Fish Creek Nissan

Ignored After Purchase I have been sent multiple advertisements from this dealership after i purchased my car. I respond to one of the emails about trading my car in (as I a I have been sent multiple advertisements from this dealership after i purchased my car. I respond to one of the emails about trading my car in (as I am not happy with what was sold to me to begin with) and I get a general response from Bonny, I respond back, no answer. I get an email from someone different asking about the fact that I was on their lot recently (I wasn't) and asking if I bought my vehicle from someone else after that visit. I respond back asking about trading in my vehicle, NO ANSWER, I respond again, NO ANSWER. I have to have my oil changed and my winter tires put on and I do not have time to go somewhere new this year so i go to the dealership again. The cost that was quoted over the phone was $40 more than what it ended up being. An oil change (me supplying the oil) and winter tire change on rims - basics for $100! I paid $60 for the exact same thing at the Dodge dealership with much better service. To top everything off - when they put my other tires back into my car - the bag the tire is in on the end has a huge hole in it and is set right against my beige interior. HUGE black marks on my car when I get home. I get an email from the service manager about how my service was - I respond with pictures of the tire marks and ask that he take care of what happened. NO RESPONSE. I am absolutely frustrated and disappointed with the service and care that I have received from this dealership. I don't have the time to chase and follow up with people when they bombarded me with advertisements to begin with or weren't paying attention when they put my tires back. More

Great service and support The dealership is really awesome. The pricing on used vehicles are very reasonable. Andy went above and beyond to help us purchasing the vehicle.we w The dealership is really awesome. The pricing on used vehicles are very reasonable. Andy went above and beyond to help us purchasing the vehicle.we were most comfortable with him. He gave us suggestions and his advice, but was in no way pushy. After we decided on a Pathfinder the process was absolutely smooth. Nick from finance was very helpful and knowledgeable in explaining the whole deal. I would recommend Fish Creek Nissan (Andy Miller in particular) to someone looking for new/ used vehicle. More

Treated like I bought a new car. Appreciated the service and manner my sale was handled both pre and post sale. I was treated with respect and as if the folks there actually didn't mi Appreciated the service and manner my sale was handled both pre and post sale. I was treated with respect and as if the folks there actually didn't mind seeing more of my business rather than pushing me out the door with a "Good he bought the car now get rid of him" type of atmosphere. Will definitely search Fish Creek Nissan's stock listings first when I'm in the market for my next vehicle. Thanks guys. Anthony More

Excellent Service I live in Edmonton but found my ideal car at Fish Creek Nissan. My current car had died on me so I had to bus up to Calgary to purchase the new car. D I live in Edmonton but found my ideal car at Fish Creek Nissan. My current car had died on me so I had to bus up to Calgary to purchase the new car. Don picked me and my friend up right at the bus station and drove us to the dealership. He was polite and helpful through the whole process, the phone calls, holding the car for me while I bussed out, and made sure the car was in it's best condition. Afterwards he helped guide my friend and I out of the city, to the highway leading back to Edmonton. It was stressful not having a car but Don made the experience of buying a new vehicle stress free and smooth! I will be coming back when it is time for me to purchase a new vehicle. More

Used vehicle with known problem, FCN declined repsonsibility I bought a vehicle (for top dollar) from FCN that ended up with a couple of problems. First, the engine light came on during three separate occasions I bought a vehicle (for top dollar) from FCN that ended up with a couple of problems. First, the engine light came on during three separate occasions within the first 300 km. I took it to FCN and the first time they installed a new part, but the light came back. The second time they simply reset it and it came on a third time. Then FCN declined to assist any longer. I acquired previous service records and I discovered this problem had already occurred just at the time the previous owner sold it, so FCN had records of the failure but did not disclose. So I'm on my own to fix it. Not cool FCN. Second, the vehicle was overloaded with "new car smell" that must have been applied everywhere. After I painstakingly cleaned and washed the interior it now smells like cigar smoke. So it seems that the previous owner was a smoker and the car smells foul, but was covered up by FCN. Blah. Not cool FCN. :-( More

Satisfing experience, delivery of the vehicle was on time. Thank you to Mr. Andy Miller for looking after my needs, he was professional, kind and a pleasure to deal with. I absolutely love the vehicle I purcha Thank you to Mr. Andy Miller for looking after my needs, he was professional, kind and a pleasure to deal with. I absolutely love the vehicle I purchased and have already recommended to friends to call on Andy if they are in the market for a new or used vehicle. I will drop by one day to say hello to Andy and the gang at Fish Creek Nissan. All the best, K. Ball More

Awesome guy..Knows his stuff, great to deal with.. 2nd vehicle i have bought from Andy ,excellent guy to deal with,honest,reliable and gets the deal done,goes out of his way to help you out,and get you 2nd vehicle i have bought from Andy ,excellent guy to deal with,honest,reliable and gets the deal done,goes out of his way to help you out,and get you on your way.Good job Andy!!! More

Great guy!! Very knowledgeable and kind My daughter recently bought her first car with Andy and he was great to deal with! I am very confident my daughter is a safe & reliable car. My daughter recently bought her first car with Andy and he was great to deal with! I am very confident my daughter is a safe & reliable car. More

Great experience in car shopping We decided on a Nissan over the last couple weeks, Sid was extremely helpful and knowledgable in helping us come to a decision. I found him to be upfr We decided on a Nissan over the last couple weeks, Sid was extremely helpful and knowledgable in helping us come to a decision. I found him to be upfront and honest, pointing out the overall benefits and not just the features of each vehicle. If you're looking for a low pressure experience and prompt service I highly recommend Sid to any body in the market for a new car. More

Disapointed My Sales Associate was unprepared to show me the vehicle I was interested in for the two test drives I booked prior purchasing it. The first time he h My Sales Associate was unprepared to show me the vehicle I was interested in for the two test drives I booked prior purchasing it. The first time he had to dig it out from the back of the lot then put gas in it before I could drive it. The second time he wasn’t even there and had another associate cover for him. The Sales Managers were reasonable negotiating the price and the Finance Managers weren’t pushy. When I went in to pick up my new truck I was told that the hitch and floor mats weren’t there and I would have to come back. I ended up dealing with 6 or 7 different people to buy a truck that was already on the lot. More