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Go Langley Subaru

Surrey, BC

4.1
531 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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531 Reviews of Go Langley Subaru

October 04, 2019

Excellent service I took my car back to the service center since I found the problem continuing. All gentlemen (Jeff, Darrel, and Marshall) were very kind and helped me More

by nurse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Darrel Marshall
Oct 11, 2019 -

Go Langley Subaru responded

Thank you for taking the time to share your experience with us. We are happy to hear that our Wolfe Subaru Langley Service Team were kind, helpful and resolved your vehicle concerns. We appreciate your business and look forward to assisting you again. Have a great day.

October 01, 2019

Excellent customer service! Kelly was extremley helpful in helping me choose the perfect car for my family. He put in the extra hours to make sure I'd be 100% happy with my purchase. More

by Burklynn Dehn
Recommend Dealer
Yes
Employees Worked With
Kelly Vistica
Oct 11, 2019 -

Go Langley Subaru responded

Congratulations on your new Subaru! Thank you for taking the time to write about your vehicle purchasing experience at Wolfe Subaru Langley, Burklynn Dehn. It is wonderful to hear that our Sales and Leasing Consultant, Kelly was able to provide you with the excellent experience that we strive to provide all our customers. Kelly will be thrilled to see your thoughtful and kind feedback. We truly value your business and wish you many safe and happy journey’s in your new car. Enjoy.

September 27, 2019

Service Crew I have been a customer for going on 12 years all my cars are Subaru, What ever issue they will address it and make it right More

by Verna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff ,, Matt Painchaud
September 27, 2019

Great Customer Service We went with Subaru as our first family vehicle due to the level of customer service received from Matt Painchaud, and also because of the safety that More

by GK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud, Matt Painchaud
September 27, 2019

Oil change Great Service!! Needed truck more vacuum detailed when left as it was not super clean! Happy with the discounts as it does save you money! More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Marshall, Scott
Oct 10, 2019 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us, Kelly. Great to hear that you received great service and savings from our Service Team when you came in for your oil change. We offer a complimentary vacuum and car wash with every service. If that is what you were referring to, we apologize if a few spots were left in error. We will follow up with our team to prevent this from happening again. Thanks again for taking the time to write this review. We look forward serving you again soon.

September 24, 2019

Subaru Forester Purchase I liked the efficiency in which they arranged for the test drive and then allowing us to test drive on our own, no dealer representatives. Troy did a More

by new subaru fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT, Matt Painchaud
September 23, 2019

Ahh Subaruuuuuu Always a wonderful experience coming into this dealership my family and I always feel at home the sales people (Mark P) and crew have always made time More

by Ahh Subaruuuu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Service Dept. Daren,, Wolfe Auto Group, Mark Painchaud
September 21, 2019

Sept 19/2019 We gave the dealership a rating 10 for Chantal we found the experience a pleasant one , did a great job & lots of patience. Thank you & Wolfe Subaru L More

by Cabreros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chantal & Brasil auto insurance
Oct 10, 2019 -

Go Langley Subaru responded

We couldn’t be happier that our Sales and Leasing Consultant, Chantal provided you with a pleasant car buying experience. She is a true asset and we are lucky to have her on the Wolfe Subaru Langley Team. We hope you are enjoying your new Subaru. Thank you for your kind feedback and business, Cabreros. Please come back to visit us anytime.

September 20, 2019

Excellent Customer Service We purchased our 2019 Crosstrek through Scott who went above and beyond. Being our first new car, we had many questions all in which he was able to an More

by vhayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Miller, Claudine Russel
Oct 10, 2019 -

Go Langley Subaru responded

Hearing that you had an exceptional customer service experience with our Wolfe Langley Subaru Sales Team is the best thing we could hope for! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. So glad that our Sales and Leasing Consultant, Scott Miller was helpful and went above and beyond to ensure your vehicle purchasing process went smoothly. We concur, our Financial Services Manager, Claudine is very knowledgeable and thorough. Your recommendation means a lot to us. Thank you for choosing Wolfe Subaru Langley to purchase your vehicle. We wish you many happy miles in your new 2019 Subaru Crosstrek and we look forward to serving you for many years to come, vhayes!

September 16, 2019

Break light switch recall The staff was great. They even offered a wash and vacuum for my car which was wonderful. The service was completed in a timely manner. More

by Sandra
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the service dept.
Oct 10, 2019 -

Go Langley Subaru responded

Thanks for the feedback and five star rating, Sandra! We appreciate you recognizing our Wolfe Subaru Langley Service Team for being efficient and providing you overall great customer service during your brake light switch recall appointment. It’s true we offer a complimentary car wash and vacuum to all of our clients with every service. Thank you for your business and for your kind words. We look forward to your next visit.

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