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Freedom Ford

Edmonton, AB

3.8
1,853 Reviews

7505 75 St

Edmonton, AB

T6C 4H8

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1,853 Reviews of Freedom Ford

July 18, 2016

Attention to detail It's nice to be able to get your vehicle after a service and not have to worry about little things like missing valve caps, remote car starters left i More

by 2012 Fiesta
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
July 17, 2016

Great attention to detail It was a classic oil service but team caught the one spring was leaking and they schedule me for next day and fix it since it was on warranty! No cha More

by marcin_barczak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Courtney Dehod
July 16, 2016

Cori is best service advisor at Freedom Ford i was disappointed the service advisor Knew nothing about my vehicle When i had to explain everything Again after i went overi it with Service Man More

by NEIL_JONZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lane, Cori Slute
Jul 18, 2016 -

Freedom Ford responded

Good Afternoon Neil. My apologies for not being able to see you when you came in, I was on the phone and had one customer waiting for me. Your correct in saying that the advisor you dealt ( Cori) wasn't aware of your situation as I had prepped Courtney with the details we had spoke about, she is the same advisor that assisted you last visit. In any case Cori did let me know you were in and what was wrong with your truck, I adjusted the invoice in consideration of our conversation that we had the day previous. Please let us know if we can be of further assistance. Regards Jason

Jul 19, 2016 -

NEIL_JONZON responded

All is good I will be back And do respect this dealership Thank you Jason Sorry for the issue Neil Jonzon

July 16, 2016

Quick and easy service I was impressed how Cori got my vehicle in for a service and back on the road quickly. I and not have it prebooked in. Awesome!! More

by nascarnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cori Slute
July 15, 2016

Service Excellence Continues! When Freedom Ford reassigned its Service Consultants I was concerned if the quality of service in the Freedom Express area would continue - it has, an More

by DonWatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Boersma
July 15, 2016

Friendly staff, work done in a timely manner and very profes I've had to go in twice now for minor warranty work in my new Mustang. Staff was very friendly and the quality of work is great. Thumbs up More

by wayne35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
July 15, 2016

good work They did a good job on my vehicle, although I did think the price was a little on the high side for the work that was done. Overall though content More

by jaydrum222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
July 14, 2016

Amazing customer service I have been dealing with freedom Ford for years the service there is amazing I would never shop anywhere else and would recommend them to anyone More

by SBUYAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shaul, Ed Frick, Anna Marrazzo, Lisa Boersma, Blair Philips
July 14, 2016

Quick fix The techs where very efficient at diagnosing my cars noise even though my description was vague. Ordered the parts nessicary while the office check wi More

by FoSTgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Gilewich, Cori Slute
July 13, 2016

Great on time service Service took less then an hour which was great since they said it could take 1.5. Friendly reception by Roxanne. Updated all my information. Even aske More

by miroslavsolic90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
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