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Go Langley Subaru

Surrey, BC

4.1
531 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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531 Reviews of Go Langley Subaru

August 10, 2020

Wolf Subaru Service Department staff are friendly, polite and responsive. I really enjoy The ease of booking online and reminders. My car was ready as promised and clean. More

by Tanya
Recommend Dealer
Yes
Employees Worked With
Nathan Lawrence
Aug 11, 2020 -

Go Langley Subaru responded

We couldn’t ask for nicer feedback, Tanya. Thank you so much for the five star rating and for taking the time to recognize our Wolfe Subaru Service Team for being friendly, polite, responsive and efficient. So glad you enjoy the convenience and ease of our online vehicle maintenance scheduling option. Thank you for your choosing our dealership for all of your automotive needs. See you next time.

August 10, 2020

Wolfe Subaru has Excellent service, my car was serviced to my satisfaction and in a timely manner. I am Very happy with this Wolfe Subaru More

by dianefjamieson
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT
Aug 11, 2020 -

Go Langley Subaru responded

Thank you for taking the time to let us know how happy you are with the efficient and exceptional customer service you have received from our Wolfe Subaru Langley Service Team. They will be pleased to see your kind comments. Thank you for giving us the opportunity to work with you, dianefjamieson. We hope to work with you again soon. Take care.

August 09, 2020

I hope that the problems are only battery, nothing else. First of all, thank you to provide a chance to review. For the first 3 days, we deeply regretted having purchased the Vehicle, since it had batter More

by ayu yamato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Nathan (first name)
Aug 10, 2020 -

Go Langley Subaru responded

Thank you for taking the time to share your candid feedback with us! Firstly, we would like to extend our sincerest apologies regarding any miscommunication with our sales consultant and the battery issues you have had with your Outback. So glad to hear that your battery has been replaced and your vehicle is now operating smoothly. If you have any additional concerns or wish to discuss your matter further, please feel free to contact our Group General Manager, Marc Livingstone directly at 604-534-2660. Our client’s safety and satisfaction is important to us. Thank you for also taking the time to praise our Service Advisor, Nathan for ensuring you were well taken care of. Again, thank you for taking the time to write this review.

August 07, 2020

Friendly and efficient Always pleasant staff at the dealership. Informative, efficient and gracious. Bright spacious accommodation as I wait for servicing which is a real bo More

by m.a.robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT
Aug 10, 2020 -

Go Langley Subaru responded

We are incredibly grateful for the five star rating and the time you took to leave us this wonderful feedback, m.a.robinson. Thank you for letting us know how you much you enjoy our bright and spacious atmosphere and acknowledging our Wolfe Subaru Langley Service Team for always being friendly, knowledgeable, gracious and efficient. Thank you for choosing our dealership for all of your automotive needs. We look forward to serving you again soon. See you then.

July 31, 2020

As always, the service was excellent. It’s great to be dealing w such a great group of professionals who know their stuff and deliver every time. Thank you. More

by MD
Recommend Dealer
Yes
Employees Worked With
Service , Tristan Quiring
Aug 04, 2020 -

Go Langley Subaru responded

Thank you very much for the kind words and five star rating, MD. We truly appreciate the time you took to recognize our Wolfe Subaru Langley Team for being professional, knowledgeable and consistently providing you with excellent customer service. We value your business and look forward to working with you for years to come. Take care.

July 30, 2020

It was just a minor tuneup so I just dropped my car off and picked it up a couple of hours later. Things were fine More

by Nicofarm
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jul 31, 2020 -

Go Langley Subaru responded

Thank you for taking the time to share the experience you had with our Wolfe Subaru Service Team, when you stopped by for a tune-up. We appreciate your business and look forward to working with you again soon. Have a great day, Nicofam.

July 22, 2020

As I’ve been grown to expect, Marshall was fantastic. Car was ready exactly when promised. No issues whatsoever. I’ll be back! I also had a friend meet me as she is looking for a car. Stellios was stellar More

by Paul Prefontaine
Recommend Dealer
Yes
Employees Worked With
Stellios
Jul 24, 2020 -

Go Langley Subaru responded

Wow! We couldn’t be happier to hear about the outstanding experiences you have had at our Wolfe Subaru Langley dealership. Thank you so much for taking the time to praise our Service Advisor, Marshall and our Sales Consultant, Stelios for their exceptional customer service skills. They are two of our best and they will be thrilled to see your thoughtful feedback. Thank you for referring your friend to us. Amazing clients like you, help us stand out in our industry. We truly value your business and look forward to working with you for years to come. See you next time, Paul!

July 21, 2020

Easy and pleasant to do business with. No contact sale was clean and professional. I will happily recommend Wolfe Subaru to my friends and family. More

by lafndude
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group, TROY GIESBRECHT, Jay Shead
Jul 22, 2020 -

Go Langley Subaru responded

Thank you for the five star rating and thoughtful feedback, lafnude. We appreciate you taking the time to let us know how happy you were with the no contact, professional, easy and wonderful car-buying experience you had with our Wolfe Subaru Langley Sales Team. It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback. Thank you for your business and congratulations on your new car! Enjoy

July 16, 2020

Marshall at the service desk was very friendly and helpful. Also the overall service on my car went great. Even though there was a delay. More

by A.B.
Recommend Dealer
Yes
Employees Worked With
Marshall Fishwick, Wolfe Auto Group
Jul 17, 2020 -

Go Langley Subaru responded

We appreciate the time you took to let us know about your recent experience at our dealership. Thank you for praising our Service Advisor, Marshall for being so friendly and helpful. We will be sure to share your feedback with him. We apologize for the delay in completing your vehicle servicing. We hope next time we can make it up to you and have your vehicle ready earlier then expected. We are thankful for your business and look forward to your next visit. See you then.

July 15, 2020

This was my first time using Wolfe service and I was completely satisfied. I appreciated the shuttle And the phone call advising me it would be delayed due ti another call. COVID safeguards were apprec More

by Kathyross2015
Recommend Dealer
Yes
Employees Worked With
Service
Jul 15, 2020 -

Go Langley Subaru responded

Thank you for placing your trust in our Wolfe Subaru Service department and giving us the opportunity to earn your business, Kathyross2015. So glad you enjoyed the shuttle service and complimentary car wash we offer with every servicing. We have worked extremely hard to ensure our clients and employees feel save when entering our dealerships during the pandemic. Thank you for recognizing our efforts and for taking the time to share your feedback. We hope to work with you again soon. Take care and stay safe.

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