Go Honda

Wish I had read reviews before going here! STAY AWAY! TERRIBLE SERVICE! And yes they do say one number and in the end the numbers do not line up! The sales guy was terrible (Mike Warren). STAY AWAY! TERRIBLE SERVICE! And yes they do say one number and in the end the numbers do not line up! The sales guy was terrible (Mike Warren). While we were there to pick up the vehicle, he didn't make any contact with us until I made a snark comment to him and then he helped for 2 minutes. It was a terrible experience and I would NEVER recommend anybody go here to buy a vehicle. You will definiately have a bad taste in your mouth when you leave. BIG REGRETS!!!!!! More

Be careful! ! Do not put any down payment!!! they are so good on playing tricks on the numbers. They're saying things that you wanted to hear but different on th ! Do not put any down payment!!! they are so good on playing tricks on the numbers. They're saying things that you wanted to hear but different on the document. If you put a down payment, they're gonna do their best to tricked you to purchased extra warranty. Be careful when they ask you to sign beside each numbers and record you conversations. The finance that I talked to said, 'I shouldn't trust what she said' what the heck!!! More

TERRIBLE DEALERSHIP TO BUY A CAR! !! TERRIBLE FINANCE MANAGERS!!! WENT THERE WITH A HAPPY FACE AND LEFT WITH HATE IN BUYING CARS! STAY THE F AWAY FROM THIS DEALERSHIP!!! !! TERRIBLE FINANCE MANAGERS!!! WENT THERE WITH A HAPPY FACE AND LEFT WITH HATE IN BUYING CARS! STAY THE F AWAY FROM THIS DEALERSHIP!!! More

They have a very terrible finance, they tried to sell something to us. They are very pushy or adamant and disrespectful, I decided not to continue the purchase and I asked my deposit back, the manager an something to us. They are very pushy or adamant and disrespectful, I decided not to continue the purchase and I asked my deposit back, the manager and sales did not get back to me. I will 100% not recommend people to not do business with them. Very terrible experience More

Terrible sales representatives barely knows what he's doing. Very aggressive and rude assistant manager. When we asked him for the best offer he got very aggressive and said I have no offers for you. Wha doing. Very aggressive and rude assistant manager. When we asked him for the best offer he got very aggressive and said I have no offers for you. What a terrible way to treat customers. Continue to treat the customers like that and Honda will definitely lose many! More

They would not give our down-payment back after us finding out that they didn't approve us first about financing... they took our down-payment as a deposit but we specified it was our down-payment and finding out that they didn't approve us first about financing... they took our down-payment as a deposit but we specified it was our down-payment and they never verified we needed to put a deposit down on the vehicle. After we paid the down-payment then we found out that we were still being approved for financing and took them the third day to actually say we are close to approving... and asking for all the specific verifications to authorize my approval for financing... and when we went back finally the 3 day to get our down-payment back; they kept pushing and saying that they have the approval just need another hour; and after the hour, they tried to ask for more verifications. After couple hours, we went back for the down-payment and the manager came out and said that he can waive the last verifications and we can take the vehicle... so after all this time of us initially verifying income and everything and taking us in circles;they has approval for everything but with held it from us... and then said we couldn't have the down-payment back... and sent us to file a report claim.. when we went back to the dealership to get our down-payment; they were so unprofessional about it, and we were spoken to as if we didn't understand anything. They spoke to us infront if the receptionist desk and kept going back to their offices as a group to discuss their options just because they wanted to keep our down-payment. Our personal financial situation was basically discussed out in the open where all their other potential customers could hear.. felt so exposed. Very unprofessional. More

They will tell you all lies I deposited 1,000 for car color reservation and they don't refund it to me after I canceled the transaction.thats why I'm not going to recommend this car dealership to all of color reservation and they don't refund it to me after I canceled the transaction.thats why I'm not going to recommend this car dealership to all of my friends and relatives . More

Avoid at all costs. What they say up front then behind after the deal is 2 different things. Made the sale traded in my daughter's vehicle. Gave them the tires to switch over cause they wanted the rims. A after the deal is 2 different things. Made the sale traded in my daughter's vehicle. Gave them the tires to switch over cause they wanted the rims. Asked a week later for the rims and they avoided my calls only to tell me that the car is gone and so were the tires. That the tires were part of the deal...which it never was. Told the salesman leo when I handed the keys to let me know when it was switched over and I would pick them up. Vp Shane told me to pound sand and file with amvic and see if they will do something. Avoid go honda west Shane mark and Leo. Apparently stealing from a teenager is the best business practice. Feel good boys. She makes 16.50 a hour More

The manager is very disrespectful no manner , bought a 2016 crv there just just asking for a little break on the price and his answer is very disrespectful never buy there again or recommend anyone 2016 crv there just just asking for a little break on the price and his answer is very disrespectful never buy there again or recommend anyone More

Gabriel (Gab) was an absolute pleasure to work with. He worked with me to find me a vehicle that was in my budget, and checked all the boxes I wanted (and I was SUPER picky). Mark (sales manager) went abov worked with me to find me a vehicle that was in my budget, and checked all the boxes I wanted (and I was SUPER picky). Mark (sales manager) went above and beyond to help me find winter tires so I'd feel even safer in my new car - and I was able to get an appointment to have them put on within a very reasonable time frame. Lastly, Hilary in finance was so sweet and went over the finance contract with me in detail and answered all the questions I had. Overall, I had a great experience with Go Honda, and I highly recommend them if you're looking for a new or used vehicle. More