Falls Chevrolet Cadillac Buick GMC

Jeff Patterson is Honest, helpful and lovely to deal with. I can say I was treated respectfully and courteously. Jeff’s knowledge and expertise was very helpful during my experience in 2020 ( during t with. I can say I was treated respectfully and courteously. Jeff’s knowledge and expertise was very helpful during my experience in 2020 ( during the pandemic Jeff went above and beyond to be helpful and accommodating). Now in 2023 there is no one else I’d rather deal with.. highly recommend Jeff! More

Ask for Jeff Patterson, he is hands-down the best! His natural ability to actively listen to understand my vehicle needs was extraordinary, resulting in me driving away with the perfect vehicle. W His natural ability to actively listen to understand my vehicle needs was extraordinary, resulting in me driving away with the perfect vehicle. We had done significant research and met with other sales consultants prior to engaging with Jeff, but from the first 15 minutes speaking with him, we knew he would be the consultant we would work with, now and for future vehicles. He treated us like family, not a sale. The process was seamless, and he went above and beyond to get us the best price and accelerate the delivery date to accommodate our wishes. If you are looking to purchase the vehicle of your dreams – just ask for Jeff at Falls Chev. We can’t wait to do it all over again! More

Great experience with Rick C in used cars. Purchased 2019 Chevy Spark. A smooth process without hassles. Would highly recommend this dealership Purchased 2019 Chevy Spark. A smooth process without hassles. Would highly recommend this dealership More

The sales person was great and very good with me trying to find the suv that I wanted great job to find the suv that I wanted great job More

Experience and getting vehicle was great. When I had issue no follow through and left abandoned despite communicating with owner, service, rep with no response . issue no follow through and left abandoned despite communicating with owner, service, rep with no response . More

Candace is awesome and very, courteous. And Candace makes sure that you are very satisfied and the job gets done. Thank you Candace..Enjoy 💙 Life. sure that you are very satisfied and the job gets done. Thank you Candace..Enjoy 💙 Life. More

I would like to thank service advisors Cadence, Nick & Jeff. They have always been very helpful and professional. I always look forward to seeing them. Jeff. They have always been very helpful and professional. I always look forward to seeing them. More

I bought a certified pre-owned car from this dealership and it was a wonderful experience. I worked with salesman Keith Rosettani. Very easy going person who gets the job done. He made sure everything wa and it was a wonderful experience. I worked with salesman Keith Rosettani. Very easy going person who gets the job done. He made sure everything was ready for me when I picked up the car. If you are thinking of buying a certified pre-owned used car, by it from this dealership, they really look after you. More

About a week ago I made a phone call to Falls Cadillac and asked the receptionist to transfer my call to a salesperson – any person. Little did I know that when Jeff Patterson came on the phone I would ha and asked the receptionist to transfer my call to a salesperson – any person. Little did I know that when Jeff Patterson came on the phone I would have one of the best experiences. These are strange covid times, yet through all the emails, Jeff managed to respond to my questions and concerns quickly and with just the right answers. I was extremely impressed with his professionalism and his attention to detail. I know for sure that there were times he returned my emails even on days when he was not in the office and he never seemed to be put out or gave me a sense he was intruded upon. We made the deal via email and when I met Jeff in person, my impression of his people skills was only enhanced. He was prepared with all the paperwork that needed to be signed and he took excellent care of my wife and myself the day we picked up the vehicle. Jeff should be the person who gives in-service to other salespersons on how to treat customers with dignity and respect. If the service staff at Falls Cadillac follow through and treat their clients the same way Jeff treated us, we should be well taken care of for the next little while. By now you can probable see that my wife and I are very happy customers and that is all thanks to Jeff Patterson. If you are looking to lease or purchase a vehicle, I would highly recommend Jeff. I know that you will be as impressed as we were. Thank you Jeff for a great experience. More

Absolute worst dealership and customer service I have ever encountered. Service department is something you would expect out of 3rd world country. Nick Parkin is going to cost this dealership minimum 10 ever encountered. Service department is something you would expect out of 3rd world country. Nick Parkin is going to cost this dealership minimum 10 customers just from how poorly he handled me as a customer. More