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Go Langley Subaru

Surrey, BC

4.1
531 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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531 Reviews of Go Langley Subaru

March 16, 2020

Subaru is a great vehicle . My wife and I both have Subaru’s. great on fuel consumption. Slight disappointment following last service , it was a large service. Was told it would be washed ? Did not hap More

by Dmacdonald813
Recommend Dealer
Yes
Employees Worked With
Service - Nathan , Wolfe Auto Group, Jay Shead
Mar 19, 2020 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us, Dmacdonald813. We apologize that we missed the complimentary car wash that we offer with every servicing during your last visit. Please feel to contact our Service Manager, Jeff at 604-534-2660 and he will ensure your vehicle is washed for you. We are pleased to hear how happy you and your wife are with the Subaru brand and it’s fuel consumption. Thanks again for your feedback and thank you for your business. See you next time.

March 14, 2020

Always great service and couldn't imagine going anywhere else to have our vehicle looked after. The staff always goes above and beyond to help out. More

by Trevor S
Recommend Dealer
Yes
Employees Worked With
Marshall
Mar 19, 2020 -

Go Langley Subaru responded

Thank you for your five star review and sharing your experience with us, Trevor. We are very pleased to hear you always receive great customer service from our Wolfe Subaru Service Department. We concur, our Service Team always goes above and beyond to assist our clients. Thank you for you for choosing our dealership for all of your automotive needs. We truly appreciate it.

March 11, 2020

Thank you Nathan for the great service. I appreciate that Connor is always happy to help with information. I like that I am able to wait while my vehicle is being serviced. More

by Andy
Recommend Dealer
Yes
Employees Worked With
Nathan
Mar 19, 2020 -

Go Langley Subaru responded

Your feedback and kind words are greatly appreciated, Andy. Thank you for recognizing our Service Advisor, Nathan for providing you with great customer service and our Sales Consultant, Connor for always being happy to provide you with information that you require. Thank you so much for choosing Wolfe Subaru for all of your automotive needs. See you next time.

March 10, 2020

friendly and knowledgeable staff. overall its a pleasant experience. no stress.no drama.thank you nathan lawrence for explaining all the work that was done to my Subaru Forester. More

by malcolmbeckett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Lawrence
Mar 19, 2020 -

Go Langley Subaru responded

Thank you for the great review, malcolmbeckett. We appreciate you taking the time to acknowledge our Service Advisor, Nathan and our entire Wolfe Subaru Service Team for being friendly knowledgeable and thorough. Thank you for your business and for trusting our dealership for maintaining your Subaru Forester. See you next time.

March 09, 2020

Steve in service is very good at explaining the quote and then confirming what he did with the vehicle. Also they vaccumed my vehicle at the end - great service More

by janathompson05
Recommend Dealer
Yes
Employees Worked With
Steve in service
Mar 10, 2020 -

Go Langley Subaru responded

Thanks for leaving us a five star review, janathompson05! We appreciate you taking the time to acknowledge our Service Advisor, Steve for being so thorough when you came for your vehicle maintenance. So glad you liked the complimentary car wash and vacuum we offer with each service. We truly value your business. Thank you for choosing Wolfe Subaru Langley for all of your automotive needs. See you next time.

March 09, 2020

Great Customer Service I recently had to purchase a new car unexpectedly, and with little time, due to an accident. Kelly answered all my questions on my initial visit whil More

by gillianlm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Vistica
Mar 10, 2020 -

Go Langley Subaru responded

Thank you for leaving us such an wonderful review, gillianlm. Sorry to hear about your car accident. That is stressful to go through. So glad that our Wolfe Subaru Sales Consultant, Kelly was able to alleviate some of that stress with his friendly, knowledgeable and efficient customer service when you came in to purchase your new vehicle. We will be sure to pass along your kind words of appreciation to him. Please let us know if there is anything else we can assist you with. Take care-Your friends at Wolfe Auto Group.

March 03, 2020

Thank you to Stelios Spiliotopoulos for all your assistance last week with my new Subaru Ascent purchase! Thanks for the great service I received! I knew I would come to you after my husband’s exper More

by pegfreeman8
Recommend Dealer
Yes
Employees Worked With
Stelios Spiliotopoulos- 5 stars!
Mar 10, 2020 -

Go Langley Subaru responded

Thank you so much for your feedback and for once again choosing Wolfe Subaru Langley to purchase your new vehicle, peggreeman8. We strive for experiences like this and truly appreciate the repeat business. Thank you for taking the time to praise our Sales Consultant, Stelios for providing you with exceptional customer service during your vehicle purchasing process. He will be so happy to see your kind comments. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Congratulations on your brand new Subaru Ascent! An excellent choice, we know you are going to love it. We sincerely look forward to working with you and your husband for many more years to come! Thank you

February 29, 2020

Superb customer service, great ambience and people. No complaints, just very very pleased with everything. Overall a great and wonderful experience was given to us and was very pleased with our purchase. More

by lancevd
Recommend Dealer
Yes
Employees Worked With
Kelly Visman, Wolfe Auto Group, Jay Shead
Mar 03, 2020 -

Go Langley Subaru responded

Thank you so much for taking the time to share your recent sales experience with us, lancevd. We appreciate you acknowledging our Wolfe Subaru Langley Sales Team for providing you with such wonderful and superb customer service. Hearing how pleased you were with your car-buying experience here, truly makes our day! Thank you for your business and congrats on your new car. We hope you enjoy every mile and we look forward to working with you for years to come!

February 26, 2020

Purchased Used Vehicle On February 11th I went into this dealership and test drove a few used Crosstrek's and finally picked one out that I liked, I couldn't pick it up unti More

by Slarky22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stelios, Jay Shead, Matt Painchaud
Mar 03, 2020 -

Go Langley Subaru responded

Thank you so much for your thoughtful and outstanding review, Jeff. We strive for 5 star service with all of our clients. We really appreciate the time you took to share the experience you had with our General Sales Manager, Jay and our Sales Consultant, Matt. We are absolutely thrilled to hear how happy were with the great customer service and attention you particularly received from Jay. He will be will ecstatic when he sees your feedback. It is a huge compliment when a client highly recommends us to others. Thank you for that and thank you for your business. Congratulations on your Crosstrek. We hope it takes you on endless Subaru Adventures. Please let us know if there is anything else we can do for you, until then enjoy your new ride!

February 19, 2020

Service department was great, Just a little disappointed that I have problem with the car the first day I drove it to work. But very satisfied the way your dealership handled and fixed the problem. I will More

by Seng Kirkpatrick (FB)
Recommend Dealer
Yes
Employees Worked With
Nathan, Wolfe Auto Group, Mark Painchaud, Jay Shead
Feb 24, 2020 -

Go Langley Subaru responded

We would like to thank you for your this amazing five star review, Seng Kirkpatrick. We are so grateful that you would recommend your friends and family to our dealership. It truly means a lot to us. Our team is dedicated to providing you and everyone else who visits Wolfe Subaru with exceptional customers service. It’s great to hear that our General Sales Manager, Jay and our Service Team were able to resolve your concerns quickly and to your satisfaction. Thank you for giving us the opportunity to make things right and thank you for your business. Please let us know if there is anything else we could do for you. See you next time.

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