Endras BMW MINI Durham

I went to MINI Durham in order to purchase a 2013 MINI Knightsbridge. I had spoken with Michelle Healy a few times over the phone prior to going to the dealership. Michelle was both extremely friendly a Knightsbridge. I had spoken with Michelle Healy a few times over the phone prior to going to the dealership. Michelle was both extremely friendly and knowledgeable over the phone so I felt confident in her abilities when I went in to test drive the MINI. I had a really great experience at MINI Durham and Michelle worked within my budget to make sure I was nothing spending outside of my means. This process was enjoyable and easy which is not what I had been expecting due to prior experiences. I will definitly be going back to this dealership in the future for any need that may arise. More

My evaluation of Mini Durham and Michelle Healy are as follows: Service "Beyond" Outstanding! Michelle spent a great deal of time helping me determine the most appropriate Mini for my needs and budget. follows: Service "Beyond" Outstanding! Michelle spent a great deal of time helping me determine the most appropriate Mini for my needs and budget. Her knowledge and expertise provided a clear understanding of the Vehicles capabilities. Michelle was very helpful when it came time to configure the car and select my options. She kept in touch with me while I was waiting for the arrival of my new car. Upon arrival I was provided with a thorough understanding of the controls plus a recap of the car's features. Natasha Korkor was wonderful to work with when it came time to discuss financing! Today I had my first experience with Mini Service responding to a recall notice. Staff (Rob) was great, I was able to make use of the free WiFi and get my work done while waiting. My car was finished before the time quoted. My entire experience with this dealership and particularily Michelle Healy has been absolutely fabulous. The service has been exemplary! Thank you very much! Wanda V. Assinck More

Jason was honest, friendly, knowledge able and a pleasure to work with. Overall, this purchase was a great experience ans I would definitely no business with Mini Durham again. to work with. Overall, this purchase was a great experience ans I would definitely no business with Mini Durham again. More

I just picked up my third mini cooper and I couldn't be happier with the incredible customer service I received from Endras Bmw Mini. I dealt with Roy Milley and Natasha. I was in a very stressful situat happier with the incredible customer service I received from Endras Bmw Mini. I dealt with Roy Milley and Natasha. I was in a very stressful situation as I had an un-expected move in the middle of my lease and had gone over my km's by quite a bit due to my commute to work. I was so upset because I didn't know what I was going to do. I thought my only option was to buy out my 2009 mini. I met with Roy who was so helpful and understanding. I left the dealership feeling a little better about financing my 2009 mini. Later that day Roy phoned me at home and said that he and Natasha had been able to work something out for me. I went back the next day and both Roy and Natasha met with me and told me they could get me into a brand new 2013 mini for a lower payment than financing my current car. I couldn't believe it. I am so thankful to both Roy and Natasha for the amazing customer service they provided to me. I will always be a mini driver and I would never even consider buying a vehicle anywhere other than Endras BMW MINI thanks to Roy and Natasha!! sincerely, Clare Tickle More

I was in the market for a new car since I wanted to replace my 2007 Mini Cooper. I had the pleasure of dealing with Michelle Healy who was very helpful in every aspect. She is extremely knowledgeable, replace my 2007 Mini Cooper. I had the pleasure of dealing with Michelle Healy who was very helpful in every aspect. She is extremely knowledgeable, approachable, and friendly. She answered all my questions and promptly followed up with me to finalize the purcahse of my new 2012 Mini Countryman. I would definitely deal with Michelle in the future. Overall, I am very pleased with my Mini purchase experience at Endras BMW. More

I just bought a 2013 M6. I love the car, and I was really happy with the sales service as well. Although it is not their fault, my car was held up for quite a while due to a recall, which was disappointing. happy with the sales service as well. Although it is not their fault, my car was held up for quite a while due to a recall, which was disappointing. But I finally got my car and they are offering great after sales service as well. More