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Go Langley Subaru

Surrey, BC

4.1
531 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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531 Reviews of Go Langley Subaru

January 29, 2021

Good people work hereI will be back the people were Good people work here I will be back the people were friendly My overall experience was great That’s all I would Likevto say but I need 25 words More

by Colinfetherstonhaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conner , Wolfe Auto Group, Jay Shead
Feb 03, 2021 -

Go Langley Subaru responded

Thank you, we couldn’t ask for nicer feedback, Colinfetherstonhaugh. We really appreciate you taking the time to let us know how happy you were with the friendly and great customer service and sales experience our team provided you. Thank you for your business. We also look forward to your return. Until then enjoy your new purchase and please take care.

January 26, 2021

I, unfortunately, wasn't able to purchase my Subaru WRX from this team but I have spent the last 2 years working with Darin in service. He and his team are outstanding, I walk in, rarely wait, and Darin q More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin
Feb 03, 2021 -

Go Langley Subaru responded

We truly appreciate the time you took to praise Darin and our Wolfe Subaru Langley Service Team for their thorough, efficient and overall outstanding customer service over the last two years. Glad to hear that you also enjoy the complimentary car wash that we offer with every vehicle maintenance appointment too! Thank your driving the extra distance to give us the opportunity to work with you. The guys will be thrilled to see your wonderful feedback. We look forward to serving you for many more years to come, Jordan. See you next time!

January 25, 2021

I get along great with the service guys who work there. It is always a great experience. Stelios who sold me my 2018 Forester XT became like a friend. My only complaint is that it can be hard to reach th More

by markel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stelios
Feb 03, 2021 -

Go Langley Subaru responded

Thank you for taking the time to let us know how we are doing, markel. We love hearing about the rapport you have built with Stelios and our Service Team over the years. You truly become a part of our Wolfe Auto Group Family when you purchase a vehicle with us. We will be sure to share your concern with our Service Team. In the meantime, we also offer online scheduling for appointments and direct email option, that is available on our website. Thanks again for your feedback and we look forward to working with you again soon. Take care.

January 20, 2021

Wasted time and money.. spoke to a couple of your service techs that didn’t tell me anything more than what I explained to them through my own diagnosis, only reason why I got the diagnosis test is because I More

by rfminett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wolfe Auto Group, TROY GIESBRECHT, Mark Painchaud, Tristan Quiring, Brian Welch, Matt Painchaud
Jan 20, 2021 -

Go Langley Subaru responded

Thank you for taking the time to provide us with your feedback, rfminett. We understand your frustration. We would like to gather more specific details about your recent experience with our Service Team. Please contact our Group General Manager, Marc Livingstone directly at 604-534-2660 . We sincerely hope to find a resolution and re-gain your trust in us.

January 17, 2021

The service was great. Second time taking my vehicle in for servicing. First time for a check engine light and the second time the battery died. Fast and friendly service More

by Matthew Robson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not catch their names
Jan 20, 2021 -

Go Langley Subaru responded

Thank you so much for the five star review, Matthew! We are grateful that you took the time to acknowledge our Wolfe Subaru Langley Service Team for their efficient and great customer service. Thank you choosing our dealership for all of your automotive needs. We can’t wait to work with you again soon. Take care.

January 15, 2021

Great experience, superb customer service.Stelios very Great experience, superb customer service. Stelios very knowledgeable and helpful. My fourth Subaru, will be back in a year or two for another one. More

by G frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Telios, Jay Shead
Jan 20, 2021 -

Go Langley Subaru responded

Congratulations on your fourth Subaru, G frank! We truly appreciate your business and loyalty over the years. It is amazing clients like yourself that help us stand out in our industry and we can’t wait to work with again too. Thank you for taking the time to praise, Stelios for being so knowledgeable and helpful during your recent visit. He will be motivated to keep up the great work when he sees your thoughtful words. We hope your new Subaru keeps you safe and takes you on endless memorable adventures. Enjoy!

Jan 20, 2021 -

G frank responded

Keep up the good work!

January 14, 2021

Every one in the dealership from the reception desk to the service department was very courteous and checked to ensure that I was being helped. I greatly appreciated the lengths they went to ensure COVID- More

by Stampforfun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan, Service Counter
Jan 15, 2021 -

Go Langley Subaru responded

We couldn’t ask for nicer feedback! Thank you so much for taking the time to praise our entire Wolfe Subaru Langley Team for being courteous and helpful during your recent visit. We are extremely grateful that you also took notice of our numerous Covid-19 protocols to keep our team and clients safe and healthy during these difficult times. Your feedback and business is truly appreciated and we look forward to serving you again soon. Until then please stay safe.

January 09, 2021

Mark was great to deal with when purchasing my Subaru Legacy. He was knowledgeable about the vehicle and able to answer any questions I had about the vehicle. I am very happy with my purchase. More

by Matthew Robson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Jan 12, 2021 -

Go Langley Subaru responded

Thank you for taking the time to let us know how pleased you were with our Sales Consultant, Mark’s product knowledge and great customer service during your vehicle purchasing process. Mark will be thrilled to see your kind feedback. Congratulations on your brand new Subaru Legacy, Matthew. An excellent choice and we are happy that you are happy with your purchase. We sincerely value your business and we look forward to working with you again when you visit us for your regular vehicle maintenance needs. See you then!

January 05, 2021

Fantastic customer service. Really friendly and accommodating service department. I definitely recommend taking your vehicles here for any vehicle related work. Safety precautions are also very hig More

by Dd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Lawrence
Jan 06, 2021 -

Go Langley Subaru responded

We’re delighted to hear about your positive experience here at Wolfe Subaru Langley. Thank you for taking the time to praise our Service Team for the fantastic, friendly and accommodating customer service they provided you during your recent visit. We’re also glad to hear that you approve of all of the extra precautionary measures we have taken towards protecting your our client’s health and safety during these times. It means a lot to us. We look forward to working with you again soon and please stay safe, Dd.

January 03, 2021

The service desk representative was helpful and friendly. Good to see that they had protocols in place for the current covid situation. Overall, service was great! More

by amb17bob
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jan 04, 2021 -

Go Langley Subaru responded

We are extremely grateful for your five stars and feedback, amb17bob! We appreciate you taking the time to acknowledge our Wolfe Subaru Service Advisor for being helpful and friendly during your recent visit. We are working hard and striving toward keeping our clients safe and healthy during this uncertain times. We are happy to hear that you approve of the numerous changes and protocols we’ve implemented. We look forward to working with you again soon. Thanks again for the wonderful review. Take care and please stay safe.

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