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Go Langley Subaru

Surrey, BC

4.1
531 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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531 Reviews of Go Langley Subaru

October 05, 2020

Friendly. Great service. Sanitizers everywhere during the pandemic. Waiting area is roomy enough for social distancing. Definitely would come back again with my Forester for service. 👍 More

by KT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 07, 2020 -

Go Langley Subaru responded

We have worked diligently to implement numerous precautionary measures to ensure our clients are safe, so we are incredibly grateful that you took notice of our efforts during the unprecedented time. We would love to have the opportunity to work with you again and we will continue to do our best to keep you feeling safe when you visit us. See you next time and please stay safe.

October 04, 2020

Always great service provided by Wolfe Subaru and Mitsubishi group. Experienced both auto dealer departments and always came out satisfied. I recommend them highly Without any hesitation. More

by asilletta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group, Mark Painchaud
Oct 07, 2020 -

Go Langley Subaru responded

Wow! We are incredibly grateful that you took the time out to recommend us to others and leave us this outstanding 5-Star review. We can’t thank you enough for being a part of our Wolfe Auto Group Family and giving us the opportunity to work with you. It is client’s like yourself that help us stand out in our industry. We sincerely appreciate your business and look forward to working with you for years to come, asilletta.

October 03, 2020

I’ve always had friendly professional service for the Subaru I purchased 3 years ago. Very happy with my choice of vehicle and the dealership. More

by Sally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall
Oct 05, 2020 -

Go Langley Subaru responded

Thank you so much for taking the time to let us know how we have been doing, Sally. We take pride in knowing our clients are happy with their experience at our dealership. We will be sure to let our Wolfe Subaru Team know just how pleased you have been over the years with their consistent friendly and professional customer service they’ve provide you. We truly value your business and can’t wait to work with you for many more years to come.

October 02, 2020

Servicing was easy to book and was quick and efficient. I have no issues returning to them for any work that I need done in the future More

by Mikearaki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Oct 05, 2020 -

Go Langley Subaru responded

Thank you so much for taking the time to share your thoughts about your recent experience with our Wolfe Subaru Langley Service Team, Mikearaki. So glad it was easy and efficient to book an appointment with us. We are also extremely thrilled to learn you will be returning to our dealership for your future vehicle servicing. In other words, we are happy that you are happy, and we’re looking forward to your next visit!

October 01, 2020

Got recommended to go see Kelly from some friends who bought their Subaru and we were just as happy as them when we left. Happy to be part of the Subaru family! More

by Kjams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Vistica
Oct 02, 2020 -

Go Langley Subaru responded

Hearing that you and your friends were happy with the great car-buying experience that our Wolfe Subaru Langley Sales Consultant, Kelly provided you is wonderful news. Kelly will be thrilled to see your kind and thoughtful comments. Congratulations on your new Subaru and thank you to you and your friends for the business. Welcome to the Wolfe Auto Group Family! We look forward to serving you all for years to come, Kjams!

September 30, 2020

Service department is fantastic. They are clear about service required and always check first if anything else is found that needs attention before continuing. Pleasant to deal with. More

by Dkbarg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshal
Oct 01, 2020 -

Go Langley Subaru responded

Thank you for taking the time to let us know how fantastic, thorough, considerate and pleasant to deal with our Wolfe Subaru Service Team is. They will be pleased to see your kind feedback as we strive for customer experiences like this. Thank you for giving us the opportunity to work with you. We look forward to your next visit, Dkbarg.

September 28, 2020

Everyone was Prompt and polite. They communicated well, told me when my car would be ready and called me to confirm. They even washed my car 😀 More

by micoldallavalle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Lawrence
Sep 28, 2020 -

Go Langley Subaru responded

Thank you so much for taking the time to share the great experience you had with our Service Department, micoldallavalle. We take pride in knowing our customers are happy with the excellent customer service and complimentary car wash when they bring in their vehicle for maintenance. Our team will be thrilled to learn that you also applauded them for their prompt, polite and informative customer service skills. Thank you for choosing our dealership for all of your automotive needs. We can’t wait to have you back at Wolfe Subaru.

September 21, 2020

Great experience at Wolfe! Kelly was very helpful, knowledgable and not pushy at all in getting us into our new Subaru! Start to finish including Amanda in finance we were super happy. Thank you Wolf More

by kachk91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Vistica, Amanda, Wolfe Auto Group
Sep 22, 2020 -

Go Langley Subaru responded

We are incredibly grateful for this amazing review, kachk91. Thank you for your business and for letting us know about the knowledgeable, helpful and overall exceptional customer service that Kelly and Amanda provided you during your vehicle purchasing process. They will be pleased to learn of your high praises. We wish you safe travels in your new Subaru and look forward to seeing you again soon!

September 20, 2020

Took my new vehicle in for service in Sept 2020 for a basic 12month service. The wheels were not rotated as per the service (I could tell as one of my alloy wheels is badly scuffed and it remained In the More

by Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anon, Wolfe Auto Group
Sep 22, 2020 -

Go Langley Subaru responded

We want to sincerely apologize for your recent experience at our dealership. This is unusual as our Service Team is known to be extremely thorough and their exceptional customer service. We would like to learn more about you specific situation and make things right as your business is important to us. Please reach out to our Group General Manager, Marc Livingstone at 604-534-2660. We look forward to hearing from you.

September 17, 2020

Excellent customer service! They even let me take a test drive while I waited. Very satisfied! I would definitely come back here for vehicle service. More

by niddyyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor, and Nathan
Sep 17, 2020 -

Go Langley Subaru responded

Thanks for leaving us such a wonderful review, niddyyo. We are glad that you enjoyed your recent visit with our Wolfe Subaru Langley Service department. We take pride in providing outstanding customer service to every client and we're overjoyed to receive your words of appreciation. Our Service Advisor, Nathan and Sales Consultant, Connor will be pleased to learn of your high praises. It will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your business and kind words. We look forward to working with you again soon.

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