Gauthier Cadillac

Our first time buying a used vehicle from this dealership and the experience was excellent. We had an idea of what we wanted and Mandy was a tremendous help. Some dealerships want to tag on extras that add u and the experience was excellent. We had an idea of what we wanted and Mandy was a tremendous help. Some dealerships want to tag on extras that add up, however we experienced no upselling or pressure. We paid the difference (trade in was fair price) and purchased an extended warranty (vehicles and their electronic components are expensive to fix). After taking it for a test drive , Mandy spent time with us going over the car features and answered our questions thoroughly on some of the features we never had before. She was very patient, kind, and thorough. I believe Dale? in the finance department helped in the final steps of payment. He was thorough and once again we never felt pressured into purchasing extras. I recommend Mandy and Dale for purchasing a vehicle. More

Dishonest and nontransparent. I made a $500 deposit on a vehicle that I ended up not buying and they didn't refund me. Their salesman Noah never explained anything about the impli I made a $500 deposit on a vehicle that I ended up not buying and they didn't refund me. Their salesman Noah never explained anything about the implications of making a deposit or that by making it over the phone, I could not obtain a written terms and conditions over it. Their finance team quoted me a loan amount and repayment amount biweekly that included a warranty. They never gave me a financing option without a warranty and only explained after the fact that a warranty was optional. This is totally unprofessional in my opinion. I will never go close to this dealership again. More

I purchased my Cadillac XT5 from Kirsty with assistance from Ian Peterson of Jim Gauthier Chevrolet. They were both very helpful and found the ideal vehicle for me at a price that was very competitive. from Ian Peterson of Jim Gauthier Chevrolet. They were both very helpful and found the ideal vehicle for me at a price that was very competitive. More

We have bought all our cars from Gauthier’s except for 2. In 48 years of marriage. The service we have had majority of time has been awesome. Thank you very much it’s very much appreciated. In 48 years of marriage. The service we have had majority of time has been awesome. Thank you very much it’s very much appreciated. More

Amazing First rate customer service. Great experience. Thank you Glenda and Jeff! Complete satisfaction every time I bring my vehicle in for service. Simply First rate customer service. Great experience. Thank you Glenda and Jeff! Complete satisfaction every time I bring my vehicle in for service. Simply the best. More

Service was prompt, professional, car was washed and clean Joel was great to work with, our CTS required service which completed on time. Shuttle drivers were very friendly and on time. Over all a very pleasan Joel was great to work with, our CTS required service which completed on time. Shuttle drivers were very friendly and on time. Over all a very pleasant experience. More

All issues dealt within min. All you do is tell the service personal what is wrong or what has to get done.Thats it it will all be done..no problem... All you do is tell the service personal what is wrong or what has to get done.Thats it it will all be done..no problem... More

Excellent Service Greeted me by name when I pulled in. Got the truck into service bay quickly and kept me updated as to what they were doing. Turned out they found som Greeted me by name when I pulled in. Got the truck into service bay quickly and kept me updated as to what they were doing. Turned out they found some minor issues but didn't pressure me into getting them repaired. Dealt with Kevin Moist and he was courteous and very informative throughout the entire process. I will not hesitate to call Kevin again if it becomes necessary. All in all a good experience. More

Great service every time Needed a quick service on my Sierra. Called Kevin Lamont and he got me in the next morning. Greeted by name when I pulled in the drive through service Needed a quick service on my Sierra. Called Kevin Lamont and he got me in the next morning. Greeted by name when I pulled in the drive through service bays. Caught up on some work on my laptop using the free wifi in the lounge drinking free coffee. Truck was ready quicker than I expected. Thanks Shaylan for a great GMC Sierra. More

No added pressure Right from the beginning we did not feel any pressure to buy. Which was important as we visited other dealships who instantly wanted our contact infor Right from the beginning we did not feel any pressure to buy. Which was important as we visited other dealships who instantly wanted our contact information and started asking us about what it would take to get us to buy. We were given all the information requested and time was spent ensuring that all questions were answered. Overall, we were satisfied. More