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Gateway Toyota

Edmonton, AB

4.0
805 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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805 Reviews of Gateway Toyota

October 09, 2015

Service Appointment Excellent customer care and vehicle service. I have been dealing with Troy for 7 years now, and the service is always outstanding. Excellent dealershi More

by MelVic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Oct 13, 2015 -

Gateway Toyota responded

Thanks for the spectacular review! Troy takes great pride in his long lasting customers, he is a major contributing factor that drives customers like yourself back here time and time again. Hope to see you next time you're in for your next tune up! Doris Blanchard Service Manager

October 09, 2015

Prius service Consistently great service. My Prius has been a reliable vehicle for almost 10 years now, with high usage. I also really like dealing with Troy. More

by Prius driver
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Oct 13, 2015 -

Gateway Toyota responded

Thanks for the glowing review, everyone will be pleased to hear that you were happy with the service! I hope to see you next time you're in, feel free to say hello! Doris Blanchard Service Manager

October 08, 2015

Earning your business I've been dealing with Toyota dealerships for well over ten years and Gateway Toyota continually goes the extra mile to treat people the way people li More

by Paul H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Oct 13, 2015 -

Gateway Toyota responded

We are grateful to be the service shop of your choice! We're extremely lucky to have Troy, and all our other service advisor's like him, that take extreme pride in both their product knowledge and their long-term relationships they've built with customers. Stop by and say hello next time you are in for servicing! Doris Blanchard Service Manager

October 08, 2015

Excelent service I have purchased my 2002 Toyota Camry at this dealership and had my vehicle serviced here for years.Recently serviced my brakes here and Service Advis More

by 2002Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Oct 13, 2015 -

Gateway Toyota responded

Thank you for the awesome review, Troy is certainly knowledgeable and very caring about his customers. We are glad to have him on our team and love hearing positive reviews like this one! See you next time you're in! Doris Blanchard Service Manager

October 08, 2015

Not bad but I was there for my 1st oil change and washer pump repair. It took four hours. Shuttle driver not too keen to take me anywhere except across the stre More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Veronica Russell
Oct 08, 2015 -

Gateway Toyota responded

Good afternoon, I'm sorry to hear about the delayed service, as you can see from our previous reviews, we have nothing but glowing remarks and this is certainly uncharacteristic and not common place for our service team here. If you could give me a call, I'd like to attempt to rectify the situation for you. However, I cannot find you in our system, so if you could please call me at 780-439-3939 and I'd like to discuss the events and arrive at a solution if possible. Doris Blanchard Service Manager

October 08, 2015

Great Quick service reasonable price Appointment made arrived on time greeted work order written Work was done promptly and car was even washed Service pe More

by client for life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
Oct 13, 2015 -

Gateway Toyota responded

Thank you for taking the time out to write this positive review. We try to go the extra mile for any of our customers, from getting their vehicle done quickly and efficiently to running it through our touch-less car wash! Stop by and say hello next time your in! Doris Blanchard Service Manager

October 07, 2015

Rakesh i went for my 4 Runner suv remote starter install there it was very fast and friendly service at gateway. very Excellent service there Thanks Todd. More

by Rakesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
Oct 13, 2015 -

Gateway Toyota responded

Thank you for the awesome review, Todd is certainly a valuable employee with his product knowledge and great customer service skills. I'm sure he will be pleased to hear about this positive review! See you next time. Doris Blanchard Service Manager

October 06, 2015

Service Overall, the experience was excellent. They looked after me in a courteous and were very professional. I will always go to Gateway Toyota and recomm More

by karels car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruthi Sherman
Oct 13, 2015 -

Gateway Toyota responded

Thanks for the excellent review! It's really good to hear that you had such a great experience with Gateway that you will be recommending us to your friends!! Stop by and say hello next time you're in! Doris Blanchard Service Manager

October 05, 2015

EXCELLENT service and price Fast service when we needed it. I only took an half day to change new winter tires with rims. I got a good prices. It is a little bit lower than costc More

by xiongqihn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cyr, Todd Pringle
Oct 13, 2015 -

Gateway Toyota responded

Thanks for the outstanding review!! We try our best to getting everything you request done in an efficient and timely manor. Thanks for choosing Gateway Toyota as your service & parts shop! Happy driving, see you next time you're in! Doris Blanchard Service Manager

October 04, 2015

Toyota water pump Fast service when we needed it. Troy knew exactly what the problem was when we asked his to listen to our Rav4. Fixed by the next day! We were very More

by Fergus Musselman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Oct 13, 2015 -

Gateway Toyota responded

Thank you for this top notch review. We're lucky to have Troy and appreciate all he does in terms of customer service and his continued dedication to product knowledge, in order to help advise clients on their vehicles. Hope to see you next time you're by for service! Doris Blanchard Service Manager

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