Freedom Ford

Fast quick and always friendly Easy to get in for service when I call. Done on time. Everyone very will to help. Enjoy visiting the Dinner while I wait. Food is very good. Easy to get in for service when I call. Done on time. Everyone very will to help. Enjoy visiting the Dinner while I wait. Food is very good. More

Service experience Only comment is just that I won't go there again. Will try any other Ford dealer locally here in Edmonton. Was not the experience I received when I bo Only comment is just that I won't go there again. Will try any other Ford dealer locally here in Edmonton. Was not the experience I received when I bought the truck initially previously. More

Got me in and out in no time at all on a very short notice. The service I received that day was awesome ! I made the call before noon stating I had battery issues. Took my SUV there right away and was in and ou The service I received that day was awesome ! I made the call before noon stating I had battery issues. Took my SUV there right away and was in and out of there within a couple of hours. More

Service above expectations I went for my regular oil change and I needed to have my wind shield washer motor looked at. Finally something else was broken and Freedom didn't have I went for my regular oil change and I needed to have my wind shield washer motor looked at. Finally something else was broken and Freedom didn't have the piece in stock. Roxanne Autor set me up with a rental (no charge) and credit the hours the guys spent trying to fix the wind shield washer motor. I was SO happy and it makes me trust Freedom Ford even more. I always get above and beyond customer service from Roxanne! More

On time Drop off and pick up of vehicle was very efficient, staff was very friendly. The truck was ready before the promised time. Good work thanks Drop off and pick up of vehicle was very efficient, staff was very friendly. The truck was ready before the promised time. Good work thanks More

Oil change I have to take my vehicle in every 6 months for oil changes. I also had a tire sensor replaced. All seems pretty routine to me. I have to take my vehicle in every 6 months for oil changes. I also had a tire sensor replaced. All seems pretty routine to me. More

My experience with Freedom Ford. Wonderful experience! Friendly and extremely helpful staff. They helped me find the truck I was looking for without giving me a lot of pressure to buy Wonderful experience! Friendly and extremely helpful staff. They helped me find the truck I was looking for without giving me a lot of pressure to buy. They also gave me a good deal. I am very happy with my new work truck! :) Freedom Ford is my first choice if I'm ever in the market for a new vehicle. More

Never Disappointed I have had my four Ford vehicles in for service and bi annual oil and filter changes and I have never been disappointed with the level of service that I have had my four Ford vehicles in for service and bi annual oil and filter changes and I have never been disappointed with the level of service that I have received. From the sales personnel to the service writers, the parts personnel, the mechanics and last but not least the Express Lane team I have never been disappointed with the quality of their work , the time required or the final cost, they have exceeded my expectations and I have recommended this dealership and its team to my friends and colleagues . Thank You Tim Papirnik More

Routine oil change Brought my SUV in for a regular oil change and they put in the wrong oil. I purchased the service plan when I bought the vehicle and that included fre Brought my SUV in for a regular oil change and they put in the wrong oil. I purchased the service plan when I bought the vehicle and that included free iol changes if I used the regular oil, but I switched to all synthetic oil which means I would have to pay $135 dollars to get that put in from the dealership. I elect to purchase the synthetic oil myself and the dealership would use the oil I purchase. That said and done I noticed after the oil change the dealership did not use the synthetic oil I purchased . The dealer rep. was very kind and helpful as always and she asked if I could wait while they drained the oil and put in the synthetic oil. I was not able to wait because of pryor commitments and told the service rep I would have to schedule another appointment later. This has not deterred me from coming to this dealership, it was an honest mistake, they have always been very courteous and helpful every time I use their service. More

First Service on new vehcile Roxanne was very friendly and helpful and a great person to work with. Vehicle was completed as promised. Looking forward in using the Ford Advantage Roxanne was very friendly and helpful and a great person to work with. Vehicle was completed as promised. Looking forward in using the Ford Advantage program for our other vehicle. More