Ericksen INFINITI

I bought an Infiniti qx 70 last august I dealt with a business manager named Courtney. When she couldn’t up sell on me on useless extras for the car that’s when she turned ignorant because she didn’t ma business manager named Courtney. When she couldn’t up sell on me on useless extras for the car that’s when she turned ignorant because she didn’t make her commission. She never answered my calls or responded to my multiple messages I left on her voicemail these people cared less about me because I payed cash so there weren’t making any extra money on top of the vehicle sale. I was very disappointed with how they treated me especially for a so called high end dealership and will never shop go auto again I don’t know if these people were racist against me but it sure showed by how they treated me. More

Quick and efficient service. Super knowledgeable staff, everyone worked with me to get repairs completed properly and in a cost effective manner. The team works hard to ensure that there is a strong level everyone worked with me to get repairs completed properly and in a cost effective manner. The team works hard to ensure that there is a strong level of trust. I won't go anywhere else. More

This is my first Infiniti vehicle (Q 50 Red Sport) and I absolutely love it. I have only been to the dealership a few times for some maintenance and warranty work over the last year and I have always been t absolutely love it. I have only been to the dealership a few times for some maintenance and warranty work over the last year and I have always been treated extremely well. Very satisfied with the level of professionalism and courtesy displayed by all employees. More

We just bought our first Infiniti and we couldn't be happier. The team at Ericksen made our shopping / buying experience very satisfying and painless. happier. The team at Ericksen made our shopping / buying experience very satisfying and painless. More

I have had my Infiniti serviced for 15 years and the service has been outstanding. The entire service department has been very efficient, honest and helpful. Jordon as manager, Peter, Kiri and Sothy ar service has been outstanding. The entire service department has been very efficient, honest and helpful. Jordon as manager, Peter, Kiri and Sothy are simply the best at what they do and are very much appreciated. Thank you for looking after my needs and my Infiniti! More

I have been going to Erickson Infiniti on the west end for 15+ years. The small town personal service extended by their service Dept (Kiri) and the service techs is second none! I have always been treat for 15+ years. The small town personal service extended by their service Dept (Kiri) and the service techs is second none! I have always been treated as a valuable customer after all of these years ! That says a lot to their service commitment! My next vehicle will definitely be an Infiniti because of the fabulous service! Furthermore, my FX45 is still a beauty! Plan to make it to 300k! More

Alex and Jordan Richard were so good helping me with my new QX80. They have really good service and make you feel special. They even gave me an Infiniti winter jacket for free to keep warm! Thank you Alex new QX80. They have really good service and make you feel special. They even gave me an Infiniti winter jacket for free to keep warm! Thank you Alex and Jordan More

Outstanding customer service. I most appreciated that the manager Jordan was very upfront and honest. Robert was also ok. Will definitely be back. Thanks again. manager Jordan was very upfront and honest. Robert was also ok. Will definitely be back. Thanks again. More

Had my QX 80 in for general service 0ct.6/2020 & as usual, my service advisor, Sothy Yean was very efficient in handling my requests & my vehicle was even washed given the volume dealership faced that usual, my service advisor, Sothy Yean was very efficient in handling my requests & my vehicle was even washed given the volume dealership faced that day. Paul Cardinal. More

Not really impressed with them. PROS: vehicles were well priced. CONS: 1- they tell you NO HIDDEN FEES but, there is a $906 pre-owned vehicle charge (there is basically no explanation for it) 2- I was most priced. CONS: 1- they tell you NO HIDDEN FEES but, there is a $906 pre-owned vehicle charge (there is basically no explanation for it) 2- I was most definitely not impressed with the sale’s guy “Eddie” in my opinion; he didn’t do a good job, and seemed absolutely not interested in our purchase (even tho we bought 2 vehicles at once) we pretty much sold the vehicles to ourselves (maybe because I was not buying INFINITI), but commission is commission and he got his cut out of my purchase. 3- finance guy was extremely pushy with warranties (If I say NO once, there is no point for you to go and get the next finance guy to explain the same thing to me AGAIN!! I understood the first time, and I don’t need a business degree WHICH I DO HAVE to understand how numbers work). 4- for the 2 vehicles we purchased, they only gave us 1 Key each (NOT CONVENIENT). Would I go back? NO, you can find deals/better costume service elsewhere. More