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Go Honda
Edmonton, AB
249 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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249 Reviews of Go Honda
September 17, 2017
Excellent Service I traded up my 2015 Honda CRV in 2017. When I received it, there was a few issues that needed to be dealt with, such as minor scratches, which I was n I traded up my 2015 Honda CRV in 2017. When I received it, there was a few issues that needed to be dealt with, such as minor scratches, which I was not happy about. I would expect that when you receive a new vehicle, it would be in perfect condition, and not require repairs immediately after purchase. I am a very particular person and a "stickler" for fine detail. I dealt with Anup and Jonathan Armstrong. They were supportive, kind, and swiftly had my vehicle in to repair the minor scratches. They accommodated me with a new vehicle to drive. Anup was an excellent salesman, and thoroughly prepared me for my meeting with the Finance Department. I would not hesitate to refer friends and family to Anup. More
by Debbie J.
Employees Worked With
Anup, Jonathan Armstrong
September 06, 2017
Honda Pilot I Love my Honda Pilot and Honda Accord. Of course my ever reliable Honda Civic 8th Generation. Honda is part of our family eversince 1990 I Love my Honda Pilot and Honda Accord. Of course my ever reliable Honda Civic 8th Generation. Honda is part of our family eversince 1990 More
by Jude Diokno
Employees Worked With
Jonathan Armstrong
August 17, 2017
Great Service Bought a brand new CRV from here. The sale staff were helpful and low pressure. They helped me get the car I wanted to fit my family and financial nee Bought a brand new CRV from here. The sale staff were helpful and low pressure. They helped me get the car I wanted to fit my family and financial needs. More
by Hondalover87
Employees Worked With
Rubemar Victoria
August 16, 2017
Professional and comforting. Right from the start I knew that the personnel on site were there for me and we're going to give me service and details that would provide me with the Right from the start I knew that the personnel on site were there for me and we're going to give me service and details that would provide me with the car that I wanted. More
by Driver53
Employees Worked With
Curtis (sales person)., Jonathan Armstrong, Curtis Poirier
August 16, 2017
Great Service I always receive great service at Go Honda and strongly recommend them. Everything was done on time, staff is very friendly. This is or 5th vehicle th I always receive great service at Go Honda and strongly recommend them. Everything was done on time, staff is very friendly. This is or 5th vehicle through this dealer. More
by Jane1
Employees Worked With
Dara
August 01, 2017
Poor customer service, long waits & felt rushed to sign First time walking into dealership, the sales person that I had been in contact do not show up. So, we had to deal with another sales person who did n First time walking into dealership, the sales person that I had been in contact do not show up. So, we had to deal with another sales person who did not know about the deal that were agreed upon. So, it had to go to multi management level to get approval. So wasted 2.5 hours of my time, then another hour wait to see warranty and finance officer which end up no show and told to go home with a piece of paper. Part of the deal is a lump sum of money in a card for paying service and part. They promised the money will be in the card in 2 days and now it is already over 3 weeks, money still not there. So, I have to call them every day now to make sure the money is there. Luckily we got them to sign and initial the gift card so there no way they can get away with this. Make sure everything is in writing and get them to sign and initial it. Last but not least, a brand new car has to go in service the next day because of missing features. Both the manufacturer and the technician dropped the ball on this. I have the printed manual for the features showing locations and photos but no where to be located in the car. I were told that the manual is wrong and it is not a supposed to be there. How can be a manufacturer manual could be wrong?or they try to get away from not installing this feature into the car! I have a tow package, area of the rear bumper were cut out and it was a messy jobs also they forgot to reconnect a wire for one of the features. So brand new car, bumper off, and reassembled in the next day, hopefully nothing else I is missed. No compensation or anything were offered for this issues and inconvenience. For around $57000.00 deals service is pretty bad. So, I do not recommend this dealership. More
by Rebithiii
Employees Worked With
V and T
June 16, 2017
Very satisfying service. Good service. Friendly employees. Car was clean when I picked it up. Tyler awnsered all questions I need to know about car and it's functions. Good service. Friendly employees. Car was clean when I picked it up. Tyler awnsered all questions I need to know about car and it's functions. More
by Steph123
Employees Worked With
Tyler
June 05, 2017
Don't follow through on promises First you try to trade in your car and they won't tell you the amount they will give you even after asking 4 times and tell you they will talk to the First you try to trade in your car and they won't tell you the amount they will give you even after asking 4 times and tell you they will talk to the banks to get financed and won't ever get back to you even after a week very poor customer service More
by Way
Employees Worked With
Finance
May 08, 2017
Civic Ex trade in lease Curtis Poirer called and left a message about a deal for 2014 Civic's trade in deals. We had a 2014 so we went in to talk to him. We were in the 3rd y Curtis Poirer called and left a message about a deal for 2014 Civic's trade in deals. We had a 2014 so we went in to talk to him. We were in the 3rd year of our 4 year lease. After all was said and done we walked out with a 2017 Civic Ex with upgraded features for $20 less per month than if we kept our 2014. The customer service was great by Curtis going over all the new features and questions and keeping in touch. The new car is awesome. The only blip was that our first payment was taken out a month earlier by Honda finance. They cannot just refund us the payment but have to make out a check to us. We don't know yet how or when we are getting that check. I'm sure we'll get it soon but did not plan on that extra payment. More
by CDub
Employees Worked With
Curtis Poirer, Curtis Poirier
April 15, 2017
Great dealership. Curtis Poirier made my car experience fant I would recommend this dealership and especially Chris for all his help. He was thorough, knowledgeable and met my needs for my new vehicle. I switche I would recommend this dealership and especially Chris for all his help. He was thorough, knowledgeable and met my needs for my new vehicle. I switched from a Mazda to a Honda with hesitation and I have no regrets with my choice. More
by JOTT
Employees Worked With
Chris Poirier , Curtis Poirier
