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Freedom Ford

Edmonton, AB

3.5
1,849 Reviews

7505 75 St

Edmonton, AB

T6C 4H8

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1,849 Reviews of Freedom Ford

April 30, 2016

Above and Beyond I was impressed with the Lino and his attention to excellent customer service. He turned a potentially challenging issue into an excellent experience More

by ELI_KASSIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lino Marrelli
April 30, 2016

great On arrival i was met by Shane Johnson who immediately showed me the pickup truck that I had found on line. He was very professional and knowlegable an More

by glen123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jespersen, Shane Johnson
April 30, 2016

Great Customer Service The people at Freedom Ford offer quick and friendly service. As well as very good pricing compared to the competition. I recommend Freedom Ford to all More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Frick
April 29, 2016

Great experience Every one that I dealt with went above and beyond to make sure that I was 100% satisfied and I will be bringing my vehicle back. More

by rodger.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee-Anne Mcbride
April 29, 2016

April 26 Review Took my Explorer in to have a suspicious noise checked out. Everyone was helpful and friendly. Really appreciate being able to obtain a rental car on More

by sbiddell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Philips
April 29, 2016

Great! Everyone always provides excellent customer service! My rating is high because I received excellent/prompt customer service, as always. The staff are always friendly, courteous and compassionate. I alw More

by SHANTS222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dealt with Renan David (discount car) and Lysa Whyte (service) and Krishneil Kumar
April 28, 2016

Friendly great service as usual Oil change and inspection done quickly. Communications were immediate and the process was simple for payment and pickup. Roxanne Autor is the BEST ser More

by Cathy B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
April 27, 2016

Marginal Told me they would only replace 2 tires in the tires for life program when if fact they were suppose to replace all four due to possibility of damage More

by Gordon Hearn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa, and the Service manager
Apr 30, 2016 -

Freedom Ford responded

Freedom Ford appreciates all feedback. In this case, it appears that the inspection charge was added in error. The customer has spoken with our Service Manager and will be be receiving a refund of this charge.

April 27, 2016

Treated like a criminal This dealership went from an exceptional dealership to one I will not use fir personal or business. Brad gingo actually accused me of fraud when I sai More

by SHACAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Gingo and the service manager, Roxanne Autor
April 27, 2016

Service Very pleasant. Was a little bit shocked at the price difference but not a big deal. Overall I was happy but I never received a call my car was ready. More

by cmbird2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cori Slute
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