Fish Creek Nissan

Customer Satisfaction Thank you Fishcreek Nissan Service team for the great customer service I experienced yesterday! A very special thanks goes to Arthur who was very joy Thank you Fishcreek Nissan Service team for the great customer service I experienced yesterday! A very special thanks goes to Arthur who was very joyful, friendly, honest, and make me feel very comfortable with my service appointment:) Great job guys, and keep it up. Ed More

Great experience! Worked with Andy Miller to buy a used truck, he and the dealership were very good to deal with making for a very positive experience. Worked with Andy Miller to buy a used truck, he and the dealership were very good to deal with making for a very positive experience. More

Outstanding experience! Outstanding experience with the Fish Creek Nissan Team. Youssef Abdellatif (Sales), Jake Gregson (Finance) and Raj (Delivery) are all outstanding youn Outstanding experience with the Fish Creek Nissan Team. Youssef Abdellatif (Sales), Jake Gregson (Finance) and Raj (Delivery) are all outstanding young professionals. I am privileged to have this 5th. Nissan purchase handled by them. Good decision to go with another Titan. Best Wishes Steve and Jennifer. More

Amazing Service! I just wanted to take a quick moment and write a review to thank Youssef. He was absolutely amazing to deal with and made my family's and mine experie I just wanted to take a quick moment and write a review to thank Youssef. He was absolutely amazing to deal with and made my family's and mine experience very easy and stress free. I would highly recommend him to anyone that is interested in purchasing a vehicle!! We will be back for future deals! Thanks Youssef! More

2015 Nissan Rouge Great Team! Andy and Mikey are great...... everybody is pleasant. No hastle 30 day exchange policy on used car. I will surely buy my next car with th Great Team! Andy and Mikey are great...... everybody is pleasant. No hastle 30 day exchange policy on used car. I will surely buy my next car with them. More

Excellent dealership Very professional dealership, we were very pleased with their service. The car was ready, and all the employees were friendly and very helpful. Great Very professional dealership, we were very pleased with their service. The car was ready, and all the employees were friendly and very helpful. Great experience overall, I would go back in a heartbeat. More

Nissan Rogue used 2013 I was in the market for a used suv, using my Honda Civic as a trade. I dealt with both Andy and Don, and they were excellent! It was the best experi I was in the market for a used suv, using my Honda Civic as a trade. I dealt with both Andy and Don, and they were excellent! It was the best experience at buying a vehicle I ever had! No high pressure tactics, time on my own on the test drive, trying to find me the best vehicle for my needs. I would highly recommend this dealership! More

Volkswagen Jetta used. I bought used Jetta through Andy Miller. My purchase experience was just fantastic, Andy and the whole dealership team were so helpful and professiona I bought used Jetta through Andy Miller. My purchase experience was just fantastic, Andy and the whole dealership team were so helpful and professional. I am glad that I bought my car at Fish creek Nissan and I will consider them as my first choice for any future purchases. More

Disappointed !! I bought a Nissan Versa 2009 from them and had the worst experience ever. The very next month I have to bring the car back to their service since ther I bought a Nissan Versa 2009 from them and had the worst experience ever. The very next month I have to bring the car back to their service since there was a grilling noise from under the vehicle. They checked it and said they could not identify anything and billed 80 dollars for that. One month down the road the battery died and had to bring the car in and they asked me to pay 200 dollars to replace the battery to which I said no since it was only 2 months since I bought the vehicle. I spoke to their pre-owned Sales Manager and he replaced the battery for no charges. 4 months down the road the grilling noise was so evident that I need to go and consult with a private mechanic to identify the reasons. They clearly said the muffler is broken and so the noise is. I went back to the dealership since the problem was identified. The Pre owned Sales manager said he would definitely fix it for me. He asked me to bring the vehicle in so that they can inspect the vehicle. I brought it in. (Now) They identified the muffler is broken. They asked me to bring the car in the very next week to get it fixed. They kept my car with them for 2 days since they said the work is not done yet. When I went in to collect my car, they said they tried to weld it with no luck and they will now replace the exhaust for me for free. And asked me to bring the car back in a few days. I brought it back. Since they knew I was going out of town, they said my car will be secure with them for 2 weeks. I came back from my vacation, went back to them and collected my car (supposedly) fixed. The very next day I was driving to work and could hear the grilling from underneath. I thought I should wait for a few days before going back to them. The noise sustained and finally I was forced to ask them the details of the work they have done on it to which there were no responses for 2 weeks. I tried to get in touch with them through emails and phone calls with no luck. I went back again to a private mechanic to get it checked since I needed a clarification on it. They said the muffler has been welded back together. I have to force myself in to this dealer since they were unwilling to meet with me. And they took the car in back to their service. Imagine, this is the timeline of 7 months events since I bought this vehicle from them. CUSTOMER SERVICE starts after not before. When they sell their cars they will be with their polished smiles since they are trying to meet their sales targets. Customer service can only be measured by how respectfully they treated or followed up with their customers after the sales. Moreover, I personally believe every profession has its own ethics and values and so do car sales. Do not promise a customer about something you are ‘not’ going to do. I don’t think people working here are stupid to think that they can easily fool a customer. Or else you should at least has to have that courtesy to deal with that in a professional way rather than not responding back (hiding away) to the customer and the customer has to force themselves in. The way they dealt with this matter was very unprofessional and it affects the integrity of your brand name that is “Nissan”. And that is what you represent on a day to day basis. Disappointed!!! More

Red Rogue I just bought a Nissan Rogue, and I am very happy with it! Andy Miller is a personable, informative and hard working sales consultant. Every step of t I just bought a Nissan Rogue, and I am very happy with it! Andy Miller is a personable, informative and hard working sales consultant. Every step of the journey was enjoyable and I so appreciate Andy Miller's willingness to go above and beyond. Thank you Fish Creek Nissan!! More