Go Mazda

Great experience, great assistance I needed two cars within a certain monthly overall payment with a trade in. The dealership was very accommodating. Yat Ting Yeung knows his cars and w I needed two cars within a certain monthly overall payment with a trade in. The dealership was very accommodating. Yat Ting Yeung knows his cars and was so helpful and accommodating. I was very grateful to have the help that I did even the few little glitches that we had through the process they made sure I was taken care of. Thanks!! More

Amazing dealership Go Mazda is an absolutely amazing dealership with amazing employees, Mazen our salesman was very knowledgeable and helped us find exactly what he want Go Mazda is an absolutely amazing dealership with amazing employees, Mazen our salesman was very knowledgeable and helped us find exactly what he wanted. When we did a test drive he showed us all the neat features on the vehicle my boyfriend and I purchased. Moe our finance man worked so hard to get us a great rate on our financing. PEveryone in the dealership worked so hard and bended over backwards to get us exactly what we wanted and needed. Absolutely amazing dealership! More

wasting to much time Were been waiting more than 5hrs with my little one and my wife! in the finance department. because of rushing of Mohammed its been mess up then it to Were been waiting more than 5hrs with my little one and my wife! in the finance department. because of rushing of Mohammed its been mess up then it took longer. now he mess up, instead I will pay for 7years now become 8years. I will tell what happened. first everything ok were almost done he said you got 398/bw with these platinum plan for 84months. then he notice become 439/bw 84 months and I said cancel everything because thats too much. he replied be patience I we will fix it. were wait again! my wife feel bad and my 18 months boy he got boring he cried. then finally they fix it. it become 96months. its not worth it. because were already wasting our time and we want to be done so we agreed! bad experienced. were so upset. and one thing more, the guy I talk to. please dont always make promises but its not true and dont be rude. More

Excellent Sales Person I have nothing but good things to say to the sales person I dealt with - Solomon Portuguese. Made the process easy and no pressure at all. This would I have nothing but good things to say to the sales person I dealt with - Solomon Portuguese. Made the process easy and no pressure at all. This would have been an easy 5 star if not with the delay on car details. My engine was not clean when I took it. It was rushed I guess. I was told they detailed a different car so disappointed. I was gonna ask for engine wash but decided not cause it might take forever. Cheques were also delayed not sure why. Anyways still giving this 4 star its because of the friendliness of Solomon. More

Overall good, but some bumps along the way Sent in a request via Kijiji and was contacted promptly. Solomon was very nice and courteous. Test drive was great. Unfortunately, the issues came up Sent in a request via Kijiji and was contacted promptly. Solomon was very nice and courteous. Test drive was great. Unfortunately, the issues came up with higher level staff. It came down to picking between two cars, one a bit more expensive. I chose to go for the less expensive one as it fit my needs better. However, the sales manager and finance manager I dealt with kept pressuring me into buying the more expensive car. Furthermore, everything took forever to finish. To get a price on my trade in and then to get a final quote took almost 30 minutes. When I finally decide on the car to purchase, we had to wait another 30 minutes to meet with a finance manager, who then said the process will take 30-40 minutes. I asked to come back there next day. I came back, money in hand and ready to pick up my car, only to be told they forgot to detail my car and they detailed the more expensive one I was looking at. They offered to do it then, but it would take another hour. I asked to bring it there next day. Meeting with the finance manager was pointless as I was paying cash, and it ended up being a push from him to buy a warranty. It was a waste of my time. When I dropped of the car for detailing, I was assured I'd get a courtesy service loaner. I showed up and had to wait 45 minutes, and then I found out I was charged $100 for it. Unfortunately this dealership is a bit of a mixed bag. If you deal with Solomon, it's a 10/10 experience. The issue lies with some of the managers. More

professional experience My requirements for a new car were met. Service was professional and friendly. I was offered a lot of great options. Did not feel rushed. My requirements for a new car were met. Service was professional and friendly. I was offered a lot of great options. Did not feel rushed. More

Went in for Service, left wanting to upgrade I had exceptional service at this location. I took my 2017 Mazda3 in for service and while waiting for my service to be completed, I had the opportuni I had exceptional service at this location. I took my 2017 Mazda3 in for service and while waiting for my service to be completed, I had the opportunity to chat with Maz while perusing the showroom inventory. He was unassuming, extremely knowledgeable and answered all of my questions about upgrading my vehicle. While I didn’t purchase my 2017 Mazda3 at Go Mazda, I will definitely be giving Maz my business when the time comes for an upgrade. More

New purchase We enjoyed our experience. Nick was great and we were treated well. Dealing with Naz was good on the phone as we bought from Grande Prairie and drove We enjoyed our experience. Nick was great and we were treated well. Dealing with Naz was good on the phone as we bought from Grande Prairie and drove in to pick it up More