Endras BMW MINI Durham
Ajax, ON
Filter Reviews by Keyword
By Type
779 Reviews of Endras BMW MINI Durham
The sales person (Kevin Ghazi) was excellent and comprehensively answered all our questions. During the signing of the documents, queries were raised about the exact terms of certain clauses in the comprehensively answered all our questions. During the signing of the documents, queries were raised about the exact terms of certain clauses in the financing contract. This difficulty was handled extremely well by both Kevin and Allen Lee and the contract was signed one day later. On hand over of the vehicle, Kevin provided a first class explanation of the various features of the vehicle purchased (X3) and I found the whole experience very satisfactory. More
I stopped by with an expired taillight assembly on my 09 328 and no appointment. Spoke with service advisor Tyrone and he was very pleasant and professional and within an hour problem was fixed and with the 328 and no appointment. Spoke with service advisor Tyrone and he was very pleasant and professional and within an hour problem was fixed and with the car wash it never looked better. I didn't buy my car at Endras but would definitely go back for service. Dean More
Endras BMW was very firendly and helpful. upon arrival, we let them know our choice of vehicle. As we entered the lot, we explained it would be nice to test drive the automatic and the manual transmission we let them know our choice of vehicle. As we entered the lot, we explained it would be nice to test drive the automatic and the manual transmission on the very same model. It was no problem at all. A few days later, I contacted Rob Leccese to proceed with the purchase. We mostly communicated over phone and email and were able to come to a very painless agreement on the price. Rob was great, personable, professional, thorough and dedicated. I went in a couple of days later, placed a down payment and then worked with Shannon Groves for the finalization of the sale and to go over any add on services. Though I was mildly disappointed that the 5 year appearance package including wheels, tires, window, key fob and dent/scratch repairs quoted on the initial day had been discontinued a mere few days after the quote, I was still pleased with the 4 year plan under the new contract. Shannon was very sympathetic and helpful in finding resolution to this minor setback. We also had problems getting my veteran plates in time for the delivery date however everything came together within a couple of hours of delivery and I ended up being very pleased with everything from end to end. I look forward to my next visit and to see the friendly and professional staff at Endras BMW. More
Kevin was able to get me what I was looking for and the process of the deal was well managed. I was a lead which Kevin turned into a happy shopper. process of the deal was well managed. I was a lead which Kevin turned into a happy shopper. More
Had a great experience at Endras. Luke was very helpful and provided a great deal of knowledge regarding BMW products. He listened to our needs and found a good fit for our family. He was also very up fron and provided a great deal of knowledge regarding BMW products. He listened to our needs and found a good fit for our family. He was also very up front and honest with the sale process and overall a pleasure to deal with. He and the management team did a great job helping us find an affordable way to trade in our current vehicle and upgrade to the X1. Overall, we are very happy and will look to Endras in our future car purchases. More
This is the second BMW that I have purchased from Endras BMW and the sales staff and service continues to be excellent. Ron , Dave and Michelle were very friendly and helpful at answering my questions and BMW and the sales staff and service continues to be excellent. Ron , Dave and Michelle were very friendly and helpful at answering my questions and alleviating any concerns I had. They are knowlegible about their products and enjoy working in their environment. This was apparent by the way they meet and greet you and chat to make you feel at home and comfortable. The price was fair to both sides. I highly recommend this dealership and am looking forward to buying a Mini for my wife. Dave. More
Just a quick thank you to Kevin G for his outstanding service and most of all patience! I recently purchased my second vehicle from Endras and I can honestly say that the entire team is freindly and ext service and most of all patience! I recently purchased my second vehicle from Endras and I can honestly say that the entire team is freindly and extremly accommodating. Thank you guys for everything! Tracy Henry More
Luke is very professional, friendly and helpful. He is definetly an asset to Endras BMW as he made my experience enjoyable and informed me of everything I needed to know. definetly an asset to Endras BMW as he made my experience enjoyable and informed me of everything I needed to know. More
Kevin has very helpful and found me exactly what I wanted immediately. He did not shy away from the challenge I presented. He was honest, to the point, and was available when I needed - whether or not he was immediately. He did not shy away from the challenge I presented. He was honest, to the point, and was available when I needed - whether or not he was on shift. Thanks for the special efforts! More
Kevin Ghazi was an excellent and helpful salesperson. This was the 4th purchase I made from him in the 8 months. Very experienced and courteous. Always available when I needed help and he's extremely res This was the 4th purchase I made from him in the 8 months. Very experienced and courteous. Always available when I needed help and he's extremely resourceful. He's is very honest and would not hesitate to tell you if a deal is not attractive. He has been very patient with me and trust me I am a very difficult person who's very particular. just ask him and he'll tell you. Kevin is very relaxed and he has never pushed me to make a purchase. This is something that I really appreciate. Kevin has a very good knowledge of BMW cars and is very familiar with BMW financial side of things. I highly recommend Kevin to anyone that's looking for a good priced/conditioned BMW. More