese. Made the process easy and no pressure at all. This would I have nothing but good things to say to the sales person I dealt with - Solomon Portuguese. Made the process easy and no pressure at all. This would have been an easy 5 star if not with the delay on car details. My engine was not clean when I took it. It was rushed I guess. I was told they detailed a different car so disappointed. I was gonna ask for engine wash but decided not cause it might take forever. Cheques were also delayed not sure why. Anyways still giving this 4 star its because of the friendliness of Solomon. More

Overall good, but some bumps along the way Sent in a request via Kijiji and was contacted promptly. Solomon was very nice and courteous. Test drive was great. Unfortunately, the issues came up Sent in a request via Kijiji and was contacted promptly. Solomon was very nice and courteous. Test drive was great. Unfortunately, the issues came up with higher level staff. It came down to picking between two cars, one a bit more expensive. I chose to go for the less expensive one as it fit my needs better. However, the sales manager and finance manager I dealt with kept pressuring me into buying the more expensive car. Furthermore, everything took forever to finish. To get a price on my trade in and then to get a final quote took almost 30 minutes. When I finally decide on the car to purchase, we had to wait another 30 minutes to meet with a finance manager, who then said the process will take 30-40 minutes. I asked to come back there next day. I came back, money in hand and ready to pick up my car, only to be told they forgot to detail my car and they detailed the more expensive one I was looking at. They offered to do it then, but it would take another hour. I asked to bring it there next day. Meeting with the finance manager was pointless as I was paying cash, and it ended up being a push from him to buy a warranty. It was a waste of my time. When I dropped of the car for detailing, I was assured I'd get a courtesy service loaner. I showed up and had to wait 45 minutes, and then I found out I was charged $100 for it. Unfortunately this dealership is a bit of a mixed bag. If you deal with Solomon, it's a 10/10 experience. The issue lies with some of the managers. More

professional experience My requirements for a new car were met. Service was professional and friendly. I was offered a lot of great options. Did not feel rushed. My requirements for a new car were met. Service was professional and friendly. I was offered a lot of great options. Did not feel rushed. More

New purchase We enjoyed our experience. Nick was great and we were treated well. Dealing with Naz was good on the phone as we bought from Grande Prairie and drove We enjoyed our experience. Nick was great and we were treated well. Dealing with Naz was good on the phone as we bought from Grande Prairie and drove in to pick it up More

Went in for Service, left wanting to upgrade I had exceptional service at this location. I took my 2017 Mazda3 in for service and while waiting for my service to be completed, I had the opportuni I had exceptional service at this location. I took my 2017 Mazda3 in for service and while waiting for my service to be completed, I had the opportunity to chat with Maz while perusing the showroom inventory. He was unassuming, extremely knowledgeable and answered all of my questions about upgrading my vehicle. While I didn’t purchase my 2017 Mazda3 at Go Mazda, I will definitely be giving Maz my business when the time comes for an upgrade. More

synopsis of review Maz looked after us from the moment we met. Very friendly and answered all questions asked with good information. Scott was excellent as well and made Maz looked after us from the moment we met. Very friendly and answered all questions asked with good information. Scott was excellent as well and made our buying experience as painless as possible. More

Satisfied Customer Friendly, honest, followed through on promises, quick easy approval, not pushy or aggressive. Overall I'm very happy, a great experience. I would reco Friendly, honest, followed through on promises, quick easy approval, not pushy or aggressive. Overall I'm very happy, a great experience. I would recommend go Mazda to others More

Very easy approval I walked in on a whim that i wouldnt get approved...again. Billy asured me he had the best finance team and surely enough they didnt dissapoint. They I walked in on a whim that i wouldnt get approved...again. Billy asured me he had the best finance team and surely enough they didnt dissapoint. They took care of me. Now im driving a new cx9 and rebuilding my credit at the same time. I highly recommend these guys. More