Family Honda

Very poor service for a loyal customer. All they care about is how they can scam the customer and make money. At 50k they asked me to change my transmission oil and make a bill over $300. W All they care about is how they can scam the customer and make money. At 50k they asked me to change my transmission oil and make a bill over $300. When I had a issue with one of my devices in the car they want to charge for me even the car is under warranty. All fairly tales when you buy a new car and when time goes they treat you as crap. I will never go there again. More

Just got ripped off by the service department ! Went in with a working passenger side mirror, they broke it and I was told it wasn’t the mechanics fault the clips holding the mirror at the back just broke with a working passenger side mirror, they broke it and I was told it wasn’t the mechanics fault the clips holding the mirror at the back just broke in his hands. And by the way that’s $750.00 to fix now sir but u have to pay not us ! More

Very very unpleasant experience with these guys please stay away from these guys. They gonna rip you off and you gonna regret it later but they not gonna do anything to fix that and that’s the worst part stay away from these guys. They gonna rip you off and you gonna regret it later but they not gonna do anything to fix that and that’s the worst part More

The story of Viviana A, Mohamed N and my mistake.On a The story of Viviana A, Mohamed N and my mistake. On a late saturday afternoon, I booked an odyssey with a substantial discount and was very happy. The story of Viviana A, Mohamed N and my mistake. On a late saturday afternoon, I booked an odyssey with a substantial discount and was very happy. The very next day (sunday), I realized that after giving the discount, the sales person actually added all the other items, including freight, PDI, etc. - which I totally overlooked while signing the paper - 100% my mistake. Now, you may think that this is very normal - BUT the issue was that they were advertising the price on their website as an all inclusive price, except Sales Tax. I sent an email on sunday to the sales person and Viviana Arezia, explaining the detail. On monday morning, I called Viviana (Financial Services Manager) to discuss this and she first tried to convince me that I am wrong and then asked me to contact the salesman directly. I spoke with the salesman and he tried to convince me that I am wrong and even though the website says "frieght & PDI included", it is actually not included and therefore my quote is right. I pushed back on it as there is a legislation on false advertisement (per OMVIC) and I asked for the refund of my deposit. At this point, the salesman told me that he will talk to his manager and will get back to me. And this is the fun part - his manager, Mohamed N (Sales Manager), couldn't find a single minute from his super busy schedule to give me a call within the next 4 days. Oh, and the financial manager - Viviana, probably blocked my email address because all the emails I sent after the first one, was getting a rejection notice from her email address. ALSO, for all my emails, there were not even a single email response from the dealership - PROBABLY because they wanted to avoid any potential issues for them? Eventually on thursday late evening, I was very frustrated and told the sales person that I will take the vehicle at the price we agreed and finally took the delivery on monday. MORAL of the story: Be vigilant and extra careful while dealing with this dealership and make a note of their advertisement price and match it carefully with the quote they provide, before signing. ALTERNATIVELY, just go to a different dealership and you will be happier More

Hello, I am Jaskirt Singh and I bought a Honda Civic this week from the open road Brampton. This is a fantastic business that's been around for a while. They specialize in high quality, unusual and special week from the open road Brampton. This is a fantastic business that's been around for a while. They specialize in high quality, unusual and special imports. They have a reputation for outstanding quality, honesty, and integrity. I've enjoyed doing business here with Mr. Goldy. He is a nice person and experienced in making a good deal. He explained to me each and everything crystal clear and helped me to get my first car. Thanks a lot to Mr: Goldy to make the dream come true. More

Hi. I leased Honda CRV Sport from here and I love the drive, it's really awesome. All credit goes to the sales person, Mr. Gurpreet Singh. He helped me to find the right model according to my need. Furth drive, it's really awesome. All credit goes to the sales person, Mr. Gurpreet Singh. He helped me to find the right model according to my need. Furthermore he also helped me in selecting its colour and told me the pros and cons of every colour. Customer service was excellent. Now I am happy to own such an awesome vehicle and once again thanks to Mr Gurpreet Singh for his recommendation for Honda CRV Sport More

I went to this location for a service, waited an hour to get my vehicle serviced. And when they were done with it there was some sticky residue around the cup holders, and on the Start/Stop button which too get my vehicle serviced. And when they were done with it there was some sticky residue around the cup holders, and on the Start/Stop button which took me a while to remove. Very disappointed with the lack of care. I will absolutely not be recommending this place and will be bringing my business elsewhere. More

Bought new Honda Odyssey We were looking for a good family minivan and walked in the Family Honda dealership. The response was very good from the sales consultant Mr.Goldie. H We were looking for a good family minivan and walked in the Family Honda dealership. The response was very good from the sales consultant Mr.Goldie. He explained all the pros and cons of the minivan we want to buy, in addition, he also gave us a good deal on the price. I recommend the dealership to the future buyers of Honda and I appreciate the efforts of Mr. Goldie for an excellent service. More

The wife and I walked in looking to purchase a new car, it took about 30 min walking around before someone would ask us if we needed help. The sales guy was pretty nice and helpful, long story short we bou it took about 30 min walking around before someone would ask us if we needed help. The sales guy was pretty nice and helpful, long story short we bought the CRV so he says the car will be ready Monday now due to my wife’s hrs for work I said no rush because she don’t get home till 7:30 and the dealership closes at 8,oh that’s no problem at all he says. Well Monday comes and I’m getting phone call at 6 asking if we are in our way,it’s like dude I told you she will be home at 7:30 then we will come, he say well we close at 8 so that kinda pissed me off so when we got there as the sales guy is trying to rush me through things but the delivery specialist Karl Marasigan is just that a specialist, although it was closing tome he sat and took his tome going through the paper work and showing us all the functions on the car. We left there feeling good with the dealership we just purchased the car from. Not saying that the sales guy was bad because he was great just rushing things on the day of pick up and I don’t like that, but thank you Karl for taking your time and staying late to make sure my wife was good with all the functions of the car a class act right there. More

"Bought new car" - ALex and Parvena Customer service was nice and awesome. We entered the show room one evening and a guy named Goldie greeted us. He provided a great service and it w Customer service was nice and awesome. We entered the show room one evening and a guy named Goldie greeted us. He provided a great service and it was pleasure dealing with him. I enjoy driving my new CR-V. I'll recommend others to deal with Goldie!!!! More