Gauthier Cadillac

Terrible Customer Service Walked into the dealership to look at a new Cadillac XT5, and was totally ignored, the staff was too busy visiting with the receptionist at the front, Walked into the dealership to look at a new Cadillac XT5, and was totally ignored, the staff was too busy visiting with the receptionist at the front, as they stared right at us. Not a great first impression, We just walked out and went down to McNaught and was treated 100% different. More

new cadillac lease great experience returning my leased Cadillac and getting a new XT5. James was amazing and looked after all my needs, He even delivered the new vehicl great experience returning my leased Cadillac and getting a new XT5. James was amazing and looked after all my needs, He even delivered the new vehicle to me at work. Kathy was great and kept everything simple on the finance side of things. More

Took car in for service and transmission flush, Greeted by name, and served promptly and efficiently. Car was ready on time. Purchased car mats. which were ordered and ready for installation as adv Greeted by name, and served promptly and efficiently. Car was ready on time. Purchased car mats. which were ordered and ready for installation as advised. Over all everything was good, More

Wonderful I have dealt with Michael for quite a few years and every time it's time for me to upgrade he seems to know exactly what I need. A pleasure to deal w I have dealt with Michael for quite a few years and every time it's time for me to upgrade he seems to know exactly what I need. A pleasure to deal with. Him and Kathy make it so easy to do business with. I can't imagine ever going anywhere else. More

Professional and friendly Mel greeted us as soon as we stepped in. He showed us lots of the great features of Envision, which helped us to make the decision quickly. Kathy was Mel greeted us as soon as we stepped in. He showed us lots of the great features of Envision, which helped us to make the decision quickly. Kathy was also very nice. She surprised us with the employee discount! More

Walked away feeling more than satisfied Mel was fabulous to work with. Never made me feel pressured and was willing to make a deal to fit my budget. I felt very confident and comfortable wit Mel was fabulous to work with. Never made me feel pressured and was willing to make a deal to fit my budget. I felt very confident and comfortable with the purchase I made. More

Always happy with our purchases here. No pressure. Best dealership. We have purchased a Cadillac ATS and 2017 GMC Sierra in the last 2 years and couldn't be happier with the vehicles and experience at Best dealership. We have purchased a Cadillac ATS and 2017 GMC Sierra in the last 2 years and couldn't be happier with the vehicles and experience at this dealership. Wayne Spearman sold us the Cadillac in 2015 and is excellent. Anthony Roberson sold us the Sierra last week and is also excellent. More

Got Us Back on The Road in A Hurry! Our Buick Encore had a tire issue that another dealership would not honor. We called and although a tire was not in stock, they brought one in from t Our Buick Encore had a tire issue that another dealership would not honor. We called and although a tire was not in stock, they brought one in from their supplier right away and did an oil change while we waited, all on warrranty. Big thanks to the service manager for quarterbacking this whole event. More

Excellent Service!! Thank you so much for the excellent service I continue to receive from your dealership. I am always treated with respect and always made to feel like Thank you so much for the excellent service I continue to receive from your dealership. I am always treated with respect and always made to feel like I am the top priority for them. Keep up the great work. More

Reliable & Quick Still glad I bought from Gauthier! They're helpful & want their customers to be happy. Recently helped me with add-on questions that I had. Still glad I bought from Gauthier! They're helpful & want their customers to be happy. Recently helped me with add-on questions that I had. More