Georgetown Chrysler Dodge Jeep Fiat

AVOID! This dealership is a total nightmare! I’d give it a zero star if I could. Their communication is terrible. It took them days to get back to me, and This dealership is a total nightmare! I’d give it a zero star if I could. Their communication is terrible. It took them days to get back to me, and when they did, they offered me significantly less than other dealers for my trade-in. To make matters worse, they sold the vehicle while I was waiting for them to respond. Do your own research; others have had similar bad experiences. More

Extremely pleased with all the staff I dealt with. Friendly, no pressure deal that was most amazing! Special kudos to George (salesperson) and Michael (used cars) who got me my "new to me" vehicle"! Friendly, no pressure deal that was most amazing! Special kudos to George (salesperson) and Michael (used cars) who got me my "new to me" vehicle"! It was a pleasure dealing with you all! More

Alanna was so friendly and helpful and worked hard to get me the best deal. I felt no pressure from her at any point in the purchase process and she followed up to make sure that everything was working well me the best deal. I felt no pressure from her at any point in the purchase process and she followed up to make sure that everything was working well once I got the vehicle home. Highly recommend working with Alanna if you can! More

Very friendly and professional staff. Alanna, Richard and Mike were a pleasure to deal with. Great staff. Alanna, Richard and Mike were a pleasure to deal with. Great staff. More

I had a great experience at this dealership with Richard, Marcus, and Mike. They made everything so easy, and I was able to do a lot of the initial setup and financing over the phone! Pickup was smooth and e Marcus, and Mike. They made everything so easy, and I was able to do a lot of the initial setup and financing over the phone! Pickup was smooth and easy. More

RUDE and terrible service from the manager to salespersons! All employees except the receptionist at the front of the dealership. I have owned Dodge, Jeep, and Ram everything for 40 years. Will n salespersons! All employees except the receptionist at the front of the dealership. I have owned Dodge, Jeep, and Ram everything for 40 years. Will never go back here again. More

Made buying a vehicle very easy and streamline. Excellent customer service from Richard. Very professional and highly recommended. Excellent customer service from Richard. Very professional and highly recommended. More

I've been purchasing my vehicles from car dealers over the past 35 years, and this was my 1st time purchasing from the team at Georgetown Chrysler. What a difference!! My Product Specialist (Gurdev) the past 35 years, and this was my 1st time purchasing from the team at Georgetown Chrysler. What a difference!! My Product Specialist (Gurdev) was recently hired, yet his demeanor and expertise was years ahead of his time. He allowed for my personal space to browse and compare and when I needed his assistance, he provided the accurate and detailed information I needed. I was surprised how well versed he was with the latest technological vehicle interface as well as various mechanical components. The Finance Manager "Richard" allowed for an easy approval experience. Even after he produced the sales offer that I agreed to and signed (after crunching the numbers), he continued to go over the agreement in the days that followed and found further savings that I qualified for prior to me picking up my vehicle. I suspect that my experience was not an isolated incident, and that the proffesionalism I experienced was the norm and not the exception. I will not be going elsewhere for any future purchase. More

They called me about a couple recalls, set me up for Saturday 8 am. I rearrange my schedule to make it work, arrange for a ride home while work being done. I live 45 minutes away round trip. I arrive an Saturday 8 am. I rearrange my schedule to make it work, arrange for a ride home while work being done. I live 45 minutes away round trip. I arrive and am told that I’m not in the schedule and that they don’t do recall work on Saturdays. I explain to the miserable old guy in service that his people CALLED ME and arranged this. He just shrugs his shoulders aka I don’t care. I find the lady that called me, she admits that she scheduled my appointment but can’t even seem to find the words to say ‘sorry’. Another shoulder shrug. I ask for a manager, she tells me the miserable old guy is ‘basically’ the manager today. This is not the first time I’ve had a negative experience here with the service department, however it will be the last. I will never darken another doorway at Georgetown Chrysler Ram. More

I had a amazing experience everybody was extremely helpful and nice I especially wanna give a shout out to Matteo Carsault Super nice super helpful made sure we understood explained everything correct helpful and nice I especially wanna give a shout out to Matteo Carsault Super nice super helpful made sure we understood explained everything correctly said we can check in with him anytime we needed anything and he checked in with us to make sure we were happy. More