George Stockfish Ford Sales Ltd

Got my oil change they never put the oil cap back on sprayed oil all over my engine and hood not very happy with the service sprayed oil all over my engine and hood not very happy with the service More

Second time I have purchased a vehicle from Jody at Stockfish Ford and you can’t get a better salesman. Always happy to answer questions both at the time of the sale as well as after. Extremely happy w Stockfish Ford and you can’t get a better salesman. Always happy to answer questions both at the time of the sale as well as after. Extremely happy with the service this business provides. I will be back again and again. Thanks Joey. More

Many issues with maintenance. Mainly Jen at the counter. Very rude and had issues on 6 specific occasions where things were forgotten, parts on my vehicle were broken and when identified they didnt want to Very rude and had issues on 6 specific occasions where things were forgotten, parts on my vehicle were broken and when identified they didnt want to own up to breaking the part. In another instance dismissed me when I indicated that there was a fix for a USB port that I found on line. Told me I didn’t know what I was talking about. I ended up going to see the parts counter where they found the part for me. More

worst service staff I've ever had the displeasure of dealing with. custom ordered a truck and they 100% didn't do a PDI because there were several issues that wouldn't have passed if they did. argue dealing with. custom ordered a truck and they 100% didn't do a PDI because there were several issues that wouldn't have passed if they did. argued for weeks about it, dealt with staff that was rude and unprofessional. got a phone call apologizing and giving excuses for the behavior then the next time I went in got the same treatment from the same person. never fixed the issues i literally had to go to a different dealership who agreed that the PDI more than likely wasn't done properly and that all the issues i had been pointing out were in fact issues that needed to be dealt with and should have been caught during initial inspection. More

Always a pleasure to deal with Geirge stockfish Great team Mark Lyons is sales Awesome. extremely helpful and friendly pleasure to work with a professional John is Service the Best, his team gets Great team Mark Lyons is sales Awesome. extremely helpful and friendly pleasure to work with a professional John is Service the Best, his team gets the job done right Great guy Gerry G More

Amazing service staff Brought my vehicle in for service and was treated with the best professionalism and courtesy. My repairs were completed in the time promised and the Brought my vehicle in for service and was treated with the best professionalism and courtesy. My repairs were completed in the time promised and the shuttle service was amazing. So happy to have this kind of dealership in my hometown! More

Great service Came into the dealership to get my escape repaired after spending a pile of cash at another shop first. They looked after me well an fixed the problem Came into the dealership to get my escape repaired after spending a pile of cash at another shop first. They looked after me well an fixed the problem for $225.00. Wish I would have went there first. Great staff. More

Dont let your vehicle go out of warrenty I took my Ford Edge back to the service department today to deal with a recurring problem. I turns out the entire service department goes for lunch at I took my Ford Edge back to the service department today to deal with a recurring problem. I turns out the entire service department goes for lunch at the same time. The greeters just shrugged. I went to parts thinking I could repair it myself, and the fellow couldnt find the parts required on his screen. He too was alone and wouldn't leave his seat to even look at the problem. They won't see me again. More

Very disappointed in service department My family has dealt with Stockfish since it first opened and I have purchased multiple new vehicles there (2008 F150) (2009 Ford Escape) (2017 F150) a My family has dealt with Stockfish since it first opened and I have purchased multiple new vehicles there (2008 F150) (2009 Ford Escape) (2017 F150) and ready to buy another but I might reconsider where I purchase and have my vehicles serviced now, considering the horrible service I experienced recently. Prior to this incident I was very happy with the service I received, what changed over the last few months? I called the week of December 17th to book an appointment for December 28th or 29th to have two recalls looked after. A seatbelt issue that might cause a fire, frozen door locks which has been a real pain in cold weather and possibly a block heater issue. I also wanted an oil change and a remote starter installed. After multiple attempts at calling the service department I decided to try the next day. The second day I still couldn't reach the service department so I left a message with whomever answered for service to call me back, I never received a call. The next day I called again and finally reached the service department only to hear that they were "extremely busy" so I left my name and number being told they would call back. At the end of the day I had not heard back so I called to find out that everyone in the service department had left for the day.....(WHAT THE HECK) The following day I called again and finally talked to a service advisor only to find out that they were now booking appointments for the new year which wouldn't be a huge problem except for the fact that I travel from Toronto to have my vehicles serviced and book appointments in advance when I visit family in the area. So now I am driving a vehicle that might catch fire from the seatbelt issue, dealing with frozen locks which is a real pain and possibly block heater issues. I hope this review finds its way to upper management or the owner of George Stockfish. I would really like to get the service back I have been accustomed to in the future. Mark Lang More

Joan goes above and beyond! Joan worked tirelessly for our purchase. She was professional with such care and concern taking time to listen to our needs. To make a very long stor Joan worked tirelessly for our purchase. She was professional with such care and concern taking time to listen to our needs. To make a very long story short the truck we’d purchased three years prior was not strong enough for our fifth wheel trailer and the amount of travelling we did (an F150 eco-boost). We went through two throddle bodies and a turbo all within this past year. Thank goodness for extended warranty’s! Every oil change, every major repair, every visit to service was meant with smiles and curtesy, we never once felt mistreated or mislead in anyway. This is part of our love for Ford. So with the help of our knowledgeable salesman Jody we purchased a new F150 8 cylinder upgraded beauty. Here’s the kicker, Ford wasn’t allowing for extended warranty within our budget and we weren’t comfortable purchasing without it ... of course! .... and here’s where “Joan” became someone we respect and will return to and recommend ... she wouldn’t stop fighting for us until the eleventh hour ... she pulled through, we got our extended warranty. (Up until that moment I wasn’t going through with purchase). Hats off to JOAN. Hold on to this one Ford ... as well our many praises to Jody, so knowledgeable, considerate and hardworking. Thank you More