Fredericton Hyundai

Terrible experience at service center. Shady practices he service center is absolutely HORRIBLE! I went there for my annual inspection. I was told a tire needed to be replaced before it could pass. We chos he service center is absolutely HORRIBLE! I went there for my annual inspection. I was told a tire needed to be replaced before it could pass. We chose to go elsewhere to have that done. I came back 28 days later (was not told I only had 14 days until I had to pay for new inspection). That was fine, I agreed to pay. After missing that my front beams didn’t work and I still had to pay for that, they also had a laundry list of new item I had to get fixed before I’d pass even though it had been less than a month. One item was a small chip in the windshield that had been repaired months prior and was there during the first inspection. So after 3 hours and $235 later they fixed nothing and told me I had to preorder and prepay for the part and would need to do the inspection all over again!! According to the service rep they didn’t do repairs because “you’re not getting your sticker anyway”. When I questioned them about these repairs they were extremely argumentative and rude. I was told if I didn’t have the repairs done my vehicle would be deemed unroadworthy and they didn’t make the repairs they did have the parts for. A great way to charge even more on the next visit I guess! Very shady. We won’t be returning and will be contacting head office. If I could give them zero stars I would. Save your money and time. Go elsewhere. More

re service would give this dealer 5 plus this is my 3rd hyundai in 9 years love love love my santa fe but just as important is the way you are treated for servic would give this dealer 5 plus this is my 3rd hyundai in 9 years love love love my santa fe but just as important is the way you are treated for service checks. im always greeted with a smile and nice you are called by your name. all staff as well as sales staff are tpo notch. the waiting room is well supplied with gourmet coffee and tea. if you prefer not to wait you can be shuttled home or to work and picked up after. i have to give a special shout out to george noble and danial kennedy. you both exceed all expectations in your job.the car wash after is a gracious perk.thank you also sterling peterson my friendly helpful salesman. i hope these people mentioned are sought out by head office for their great service. i will be checking on this . thank you . cheryl mclaughlin More

Disappointed This is my first visit, I had a complete inspection of my vehicle, everything was in order,but as soon as I got out my car made a noise,second appoint This is my first visit, I had a complete inspection of my vehicle, everything was in order,but as soon as I got out my car made a noise,second appointment (4 days later) I was charged a second inspection,$500 in total and I am told that my transmission is to be checked, I have to make a third appointment because the problem is still not solved. My car was in good shape, without any noise before that first date. More

Third Hyundai! Couldn't be happier with the vehicle or the service. We will be back to buy our fourth at some point. Cheers to the sales team! Couldn't be happier with the vehicle or the service. We will be back to buy our fourth at some point. Cheers to the sales team! More

Fraudulent practices Second visit, Same issue. This time I was told I needed a new transmission, shifter, range switch and was quoted 3150.00 just in parts, labour and ta Second visit, Same issue. This time I was told I needed a new transmission, shifter, range switch and was quoted 3150.00 just in parts, labour and taxes extra. 6 -8 thousand dollars. I was also asked about looking at a trade in. After seeking advice from a different transmission shop, and ready to have my vehicle transported there for repair, by some miraculous event my transmission fixed itself. I was then told it was only 2 hours labour, no parts to do the repair. Fraudlent, I paid only 229.00. Are any quotes legit? More

Free car wash! I brought my vehicle in for a regular oil change. Dropped it off in the morning before work and took their free shuttle to the office. At lunch, the s I brought my vehicle in for a regular oil change. Dropped it off in the morning before work and took their free shuttle to the office. At lunch, the shuttle picked me up at work and brought me back to the dealership. To my surprise, after I paid and got my keys, I went out to find my car washed on the outside and vacuumed on the inside! Such a nice surprise! We have a dog and an older car, so keeping it clean just doesn't happen. Now I look forward to scheduling my oil changes because I know I'll be getting a clean vehicle back at the end of the day. Thanks to the Fredericton Hyundai Service Department! More

Awesome Salesmen I approached a salesman (Sterling Peterson) several months ago about possibably trading my car. The experience that I had was an awesome one, he wasn' I approached a salesman (Sterling Peterson) several months ago about possibably trading my car. The experience that I had was an awesome one, he wasn't pushy, he understood that the time for me to trade wasn't yet. He gave me his trust that I would be back when the time was right.. that time is soon approaching Sterling, see you in a few months ! Donna-Lee McGuire More

Exemplary service I'm giving Fredericton Hyundai a 5 star rating for so many reasons!!!im greeted by name every single time I go into the service center or showroom! I' I'm giving Fredericton Hyundai a 5 star rating for so many reasons!!!im greeted by name every single time I go into the service center or showroom! I'm treated like royalty, I'm female and I have never been made to feel like I don't know anything, in fact the opposite! They treat me as though I'm the boss!! lol I have returned twice to buy my Hyundai cars at this location and will continue!! The staff at the Fredericton location goes above and beyond for me every time I'm in for servicing! They cal me to let me know when specials are on and ensure I have the first pick at the best timings!! I love them I can't say enough about them! My sales expert Tony Shanks left no stone unturned when he walked me through my new vehicle! If I have questions I know I can go into the dealership and my questions are answered and dealt with immediately!! 5 stars all the way!!!! More

Pleasant and efficient After an unpleasant experience at the Saint John NB Hyundai dealership, I tried the Fredericton dealer. The difference was like night and day. I was After an unpleasant experience at the Saint John NB Hyundai dealership, I tried the Fredericton dealer. The difference was like night and day. I was interested in test driving a certain model. Unlike other car salesmen that I had dealt with in former years, the salesman listened to my specific needs, and didn't try to sell me a red sports car or a convertible. He was efficient and professional, a welcome relief from the condescending attitude to women that I had encountered in the past. I was treated with courtesy by the entire staff and, due to this, I ended up buying a brand new SUV. The whole transaction, including test drives and financing, was concluded in an afternoon. Since I live at a distance from the dealership, my car was delivered to my door the next day. It was a pleasant experience all around and I would recommend the dealer to friends and family. More