Fish Creek Nissan

New Car Purchase from Konrad Braun We purchased a new Rogue at Fish Creek Nissan and would like to commend the sales staff that we worked with. Konrad Braun was friendly and didn't put We purchased a new Rogue at Fish Creek Nissan and would like to commend the sales staff that we worked with. Konrad Braun was friendly and didn't put any pressure on us (something we've experienced at other dealerships). He was well acquainted with Nissan products and gave us lots of ideas to work with. Good experience! More

Clive- super friendly and helpful My husband and I were interested in trading in my 2010 nissan rogue for a 2014. Clive was so helpful and patient with us as we had to wait for a month My husband and I were interested in trading in my 2010 nissan rogue for a 2014. Clive was so helpful and patient with us as we had to wait for a month or so before proceeding as we moved into our new house. Once we were ready to move forward he made it happen! He was so friendly and helpful- not pushy at all. He really advocated for us when our vehicle had not yet been delivered and was able to have the manager locate a different vehicle for us as he knew we were on a tight schedule awaiting the arrival of our first child. He remained in contact with us throughout our purchase to make sure everything was going well. We would absolutely recommend not only the dealership but specifically Clive! More

Andy Miller helped me with my son's first car - amazing! Andy Miller helped me to surprise my son with the car he has been dreaming about. Andy went above and beyond to make the entire experience something t Andy Miller helped me to surprise my son with the car he has been dreaming about. Andy went above and beyond to make the entire experience something to remember. You only get to do that once - buy your son his first car. Andy arranged for it to be shiny and clean, and the way he drove the car out and presented it to my son - I will not forget that. He took time to show my son all about the car. Andy is first class, a wonderful person, and he makes great memories happen. I am a very happy Mom. More

Stan. Great experience Shopping for my first new vehicle was great.Youssef Abdellatif is very pleasant and great to work with,helped find the vehicle that met our needs. He Shopping for my first new vehicle was great.Youssef Abdellatif is very pleasant and great to work with,helped find the vehicle that met our needs. He gave us his complete attention and was very knowledgeable about nissan products.Thank you ever so much was a pleasure to meet you.Love our new Rogue. More

First Class Youssef Abdellatif was a joy to work with! He made the purchase of my new car a thoroughly pleasant experience. He is very knowledgeable about Nissan Youssef Abdellatif was a joy to work with! He made the purchase of my new car a thoroughly pleasant experience. He is very knowledgeable about Nissan products; he is personable, friendly, thoughtful and extremely helpful. Youssef patiently answered my many questions and he gave my husband and I his complete attention while we were with him. He provided first rate service to us without ever making us feel pressured or rushed. More

Finance department dropped the ball I went into Fish Creek Nissan to test drive a Rogue and an Altima as my car broke down and I needed to get a new vehicle ASAP. Tara was the sales per I went into Fish Creek Nissan to test drive a Rogue and an Altima as my car broke down and I needed to get a new vehicle ASAP. Tara was the sales person that helped me out. She was fantastic and patient and was quick to answer all of my questions and address all concerns I had. We test drove both vehicles and I made the decision to lease the Rogue. I was handed off to the finance department to complete everything. I was told that the colour I wanted was not in stock but would be in to pick up in a couple of days. Once the vehicle showed up, Jake in finance called to let me know the VIN number so I could set up my insurance. The VIN number provided was not correct and created a bit of an issue with my insurance company. Another person in the finance department was able to provide me with the correct number. I then called and made an appointment with Jake to pick up the vehicle. I went into the dealership with $1700 expecting that two months payment would be required as I had seen it online, as well as the money required to pay for registration and any tickets I may have had on my license. Jake charged me for the money that registries charged them, then handed me off to the representative from the service department. The rep from service handed me the keys, did the inspection of the vehicle with me, and went over the features of the vehicle and sent me on my way. Two weeks after having the vehicle I received a call from Jake in finance saying that they forgot to take $1000 that was due at signing. Since I wasn't required to pay that money upon pick up, I had put the money towards other expenses. I told Jake that they would need to wait until the 15th of the month but he indicated that that would not work for them and had the nerve to suggest that I get a friend to put in on their credit card for me. When I had no answer for him he said he would leave it with me overnight to come up with a solution. I went in the following day to make the payment required and was handed off to another person in finance. When I voiced my displeasure with having a days notice to get the money together, he made it out that I was being dramatic and had more time which was not at all the indication I received from Jake. Overall an incompetent finance department has left me in a challenging situation personally and has ruined a mostly positive experience. More

Fantastic From the first call I made to the receptionist who answered my call heard my 5 to 10 horror story, she right away patched me with Qorie Curry I told h From the first call I made to the receptionist who answered my call heard my 5 to 10 horror story, she right away patched me with Qorie Curry I told him what I was looking for, when I came their with my daughter it was so pleasant. I found Qorie to be awesome and really cared and listened to my needs, He kept his word even when I spoke to him on the phone I even seen a paper on his desk with what I have asked for. The Manager/Owner shook my hand, then I met Jasper who helped me get payments to which I requested, he was great! You know the saying he looks like or acts like a used car sales men, The first Nissan dealership I walked into was a horrible between the xxxxxxxx and phone calls, text messages. I've never had a Nissan and just about didn't want one, but I'm glad I called Fish Creek Nissan and for all the staff Qorie & Jasper thank you so very much. I can't wait to drive my Rogue Mandi R More

Andy was great to work with. He made sure to find something that fit my needs. He was honest and friendly. He also had excellent communication, and was apart of the to work with. He made sure to find something that fit my needs. He was honest and friendly. He also had excellent communication, and was apart of the entire process. I hope my service experiences will be more positive than the ones listed below. More

Your trusted friend I was in the market for my first brand new car and I feel very lucky to have met Tara Warburton. Tara is not your ordinary sales person , she is on yo I was in the market for my first brand new car and I feel very lucky to have met Tara Warburton. Tara is not your ordinary sales person , she is on your side and a very honest and trustworthy friend. She takes time to understand your requirements and will suggest something that really fits your lifestyle. She is an excellent financial planner too so she will work around your finances and make sure your new car fits right into your budget! She was very knowledgeable about the cars at the dealership and answered my questions very promptly. Overall , its was a totally different experience. I did not end up buying a vehicle for other reasons but if you are considering buying even any other brand I highly recommend having a chat with her first. Excellent to say the least. More

Buying used It has been a long time since I have shopped for a new vehicle on my own so I wanted to get some information before making the plunge. I found Tara Wa It has been a long time since I have shopped for a new vehicle on my own so I wanted to get some information before making the plunge. I found Tara Warburton at Fish Creek Nissan very knowledgeable about her product selection and about other vehicles I could buy. She took the time to ask some good questions, to answer my questions and took me for a test drive. Although I didn't buy that day, Tara will have me as a customer when I do purchase a new vehicle. If she serves all her customers this well (and I believe she will) she will have a successful career at Fish Creek....and they will be lucky to have her! More