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Fraser Durham Chrysler Dodge Jeep Ram Inc.
Oshawa, ON
514 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 514 reviews
January 20, 2017
Great staff, especially rep. My wife and I had test driven at 11 dealerships. in the market for a new SUV. Was overall pretty disgusted by the market. So dismissive and lackluster My wife and I had test driven at 11 dealerships. in the market for a new SUV. Was overall pretty disgusted by the market. So dismissive and lackluster. Some only got interested when I was buying elsewhere. I had not chosen originally for a domestic, frankly being a GM owner for 30 years. I was lost on the domestic offering. Stephen Osborn, was real. It wasn't about the pitch it was about discovering our needs. Our lifestyle and personality. He didn't approach like a "salesman" (I run a company that is a sales organization) Very refreshing and frankly easier to trust. We had actually decided on a Santa Fe, but Stephen had called about an offer as a follow up and we gave it credence for his efforts. Right off the bat when we got in he asked us about a hobby we take part in, so he listens. Your sales manager was very helpful as well and assisted us in the direction to take, finance. Also very helpful and supportive. Explained everything. We are very happy with our purchase and will refer and return. But Stephen, made the impact that we didn't consider any other offer. Young, but beyond his years in talent as far as finding the real needs of a customer in a way that isn't about pressure. Bravo. New 2016 Journey owner! More
by Dave Gibb
January 16, 2017
Excellent service on my new vehicle purchase from Liz I had a great experience purchasing my new vehicle. Liz went out of her way to research with the team the best vehicle for me with my requirements. Sh I had a great experience purchasing my new vehicle. Liz went out of her way to research with the team the best vehicle for me with my requirements. She is very knowledgeable, took her time to explain and show me everything on the vehicle I purchased. I would definitely recommend contacting Liz for your next vehicle! More
by Mandy m
January 11, 2017
Worst possible service Absolutely the worst possible service. Booked an appointment for 9:30. Nothing fancy, oil change and look at a dash rattle. Called at 12:30 to see how Absolutely the worst possible service. Booked an appointment for 9:30. Nothing fancy, oil change and look at a dash rattle. Called at 12:30 to see how vehicle was doing. Was told my service rep just went to lunch but she will call me when she returns. Call back at 2:30 as nobody has called me and was told the car had yet to be even pulled in to the shop. So what is the point of making an appointment? The service adviser didn't apologize or even pretend to care. Asked to speak to manager. As I'm waiting another irate customer asks to speak to him. After waiting 10 minutes the manager finally shows up. He has no clue what is going on. I took my vehicle and left. Brutal service. Would def NOT recommend. More
by ScottWhite
Employees Worked With
Melissa Pjontek
December 28, 2016
Jeep Cherokee My experience up to this point, when buying any vehicle from a dealership, has been, like going to dentist ,not the greatest time, I'm sure a lot of My experience up to this point, when buying any vehicle from a dealership, has been, like going to dentist ,not the greatest time, I'm sure a lot of people would agree with me This was the easiest and most pleasurable experience of all times, our sales person Justin Flagg, ask all the right questions, bent over backwards to make us comfortable, and showed us exactly the right vehicle with right price, that we were looking for. Thanks again Justin, good job!! Dave and Cathy More
by Captainda
