Excellence Chrysler Vaudreuil

Good communication called to give me the repairs needed in detail. With the prices. Thank you in detail. With the prices. Thank you More

J’ai fais affaire avec Cassandra pour l’achat du Gladiateur Mojave 2023, et j’ai été plus que satisfaite du service ! C’est une équipe formidable très attentive aux besoins du client! Ils sont à rec Gladiateur Mojave 2023, et j’ai été plus que satisfaite du service ! C’est une équipe formidable très attentive aux besoins du client! Ils sont à recommander très fortement! Cassandra est très qualifiée et à l’écoute, elle a su nous conseiller et bien nous orienter dans le choix du véhicule! Merci encore à toute l’équipe! More

Went to purchase a car they gave me a price for my trade in but that it wouldn’t be guaranteed when the car is ready because of market value. Then the sales person told me that if I wanted to guaranty then in but that it wouldn’t be guaranteed when the car is ready because of market value. Then the sales person told me that if I wanted to guaranty then price I would have the give my trade in right away, so I made araingements to have a car while I waited to have the new car. 3 days later they tell me they won’t give me the price that they offered for the trade in ( they knocked of 2k). They gave a fake price that they would of never given me so I purchase the car. Very shady dealings. More

Brought my van for check exhaust, a/c not working,told them i had a noise in back in the winter but now i dont hear it , so never mind about that, when. I picked up my van 271$ later, they said my front p them i had a noise in back in the winter but now i dont hear it , so never mind about that, when. I picked up my van 271$ later, they said my front pipe leaking around 1000$ to replace,a/c rear Evaporator leaking 1500$ never hooked up a/c machine and checked,checked and said my exhaust is hitting trailer hitch (purchased van there and they installed it) when to a friend garaged and they put a/c tracer die in system now we are in Septembre (3 months later ) air conditioner is still working fine, After this experience with Excellence Chrysler vaudreuil i will not go back or even buy a car from them again Very shady !!! Evan adams. More

While my truck was under guarantee with only one month left I lost Prestone, went to dealership where they charged me for a diagnostic and oil change of $450.oo and said the truck was fine, no problems... left I lost Prestone, went to dealership where they charged me for a diagnostic and oil change of $450.oo and said the truck was fine, no problems...now how can you lose Prestone with no problems I ask. After left than a few thousand kilometres losing Prestone again, went to my reputable mechanic who I have been doing business with for the past 20 years for a different problem and he said on Cold Start he could smell Preston and that there is a problem and advised me to go back to the Dealership. Well now the Dealership wants to charge me again for a diagnostic they had just done a few thousand kilometers ago, what can change - one under guarantee and the other not - I am sure they will find a problem now that I am not under guarantee. Friendly staff but useless mechanic department. Don't go there is you don't have to. I will not be thinking of purchasing any vehicle there again and I advise anyone to rethink also. More

Excellent customer service, had an issue, and co-owner contacted me the next day, and resolved the issue. To be honest, as far as i remember, this was the best cx experience i've received in a dealership. contacted me the next day, and resolved the issue. To be honest, as far as i remember, this was the best cx experience i've received in a dealership. Thank you Mr Dubé. More

Nous avons eu une expérience exceptionnelle lors de l’achat de notre nouveau véhicule la semaine dernière! En commençant par notre conseiller Daniel qui fut répondre à absolument toutes nos attentes, p l’achat de notre nouveau véhicule la semaine dernière! En commençant par notre conseiller Daniel qui fut répondre à absolument toutes nos attentes, professionnel, dévoué, transparent et d’une grande gentillesse. Eric l’un des 2 propriétaires dont nous avons fait affaire lors de la transaction s’est montré 100% accessible pour toute demande que se soit et très dévoué pour son entreprise👌 Merci également à Charles et Chris, qu’elle équipe extraordinaire💖 Je recommande ce concessionnaire 5 étoiles à tous et au plaisir de se revoir lors des entretiens 🙏🏻 Marilyne 😄 More

Lors de l’achat de notre Dodge Ram 1500, nous avons grandement apprécié le service de notre vendeur M. Daniel Dorval ainsi que celui des co-propriétaires, messieurs Charles Dubé et Éric Corso. Ils ont grandement apprécié le service de notre vendeur M. Daniel Dorval ainsi que celui des co-propriétaires, messieurs Charles Dubé et Éric Corso. Ils ont fait preuve d’écoute et de négociation ouverte afin de nous assurer le meilleur rapport qualité-prix.Merci! Claudette et Ronald Dumoulin More

Small country garage from the 70s that has never evolved . In 2019, The Tech Advisor had no compassion for customers and persisted in not using his xxxx email provided by Chrysler to communicate. Really with . In 2019, The Tech Advisor had no compassion for customers and persisted in not using his xxxx email provided by Chrysler to communicate. Really without geniuses, from the service department, to the owner Mr. Boudreau who is a "bum" with no education. There a few thing that I hate in life is the incompetent and the disrespectful people. More

Treated like royalty, like a celebrity, like family. Amazing, promises were made and when they could not be met, communication was thorough and apologies were flying furiously, honestly it was a bit emba Amazing, promises were made and when they could not be met, communication was thorough and apologies were flying furiously, honestly it was a bit embarassing. They cared for and respected my time, went way way out of their way to make me happy, even offered my deposit back plus! I felt like the after sales service was superior to how I was treated before the sale. Delivery date missed, no problem,, resolved through excellent communication and customer service through taking personal responsibility, and contrition. I asked many questions and never felt like I was a burden or that I was being pushy. Was to be delivered to my address and when i was told that was a difficulty, they did what they had to again to respect my extra time travelling. A few problems but they did it all right, no one is perfect after all. More