Go Kia South

Lazy, poor workmanship, inexperienced. Replaced motor had zero fluids. Break caliper left off. No inspection report provided even though it was supposedly done. They “replaced” the motor o Replaced motor had zero fluids. Break caliper left off. No inspection report provided even though it was supposedly done. They “replaced” the motor oil and coolant according to the work order but… our motor was EMPTY. No oil. Air box was taken off. Car was dead but they reprogrammed key and somehow couldn’t get accurate km reading? Our break caliper wasn’t even on so if we would’ve driven this we could’ve been killed which is complete negligence on Kia’s technician. I asked them for a report for who completed the work and more information and was fought and denied any paper trail. The bottom of their work order basically waived them off responsibility for work completed. Literally only businesses that have xxxx to hide have that on their work orders. Pathetic. Then we got charged for them to take off a valve cover to see the motor was warrrantable because we didn’t have all our maintenance records and Kia Canada states they won’t deny warranty based on lack of records but yet we got charged an extra 300.00 for warranteed work that wasn’t even completed All after waiting 6 months for them to even start working! Highly unimpressed More

Disappointed with my experience. Finance didn’t return calls or call when they said they would. Also didn’t send documents when they said they would. Never called to inform me that I Finance didn’t return calls or call when they said they would. Also didn’t send documents when they said they would. Never called to inform me that I had to set up my own registration due to out of province license as last we had spoken they were aware of same and said this was a non issue. Found out that I had to do this from sales person the day before getting the vehicle. When asked why I was told differently and why the finance person didn’t get in touch with me to inform me this, the finance person lied and said they had tried to contact me the day before, no phone calls or emails about this was received. If I wasn’t so deep into the process I would have walked away and gone with a different dealership. More

I wanted to buy car on Cash and I asked sales associate for bit negotiation and he went to manager for negotiating he said we are flexible in price after that we were going for test drive they said it just for bit negotiation and he went to manager for negotiating he said we are flexible in price after that we were going for test drive they said it just sold but it's showing available online on website, they wanted to sell on finance because they earn more from interest. More

Zero stars: extremely disappointing service. We own an 8-year-old Kia Soul, which now requires a third engine. Initially, the service department recommended a hot flush, assuring us this would r We own an 8-year-old Kia Soul, which now requires a third engine. Initially, the service department recommended a hot flush, assuring us this would resolve the issue. We paid $1,000 for the procedure, but after only 30 kilometers, the engine light came back on. To make matters worse, there was no warranty for the work done just a couple of weeks prior. Now, the vehicle needs a new engine, estimated to cost nearly $9,000. This feels like a clear case of being overcharged for ineffective solutions. We will not be returning to Go Kia South. More

Very un professional lots of lies and , lots of trickie ways to close sales and services it's even worst. ways to close sales and services it's even worst. More

Ze was exceptional! !!! Made sure I was taken care of..and provided excellent customer service!!!! !!! Made sure I was taken care of..and provided excellent customer service!!!! More

Awesome expiration dealing with Ze in service she is amazing, also Josiah in sales is my go to guy!! Would recommend 100% amazing, also Josiah in sales is my go to guy!! Would recommend 100% More

It’s ok. Not sure why the leak can’t be found. Brought up issues with tech but seems like he wasn’t to concerned Not sure why the leak can’t be found. Brought up issues with tech but seems like he wasn’t to concerned More

Following negotiations with sales, we were met by an outstanding ambassador, Khadejah Haddah. Wow! Intelligent and well-spoken, she answered all our questions, and when she didn't know an answer, she qu outstanding ambassador, Khadejah Haddah. Wow! Intelligent and well-spoken, she answered all our questions, and when she didn't know an answer, she quickly sourced those who would know. Efficient and fast, I felt relaxed as we flowed through the financials. Well done, Kiki! Thank you. More

Excellent services! Product specialist Mr. Moorley is great! He is professional, helpful and kindness. I am happy to purchase my car in Go Kia South. Product specialist Mr. Moorley is great! He is professional, helpful and kindness. I am happy to purchase my car in Go Kia South. More