Falls Chevrolet Cadillac Buick GMC

Corey Vasquez is the man you need to talk too! Very knowledgeable and friendly....no pressure and quick to respond to any questions/concerns. Would definitely recommend speaking to him if you are Very knowledgeable and friendly....no pressure and quick to respond to any questions/concerns. Would definitely recommend speaking to him if you are in the market for a new vehicle! Finance manager Alex Gratto was great as well- very honest and helpful with determining what we actually need. Overall great experience. More

As the saying goes, only giving 1 star because I cannot give zero. During negotiations the price kept going up, even with higher down payments. Crooked dealership that should cause GM corporate great emba give zero. During negotiations the price kept going up, even with higher down payments. Crooked dealership that should cause GM corporate great embarrassment. Not sure how they are able to operate when they clearly do not abide by OMVICs rules and regulations. I should have known better than to consider them after hearing so many nightmare stories. A disappointment on all levels. Do yourself a favour and buy or lease elsewhere More

The woman named Carrie who answers the phone is a racist person who made called us ni**ers , being a family of color it was very traumatizing for my young children, i so NOT recommend anyone go to this pl person who made called us ni**ers , being a family of color it was very traumatizing for my young children, i so NOT recommend anyone go to this place stay far away. More

Amazing customer service . Hands down the best dealership in Ontario . Ask for Corey he has knowledge like no other when it comes to vehicles . Hands down the best dealership in Ontario . Ask for Corey he has knowledge like no other when it comes to vehicles . More

A bunch of thieves sales representative Sabrina answers some questions to get the deal done so she can collect her commission but sold me a rusted truck which was brand new , newer sales representative nee some questions to get the deal done so she can collect her commission but sold me a rusted truck which was brand new , newer sales representative needs mentoring and training says one thing does one thing , discriminated me against my culture … tell them about problems with the truck she ignores messages , same thing with Dean sales manger someone what a bit more understanding they want to offer , $200 floor liners for rust on the $100 k truck , they ripped the yellow Commerical sticker on the truck I asked for a new sticker they said no SABRINA then DEAN the sales manger said he can get me one STAY AWAY FROM THIS DEALERSHIP there’s many others dealerships. More

Jeff Patterson is Honest, helpful and lovely to deal with. I can say I was treated respectfully and courteously. Jeff’s knowledge and expertise was very helpful during my experience in 2020 ( during t with. I can say I was treated respectfully and courteously. Jeff’s knowledge and expertise was very helpful during my experience in 2020 ( during the pandemic Jeff went above and beyond to be helpful and accommodating). Now in 2023 there is no one else I’d rather deal with.. highly recommend Jeff! More

Ask for Jeff Patterson, he is hands-down the best! His natural ability to actively listen to understand my vehicle needs was extraordinary, resulting in me driving away with the perfect vehicle. W His natural ability to actively listen to understand my vehicle needs was extraordinary, resulting in me driving away with the perfect vehicle. We had done significant research and met with other sales consultants prior to engaging with Jeff, but from the first 15 minutes speaking with him, we knew he would be the consultant we would work with, now and for future vehicles. He treated us like family, not a sale. The process was seamless, and he went above and beyond to get us the best price and accelerate the delivery date to accommodate our wishes. If you are looking to purchase the vehicle of your dreams – just ask for Jeff at Falls Chev. We can’t wait to do it all over again! More