Erin Dodge Chrysler Jeep

Good Customer Service The name of our Sales person was Amen . She was very friendly and accommodating . We didn't plan to buy the same day of our visit and went just to vi The name of our Sales person was Amen . She was very friendly and accommodating . We didn't plan to buy the same day of our visit and went just to visit and brows our options.but we decided right away at the beginning there was a bit mi understanding but was resolved quickly.. More

Amazing Vania Rocha has been a great help to my husband and I, she was very patient with my husband and she helped us get exactly what we wanted, Erin Dodge w Vania Rocha has been a great help to my husband and I, she was very patient with my husband and she helped us get exactly what we wanted, Erin Dodge was so helpful and very pleasant too. Thank you Vania we love our truck More

EXCELLENT FRIENDLY SERVICE Had a 2013 Dodge Grand Caravan and went to trade up for a 2015. Walked into Erin Dodge (bought 2013 there) and instantly felt welcomed. Was greeted b Had a 2013 Dodge Grand Caravan and went to trade up for a 2015. Walked into Erin Dodge (bought 2013 there) and instantly felt welcomed. Was greeted by Doris Di Giulio and sat with her to discuss what we wanted and mentioned that we wanted to keep payments relatively the same. Her expertise and knowledge helped us make the right decision and walked out with a 2015 Dodge Grand Caravan. Up to the moment I picked up my new van, Doris made the transition effortless. Will definitely go back to speak with her next time looking for a new vehicle. Thanks Doris, and by the way, my wife loves the new van. Tina was also a pleasure to deal with... like speaking with an old friend. Denny More

Great Experience I bought a brand new Ram Promaster diesel which is an amazing truck way beyond my expectations. I am almost getting twice the fuel economy from this c I bought a brand new Ram Promaster diesel which is an amazing truck way beyond my expectations. I am almost getting twice the fuel economy from this cargo van. Doris was awesome, she was very patient and had alot of knowledge on the product I was buying. She gave me an amazing price and was very helpful with the order process. She always kept me up to date on the build process. I would definetly go back to buy my next car from her. More

Hurried delivery..new vehicle with no gas..please.Joke Appointment for my delivery was at 10am.The vehicle was not even washed until after 11am.Gas tank was almost empty.Salesperson said I had to tell them Appointment for my delivery was at 10am.The vehicle was not even washed until after 11am.Gas tank was almost empty.Salesperson said I had to tell them prior to top up the tank.Vehicle had 17kms when I bought yet had 59kms when I picked it up.Salesperson said another salesman allowed others to test drive it.Incredible.Worst delivery ever.Salesperson even had the nerve to ask if she could take a picture of me standing next to the car for wall of fame.Too funny! More

be warned!! Purchased a 2014 Grand cherokee last year. Had many PDI issues which we had to bring the truck back 3 times before it hit even 500 km. They did try to Purchased a 2014 Grand cherokee last year. Had many PDI issues which we had to bring the truck back 3 times before it hit even 500 km. They did try to compensate us for the hassle once I pressed the issue. Then they called me to say I owed them money for the deal I made with them for compensating me. To which I didnt give them a cent. I also have to take my work van there by defalt. Every time I go for service theres an issue. This time on Tuesday I booked an 8 am time to have 4 tires changed. I called at 11 am on Thursday to find out the status of the repair and was told they were still waiting on the tires to come in. QUESTION...why werent the tires ordered when I booked the service apt. Hmm that would make too much sense, which they seem to be without. Avoid this dealership the smaller the better, believe me! More

Service Department I purchased a JEEP TJ a few years back and the sales staff were great. Car had low KM and ran beautifully. I recently had an issue with my automatic t I purchased a JEEP TJ a few years back and the sales staff were great. Car had low KM and ran beautifully. I recently had an issue with my automatic transmission slipping and going into "Limp" mode. I personally do a lot of work on my cars and rarely take them to the dealership. After running the codes on the car I kept receiving a P0891 error code, which corresponds to the transmission relay OR TCM. I checked everything I could at home but just didn't have the time to check the wiring and test it all. I thought my car possibly needed a re-flash and Chrysler has this program locked up pretty tight so the dealership was my only option. I scheduled and appointment and brought the car in. I told the service representative the issues I was having and the codes it was throwing, updated them on what I checked and what needed to be looked at. The car sat there for pretty much an entire day until I received a call telling me they scanned the codes and what came up..... I TOLD them this before they even started working on the car. Long story short.The car sat in the shop for about week before they ordered a new TCM/PCM from MOPAR. I get my bill and realize they charged me A LOT of labor when I personally know it doesn't take that long to check what needed to be checked. Here is the kicker... I pick my car up and walk around to do a quick inspection and there is ROOFING TAR all over my bumper and spare tire. They swiftly cleaned it up and luckily for them it was only on a tire and a steel bumper. I will never take my car back here to be serviced for ANYTHING. BEWARE. More

Amazing Experience! This is my very first car ever purchased and I was a little anxious but from the moment I stepped in they made me feel comfortable and welcomed, Georg This is my very first car ever purchased and I was a little anxious but from the moment I stepped in they made me feel comfortable and welcomed, George Wang was very helpful and always listening to what I said, I never felt pressured in any way or never got rushed to buy just any car, he guided me more than just forced me to buy something, whenever I told him what I wanted he did it right away, he also was very patient, we spent a good 4 hours analyzing every possibility and test driving a few vehicles. I totally recommend Erin Dodge from a happy client. Carlos. More

Second to none I had contacted Doris on line as I have done before with many other Dealerships. She was very prompt in replying back to me. We continued to talk over I had contacted Doris on line as I have done before with many other Dealerships. She was very prompt in replying back to me. We continued to talk over email. Doris was professional and polite without pressuring me to buy a car. With that I had decided to meet with Doris. Meeting Doris was a pleasure to deal with, she carried herself just as I thought. She showed me how a salesperson should conduct themselves. I would recommend Doris to people who are looking for a new vehicle. I was very happy with my experience. Thanks again Doris More