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Go Honda
Edmonton, AB
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262 Reviews of Go Honda
Rude service advisor I purchased my car six years ago and have free oil changes. I booked an oil change for the weekend while I was away with the understanding my sister w I purchased my car six years ago and have free oil changes. I booked an oil change for the weekend while I was away with the understanding my sister would take my car for an oil change. Bad idea! She was treated so poorly. First the service advisor had such a snotty attitude. She wanted my sister to get a tire rotation even after being told winter tires were just put on two weeks ago. She told my sister that “sorrrrreee I don’t deal with stupid” what does that even mean? How is my sister suppose to know that a free oil change is now a $300 package. They don’t keep their word. I’m sorry they have employees that feel the need to treat the people who give them a job like xxxx. She told my sister to pay the $300 for an oil change in cash (since when) or to “back the car up and out of my face” to jiffy lube. When did customer service disappear? She also told my sister that as per the conversation on the phone she shouldn’t of wasted her time by coming down to get an oil change. Who employes people like this? What happened to helping the customer out instead of telling them to use another companies services. It’s disgusting to treat customers this way. When my sister said she would leave she told her “sorrreee sweetie no freebies for you today” xxx it was part of my package when I purchased my car. She said she dosent get paid by free anything and has a quota to make. Is that even true for service advisors? She was rude and condescending My sister did not get her name but she was blonde with strong features. My appointment was for oct 24 at 12pm More
Thanks for helping me with a great deal I was able to get a used Toyota Venza for a great deal. I have been looking for a vehicle for a while and I was always discouraged by the financing fe I was able to get a used Toyota Venza for a great deal. I have been looking for a vehicle for a while and I was always discouraged by the financing fee whenever I liked a car. Yuchen and Tyson were very helpful in making sure I got a great deal on a car I liked. I appreciate the hospitality and detailed time taken to get me the car of my choice. I am looking forward to enjoying my car with satisfaction. More
Jeane the fantastic We went to check out cars in Honda west Edmonton area and met a very nice, kind and full of humor sales personnel, Jean Absalon. Knowledgeable in the We went to check out cars in Honda west Edmonton area and met a very nice, kind and full of humor sales personnel, Jean Absalon. Knowledgeable in the cars we asked and help us identify the pros and cons, the necessity and pleasure. Ended up with a very good deal, after negotiation. Thanks to Jeane, we highly recommend her as sales representative if need to assistance in finding a car and closing a deal. Again, thank you Jeane Absalon! More
Thank for everything I’m very happy to bought from Matei I think he’s number one in the company Go Honda an if I want to buy again I’ll ask about Matei and in my opinion I’m very happy to bought from Matei I think he’s number one in the company Go Honda an if I want to buy again I’ll ask about Matei and in my opinion you should be. Menger Honda Thank you so much for all Walid More
Used Car Salesman was very knowledgeble about the Product Thank you Go Honda and your Used Car Salesman Valentin Neag who helped us in buying a used vehicle from your dealership.The salesman was very friendly Thank you Go Honda and your Used Car Salesman Valentin Neag who helped us in buying a used vehicle from your dealership.The salesman was very friendly and explained all the details about the used vehicle. SIKANDER More
Great service and painless process Jesse was amazingly helpful and super patient. We were undecided on vehicle model and he was willing to go above and beyond to ensure we had a great f Jesse was amazingly helpful and super patient. We were undecided on vehicle model and he was willing to go above and beyond to ensure we had a great fit. Would highly recommend. Thank you! More
Excellent costumer service they helped me to owned a brand new car that the price is fit into my budget.and They patiently answer all my questions concerning the feature of e they helped me to owned a brand new car that the price is fit into my budget.and They patiently answer all my questions concerning the feature of each car. More
Excellent Service Go Honda definitely deserves a five star rating because I couldn't have been more satisfied with their service. Friendly, helpful staff and top notch Go Honda definitely deserves a five star rating because I couldn't have been more satisfied with their service. Friendly, helpful staff and top notch service. Go Honda repaired my vehicle following a fender bender. I was totally amazed with the repairs. One would never know that my vehicle was ever in an accident. What I really appreciated also was the full detailing of the inside of my CX5. This I had not expected! Thanks so much. You made a real inconvenience much easier to deal with. More
Disappointed..not happy...not excellent service...frustrate. I bought a new vehicle 2018 Honda Odyssey brand new this February 1,2018 black color...After i get my new car i drive like 30 minutes going to work an I bought a new vehicle 2018 Honda Odyssey brand new this February 1,2018 black color...After i get my new car i drive like 30 minutes going to work and when im going home,the remote starter not working even the push button engine not,need to boast maybe the battery was drain but didn’t work out...I need to call taxi to go home leave the car at my workplace it give $35 for taxi..Then morning go back to my workplace and call taxi paid cash for $40 and call road assistance to towed my brand new car go back to dealership.The fix the problems the change the battery and the worst scenario the said 100 percent in good condition i try again..the bring the brand new car to my workplace and afterwards while working on my jobs after 3 hours I checked the remote starter not working..So sad and frustated for this honda car...I was upset i dont know how the pass for car inspection?or maybe its an the parts of the car was old...Somebody’ recommend to me that honda is a number 1 car dealerships in canada...Imagine how you feel for 2 days you are dealing the brand new car issued...Malfunction i think this is not right..I personally not recommend you to buy a brand new honda 2018 Odyssey...please be aware... More
Discrepancy between quoted payments- Sneaky! The Sales Manager, Mark, quoted us two different payments. The all in cost of the vehicle was negotiated at 38 994. 67 and then gave us a monthly paym The Sales Manager, Mark, quoted us two different payments. The all in cost of the vehicle was negotiated at 38 994. 67 and then gave us a monthly payment of $830.68 over a 3 year period at 1.99% interest. We agreed to put down $10 000. The total ALL IN CASH PRICE (including GST & Interest) came to $28 994.68. On the "Purchaser Agreement" form the total monthly payments ($830) when multiplied by three years totalled $29 904.48 ($909.80 over the negotiated price). Moreover, when the bill of sale was drafted up the monthly payment was "accidentally" set to $832 and the "total balance due" was conveniently left blank because the Sales Manager's computer "had a glitch". We asked our sales rep to go back and have him change the monthly payment so it reflected the negotiated all in cash total negotiated and to have the sales manager write the all in cash total agreed upon on the Purchaser agreement document. The Sales Manager, Mark, changed the monthly payment to $831 and initialed beside the change. He also hand wrote the all in cash price ($38, 993. 68) in the "total balance due" on the form. This was all done and we trusted the monthly total was equivalent to the all in cash price (including tax & interest). When my husband and I went over the numbers at home on our own we found that we should be charged $821.44/ month to match the all in negotiated cash price of $38, 993. 68 minus the $10 000 down payment. The sales manager was VERY deceptive in trying to manipulate numbers. CHECK your monthly payments against the agreed upon all in cash price before purchasing or putting down a deposit!!! More