Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Freedom Ford
Edmonton, AB
1,854 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
1,854 Reviews of Freedom Ford
December 18, 2015
Paul Gilewich Great service from Paul. Friendly and informative. Very helpful. Made it very simple to understand the deal. No unnecessary pressure. I will definitel Great service from Paul. Friendly and informative. Very helpful. Made it very simple to understand the deal. No unnecessary pressure. I will definitely recommend him to friends. Allan Ho More
by ENTALBERTA
Verified CustomerEmployees Worked With
James Shaul, Paul Gilewich
December 17, 2015
12162015 RLS All went well from booking to pu. Was a basic service with tire rotaion and colling flush, more consitant heat is GOOD :). Service caught that brake All went well from booking to pu. Was a basic service with tire rotaion and colling flush, more consitant heat is GOOD :). Service caught that brakes needed to be done and was advised and did appreciate that and still had the vehical back in reasonable time. More
by shader
Employees Worked With
Lisa Boersma in the Quicky Lube
December 17, 2015
Excellent - couldn't get any better We have a commercial fleet. We called in morning with problem, truck was picked up within 3 hours. Truck was delivered back to us next morning - rep We have a commercial fleet. We called in morning with problem, truck was picked up within 3 hours. Truck was delivered back to us next morning - repairs completed in a very timely and courteous manner. We have always had excellent service from Freedom Ford and will never look to buy more trucks from anywhere else because the after sales service is so exceptional More
by Petrospec Engineering Ltd
Employees Worked With
Clarence Weizenbach
December 17, 2015
Quick service Put on tires while I waited. Got an appointment easily. Tires were priced well. Waiting area is nice with tv and free coffee. No complaints. Put on tires while I waited. Got an appointment easily. Tires were priced well. Waiting area is nice with tv and free coffee. No complaints. More
by tilaidlaw
Employees Worked With
I don't remember her name. Quick lube area
December 16, 2015
Fast quick and always friendly Easy to get in for service when I call. Done on time. Everyone very will to help. Enjoy visiting the Dinner while I wait. Food is very good. Easy to get in for service when I call. Done on time. Everyone very will to help. Enjoy visiting the Dinner while I wait. Food is very good. More
by rmamchur
Employees Worked With
Lisa Boersma in Quick Service
December 16, 2015
Quick experience Having a traffic accident is not a happy time but Freedom's body shop had a quick estimate done for me and then was able to help into a quality used c Having a traffic accident is not a happy time but Freedom's body shop had a quick estimate done for me and then was able to help into a quality used car. the experience was quick and with me on a fixed income gave me a great price. More
by Elizabeth
Employees Worked With
Jason Spithakis
December 15, 2015
Service above expectations I went for my regular oil change and I needed to have my wind shield washer motor looked at. Finally something else was broken and Freedom didn't have I went for my regular oil change and I needed to have my wind shield washer motor looked at. Finally something else was broken and Freedom didn't have the piece in stock. Roxanne Autor set me up with a rental (no charge) and credit the hours the guys spent trying to fix the wind shield washer motor. I was SO happy and it makes me trust Freedom Ford even more. I always get above and beyond customer service from Roxanne! More
by alexandra
Employees Worked With
Roxanne Autor
December 15, 2015
Got me in and out in no time at all on a very short notice. The service I received that day was awesome ! I made the call before noon stating I had battery issues. Took my SUV there right away and was in and ou The service I received that day was awesome ! I made the call before noon stating I had battery issues. Took my SUV there right away and was in and out of there within a couple of hours. More
by NOVA.LOCK1
Employees Worked With
Roxanne Autor
December 15, 2015
Service experience Only comment is just that I won't go there again. Will try any other Ford dealer locally here in Edmonton. Was not the experience I received when I bo Only comment is just that I won't go there again. Will try any other Ford dealer locally here in Edmonton. Was not the experience I received when I bought the truck initially previously. More
by ryanbuelow
Employees Worked With
Darrell Robinson
December 15, 2015
Routine oil change Brought my SUV in for a regular oil change and they put in the wrong oil. I purchased the service plan when I bought the vehicle and that included fre Brought my SUV in for a regular oil change and they put in the wrong oil. I purchased the service plan when I bought the vehicle and that included free iol changes if I used the regular oil, but I switched to all synthetic oil which means I would have to pay $135 dollars to get that put in from the dealership. I elect to purchase the synthetic oil myself and the dealership would use the oil I purchase. That said and done I noticed after the oil change the dealership did not use the synthetic oil I purchased . The dealer rep. was very kind and helpful as always and she asked if I could wait while they drained the oil and put in the synthetic oil. I was not able to wait because of pryor commitments and told the service rep I would have to schedule another appointment later. This has not deterred me from coming to this dealership, it was an honest mistake, they have always been very courteous and helpful every time I use their service. More
by CADDYSHAFT
Employees Worked With
Roxanne Autor
