Gauthier Cadillac

Friendly efficient staff. Good follow up after purchase or repair work done. Ivan Nicol , the salesman who sold the van to me always greets me by name and in efficient staff. Good follow up after purchase or repair work done. Ivan Nicol , the salesman who sold the van to me always greets me by name and inquires how things are going. Service staff also friendly and Efficient. More

Vehicle inspection I have been there before for servicing on my previous vehicles and Kevin Lamont always took the extra time to check to see if any recalls on my vehicl I have been there before for servicing on my previous vehicles and Kevin Lamont always took the extra time to check to see if any recalls on my vehicle are required and also gave me a rough estimate on the cost. Reminds me on future appointments. They are very professional, promptly served. More

Customer service Good employee service and quality auto servicing. Sales rep always goes the extra mile. Meets the needs of our requests regarding time and availabilit Good employee service and quality auto servicing. Sales rep always goes the extra mile. Meets the needs of our requests regarding time and availability. Very professional. More

Prompt Service I called my service advisor Deny to book an appointment which was supposed to be done a couple of weeks ago and he was able to expedite my service nee I called my service advisor Deny to book an appointment which was supposed to be done a couple of weeks ago and he was able to expedite my service needs promptly. Not only did he get me in and taken care of in short order he even had my vehicle detailed for me while I was waiting. An excellent service experience indeed. Thanks to the :Gauthier Team More

Speedy and Awesome Experience Got a great deal and got the it done mostly over the phone with James. Was in and out in less than 1/2 hour to do paperwork and grab keys to new truc Got a great deal and got the it done mostly over the phone with James. Was in and out in less than 1/2 hour to do paperwork and grab keys to new truck. Exactly what I want in a salesperson and dealership. More

Oil change Hi Tannis, I had gotten a letter from GM letting me know about a possible problem when the temperature reaches -18. You suggested I bring in my 20 Hi Tannis, I had gotten a letter from GM letting me know about a possible problem when the temperature reaches -18. You suggested I bring in my 2015 Encore for an oil change and at that time, I could ask the service guys for their opinion. I found out that they could only check for the problem when the temperature gets colder so not to worry about it now. I also found out that my oil change is no longer covered under warranty. I thought I had until I reached 39,999 km. Since I really didn't need the oil change, I canceled the appointment. The service fellow was very understanding and polite. Gail Wence More

Knowledgeable efficient a pleasant experience The dealership is close to home everyone was very professional experienced knowledgeable and efficient. We didn't feel pressured into purchasing the The dealership is close to home everyone was very professional experienced knowledgeable and efficient. We didn't feel pressured into purchasing the vehicle unlike the other dealerships we felt like we were at a time share. More

attentive prople good people to work with that pay attention to your vehicles needs. ordered parts that were needed and had them installed promptly. good people to work with that pay attention to your vehicles needs. ordered parts that were needed and had them installed promptly. recommend dealership to friends and relatives More

Very professional Large inventory and salesman took time to listen to me.! patient with our concerns. Helpful describing out of province buying issues, helped with deci Large inventory and salesman took time to listen to me.! patient with our concerns. Helpful describing out of province buying issues, helped with decision, didn't try to upswell me.. More

Impressive Experience Very impressed with the friendly service from the moment I walked in the front door until the purchase was finalized. Overall a very positive experie Very impressed with the friendly service from the moment I walked in the front door until the purchase was finalized. Overall a very positive experience. More