Go Honda

They will ignore you once you buy the car Do not buy from them. As soon as they sell the car, they don't give a xxxx about you. Bought my car and they sold me an warranty and told me that I Do not buy from them. As soon as they sell the car, they don't give a xxxx about you. Bought my car and they sold me an warranty and told me that I can cancel it within a week. Called the next day to cancel it and I think the finance team disappeared in the bermuda triangle. I spoke with the entire team and none of them would get back to me, I even wrote to the vice president and didn't bother to answer back. They also charged me administration fees of $700 that, clearly in their website mention that they don't have any hidden fees. I've bought many cars in my life and by far this is the worse experience I ever had. More

Tom was extremely pleasant to talk with and persistent when it came to dealing with any problems that arose. He was very knowledgeable about the product and explained everything in a way we could understa when it came to dealing with any problems that arose. He was very knowledgeable about the product and explained everything in a way we could understand, which was extraordinarily helpful. More

Tom Braid I was greeted and helped by Tom Braid in the purchase of my Honda Civic, I had earlier visited 10/11 dealerships in the last few days. Tom turned out I was greeted and helped by Tom Braid in the purchase of my Honda Civic, I had earlier visited 10/11 dealerships in the last few days. Tom turned out to be the best salesman I dealt with, he's funny and not pushy at all, all other salesman I met were kinda forcing me into making an immediate purchase. I felt absolutely no pressure from Tom. More

As a single woman and newcomer to Edmonton it was scary purchasing a car at a dealership on my own, a year later am proud to say that Tom Braid at Go Honda is my first and best recommendation. He's has you purchasing a car at a dealership on my own, a year later am proud to say that Tom Braid at Go Honda is my first and best recommendation. He's has your personal interest at heart and really went above and beyond for me. His service was authentic and without manipulation. A rare find, wouldn't go elsewhere for that reason. More

Honest, Useful, Straightforward no complications experience. Tom is customer oriented, he won't waste your time but overall he will make sure customer satisfaction is full filled, quick reply, and problem solvin Tom is customer oriented, he won't waste your time but overall he will make sure customer satisfaction is full filled, quick reply, and problem solving. His commitment to help me during and after the purchase of my vehicle was a different level of customer service. More

Tom was great! He was very knowledgable , very approachable personable and had a great sense of humour which made me buying my Honda CRV from Go Honda I very pleasant experience. approachable personable and had a great sense of humour which made me buying my Honda CRV from Go Honda I very pleasant experience. More

I had a great experience. One of the best dealership that I’ve been compared to northern Volkswagen from which I had a bad experience. Especially with the sales staff who is very attentive and answered all m I’ve been compared to northern Volkswagen from which I had a bad experience. Especially with the sales staff who is very attentive and answered all my queries regarding the Honda Pilot that I am after. More

Not satisfied with Go Honda Edmonton Deal Execution On 25th Jan we concluded Honda CRV 2020 upon agreed financing terms and deposited 1K to lock the deal. When next day (26th Jan) we arrived at the deal On 25th Jan we concluded Honda CRV 2020 upon agreed financing terms and deposited 1K to lock the deal. When next day (26th Jan) we arrived at the dealership, after receiving down payment and signing off all documents, it was revealed that financing terms have been changed and the interest rate was almost doubled and duration was also extended. I raised the concern with Finance team rep and the sales rep why this big change was not communicated earlier but they had no satisfactory response to that. This is really a matter of concern for Go Honda management and request to investigate the whole deal. Nazir H. Shah 587 937 1959 nazirshah96@gmail.com More

Pleasant experience buying a new vehicle We have purchased several new vehicles from other dealerships and Go Honda west was by far the best experience we have had. Valentin was professiona We have purchased several new vehicles from other dealerships and Go Honda west was by far the best experience we have had. Valentin was professional,genuine and a pleasure to talk with in order to get the deal completed. The transaction was done quick and we were on our way with a new Pilot 😀 More

Worse salesman ever! Incompetent! Stops communicatong after making the sale. Ensures products are on the car when they're not. The dealership as a whole is useless. PLEASE AVOID!! after making the sale. Ensures products are on the car when they're not. The dealership as a whole is useless. PLEASE AVOID!! More