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Go Langley Subaru

Surrey, BC

4.1
531 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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531 Reviews of Go Langley Subaru

June 07, 2020

A/C repair The day prior to the appointment, a service rep. called (Jennifer?) to request some practical COVID preparations, which were easy to do. That phone c More

by griffiths5130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Writer - Russell, Wolfe Auto Group
Jun 11, 2020 -

Go Langley Subaru responded

You are 100% correct, griffiths5130! Our clients and team’s safety is of utmost importance to us and we have made it one of our top priorities. We appreciate you recognizing some of the precautionary measures and protocols we have implemented during the COVID-19 pandemic. So glad that our Wolfe Subaru Service Team was able to take care of your A/C repair at no charge. We value your business and feedback. Thank you for giving us the opportunity with you. Please stay safe and we will see you next time.

June 05, 2020

Very impressed with the service dept. On time. job done . The fellow at the counter was awesome very personable and helpful great team thank you More

by Scott
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group, Jay Shead
Jun 11, 2020 -

Go Langley Subaru responded

We are pleased to hear how impressed you were with the efficient, helpful and personable customer service you received from our Wolfe Langley Subaru Service Team during your recent visit. Your five star rating and kind comments are grately appreciated as is your business. We look forward to working with you again soon, Scott. See you then!

June 01, 2020

As usual excellent service. Wolfe Subaru makes it an enjoyable experience. 👌 This is the sixth .Subaru our family has bought here so there must be a reason why. Both Scotty and Jay are excellent More

by d_awarner
Recommend Dealer
Yes
Employees Worked With
Scott Miller👌👌👌👌👌, Jay Shead
Jun 03, 2020 -

Go Langley Subaru responded

Wow! Thank you so much for the amazing review, your business and loyalty over the years! We truly appreciate the time you took to tell us about the consistent, enjoyable and exceptional customer service that our General Sales Manager, Jay Shead and Sales Consultant, Scott Miller have provided you. Congratulations on your family’s sixth Subaru! We look forward to working you and your family for many more years to come! Enjoy your new Subie & take care.

May 28, 2020

Great service and overall great experience buying an Outback at Wolfe. Thank you Matt for your line up of test drives ready and waiting for us. Your great customer service had us sealing the deal. Tha More

by julesprorok
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group, Jay Shead, Matt Painchaud
Jun 03, 2020 -

Go Langley Subaru responded

We would like to thank you for this amazing review, julesprorok! Our team is dedicated to providing you and everyone else who visits Wolfe Subaru Langley with only the best there is to offer. It’s so nice to hear that Matt and Scott helped to make your vehicle purchasing experience such a positive one. Both of them are true assets to our team and always go the extra mile for our clients. Thank so much for acknowledging the cleanliness of our dealership and the extra measures we have taken to keep our staff and clients safe during the pandemic. Congratulations on your new Subaru Outback! An excellent choice. Enjoy and thank you for your business.

May 27, 2020

All we could hope for. Professional and knowledgeable. Stopped in to learn a bit more about Subaru. Test drove a vehicle and in 2 days made a reasonable deal on a new vehicle. More

by Dmoe
Recommend Dealer
Yes
Employees Worked With
Connor Monks, Kelly Vestica, Wolfe Auto Group, Jay Shead
Jun 03, 2020 -

Go Langley Subaru responded

Congratulations on your new Subaru, Dmoe! We couldn’t be happier to hear that your car buying experience at Wolfe Subaru Langley was everything you could hope for. We truly appreciate your business and look forward to working with you for years to come. We will make sure that our Sales Consultants, Connor and Kelly know just how pleased you were with their professional and knowledgeable customer service. They will be thrilled to see your kind words. Welcome to the Wolfe Auto Group Family and we sincerely hope you enjoy every single mile in your new car!

May 26, 2020

Pleasant, welcoming and efficient experience! Thanks to the service team at Wolfe Subaru Langley for their thoughtful service - very good COVID protocols in place. I appreciated how they reviewed More

by hlingham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department, Matt Painchaud
Jun 02, 2020 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us, hlingham. We really appreciate the time you took to praise our Wolfe Langley Subaru Service Team for being thoughtful, thorough and accommodating during your recent visit and for recognizing all the protocols we have implemented, due to the COVID-19 pandemic to ensure the safety of our employees and clients. We truly value your kind words and business. We look forward to your next visit. Have a nice day and please stay safe.

May 22, 2020

Wolfe Subaru Langley was great to deal with. Very respectful and courteous staff would really recommend these guys if you are looking for a new or used vehicle More

by nerps
Recommend Dealer
Yes
Employees Worked With
Kelly Vistica
May 26, 2020 -

Go Langley Subaru responded

Thank you for leaving us such a wonderful review, nerps. We are so glad that our Sales Consultant, Kelly and our entire Wolfe Subaru Langley Sales team were respectful, courteous and able to make your vehicle purchasing process such a positive experience for you. Hearing that you would recommend our dealership to others is one of the best compliments we could ask for. We will be sure to take care of them, the same way we took care of you. Thank you for your business. We hope you enjoy every drive in your new ride. Take care and see you next time.

May 17, 2020

pleasant experience, efficient ,covid protocols good, Kelly Vistica and his team made for a very pleasant, helpful, straightforward, honest and efficient experience for new Forester, including trade in. M More

by J and R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Vistica, Corina Janzen ,Lance (insurance), Vicky (reception)
May 19, 2020 -

Go Langley Subaru responded

We are incredibly grateful that you took the time share your wonderful feedback with us, J and R. We strive for customer experiences like this. Thank you for praising Kelly and our Wolfe Subaru Sales Team for providing you with helpful, honest and efficient customer service during your vehicle purchasing process. Congratulations on your new Subaru Forester! We hope you are enjoying every mile. We are committed to providing a safe environment for our clients, so we really appreciate you recognizing all the precautionary measures we have implemented during this difficult time. Thank you for your business and for recommending us to others. We look forward to working with you again, when you come in for your regular maintenance until then take care and stay safe.

May 15, 2020

leasing a new vehicle from this dealership Stelios Spiliotopouloswas a outstanding young man that is really trying to please the buying client. And also a job well done, including the business More

by kel_hansen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stelios Spiliotopoulos
May 15, 2020 -

Go Langley Subaru responded

Thank you so much for taking the time to share your great feedback with us, kel_hansen. We concur, Stelios delivers excellent customer service to our clients and always goes above and beyond for them. We are extremely lucky to have him on our team. So glad that Stelios and our Financial Service Managers helped make your vehicle leasing process go so smoothing. Thank you for choosing Wolfe Langley Subaru and enjoy your new car!

May 15, 2020

efficient and friendly As a first time Subaru owner we were really happy with Wolfe Subaru. From the friendly and knowledgeable staff to that first owner appreciation evenin More

by Orest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud, Jay Shead
May 19, 2020 -

Go Langley Subaru responded

Thank you very much for leaving us such an outstanding review, Orest. We are absolutely thrilled to hear how happy you were with the exceptional customer service our Wolfe Subaru Sales Team provided you, during your vehicle purchasing process. Thank you for attending our “Get To Know Your Car Service Clinic”. Glad you found it to be useful and informative. We hope you will be able to enjoy some Subaru Adventures soon too. Until then stay safe and please let us know if there is anything else we can do for you.

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