Go Langley Subaru
Surrey, BC
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528 Reviews of Go Langley Subaru
John Andersson,My sons "Jacob Andersson's "car is a 2015 John Andersson, My sons "Jacob Andersson's "car is a 2015 Subaru WRX STI. We live in Penticton BC. But he suffered catastrophic motor failure on way John Andersson, My sons "Jacob Andersson's "car is a 2015 Subaru WRX STI. We live in Penticton BC. But he suffered catastrophic motor failure on way to School at BCIT. The car was towed Wolfe Subaru. Jeff Saieva Service Manager, and Marshal Fishwick our service advisor did a great job helping us out with Warranty claim. And I am super happy to say that my son's car is back on the road with a new motor and a new turbo in it. Thank you Marshal, job well done. More
2020 Subaru Ascent:Had a long term issue with gasoline 2020 Subaru Ascent: Had a long term issue with gasoline contamination in the engine oil (more than 10% fuel dilution found in the oil when tested by 2020 Subaru Ascent: Had a long term issue with gasoline contamination in the engine oil (more than 10% fuel dilution found in the oil when tested by an external lab). Wolfe Subaru had my vehicle for 5 days to try to fix this issue (after multiple attempts). The day i went to the dealership to pick up the vehicle I opened the hood whilst still at the dealership (and in the presence of a Subaru employee) and noticed the coolant level in the reservoir was nearly empty and well below the ‘minimum mark’ of the reservoir! I took a photo then and there. The manager topped up the fluid immediately but said/did little else. Hopefully this has not caused any long term damage. Have a ‘C’ type service coming up soon ($850+ cost) and have little confidence in this dealership performing this service properly and thoroughly seeing as they previously missed this above mentioned fundamental and vital part of the engine system! Not impressed and if I were the franchise owner I would not be happy with this low level of customer service, further training definitely required! More
Excellent service as always. Did rear brakes which I had not anticipated but my son later said it was an excellent decision. As an elderly person, I had all afternoon available, so no problem when work too not anticipated but my son later said it was an excellent decision. As an elderly person, I had all afternoon available, so no problem when work took longer than I had anticipated. Leaking tire identified and repaired. Car was immaculate when I went out and clock updated too! Very happy. More
Good deal, easy process, got the car in 3 hours and also gave away my old car. it was my first major purchase and I was extremely tensed but it all went well in the end. Hope you guys keep me happy through gave away my old car. it was my first major purchase and I was extremely tensed but it all went well in the end. Hope you guys keep me happy through service and maintenance as well More
Always get treated like a queen when I take my Subaru in for servicing. The staff explain everything clearly and are very pleasant. Great shuttle service. Car is ready on time beautifully cleaned and th for servicing. The staff explain everything clearly and are very pleasant. Great shuttle service. Car is ready on time beautifully cleaned and the cost is what I was quoted! More
I have bought two cars from this dealership, they are excellent in sales and service. Had a small issue with paint in the second car and they fixed it without any fuss. excellent in sales and service. Had a small issue with paint in the second car and they fixed it without any fuss. More
Great service. Asked if I was waiting, needed a car or a ride while my car was being serviced. Both the waiting area and the bathroom were clean and COVID friendly. ride while my car was being serviced. Both the waiting area and the bathroom were clean and COVID friendly. More