Freedom Ford
Edmonton, AB
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1,849 Reviews of Freedom Ford
Above and Beyond I was impressed with the Lino and his attention to excellent customer service. He turned a potentially challenging issue into an excellent experience I was impressed with the Lino and his attention to excellent customer service. He turned a potentially challenging issue into an excellent experience for us. More
great On arrival i was met by Shane Johnson who immediately showed me the pickup truck that I had found on line. He was very professional and knowlegable an On arrival i was met by Shane Johnson who immediately showed me the pickup truck that I had found on line. He was very professional and knowlegable and I was very happy with his service. I had a slight misunderstanding with the sales manager and was very pleased that Shane collaborated the deal that we had made the afternoon before. The ladies in the buisness office were great and had me on my way quickly. Love the truck and its options and will recommend Freedom Ford to friends and family. Glen More
Great Customer Service The people at Freedom Ford offer quick and friendly service. As well as very good pricing compared to the competition. I recommend Freedom Ford to all The people at Freedom Ford offer quick and friendly service. As well as very good pricing compared to the competition. I recommend Freedom Ford to all my friends More
Great experience Every one that I dealt with went above and beyond to make sure that I was 100% satisfied and I will be bringing my vehicle back. Every one that I dealt with went above and beyond to make sure that I was 100% satisfied and I will be bringing my vehicle back. More
April 26 Review Took my Explorer in to have a suspicious noise checked out. Everyone was helpful and friendly. Really appreciate being able to obtain a rental car on Took my Explorer in to have a suspicious noise checked out. Everyone was helpful and friendly. Really appreciate being able to obtain a rental car on site rather that having to go somewhere else to pick one up. Saves so much time! More
Great! Everyone always provides excellent customer service! My rating is high because I received excellent/prompt customer service, as always. The staff are always friendly, courteous and compassionate. I alw My rating is high because I received excellent/prompt customer service, as always. The staff are always friendly, courteous and compassionate. I always look forward to going there. More
Friendly great service as usual Oil change and inspection done quickly. Communications were immediate and the process was simple for payment and pickup. Roxanne Autor is the BEST ser Oil change and inspection done quickly. Communications were immediate and the process was simple for payment and pickup. Roxanne Autor is the BEST service advisor! More
Marginal Told me they would only replace 2 tires in the tires for life program when if fact they were suppose to replace all four due to possibility of damage Told me they would only replace 2 tires in the tires for life program when if fact they were suppose to replace all four due to possibility of damage to transfer case if all four were not changed. Said they couldn't do wheel alignment right rear components need replacement. the vehicle only has 50K , they charged me $60 for examining when they already had wheels off to replace tires. I decided their credibility was suspect so I was going to explore other options More
Treated like a criminal This dealership went from an exceptional dealership to one I will not use fir personal or business. Brad gingo actually accused me of fraud when I sai This dealership went from an exceptional dealership to one I will not use fir personal or business. Brad gingo actually accused me of fraud when I said that they had made a mistake. This is unacceptable respect is given when you own your mistakes and make it right. The service manager spoke to me like I was undeserving of any respect. I may not be a high roller buy I have recommended this dealership in the past to a lot of people which will now end. Lino is the best guy in the world and I will miss him and hope he leaves for another dealership More
Service Very pleasant. Was a little bit shocked at the price difference but not a big deal. Overall I was happy but I never received a call my car was ready. Very pleasant. Was a little bit shocked at the price difference but not a big deal. Overall I was happy but I never received a call my car was ready. I had to call in to find that out but I get that service dept is busy Overall not a bad place to go. I did appreciate the tech bringing my vehicle to me instead of hunting for it in the dealership. More