Endras BMW MINI Durham
Ajax, ON
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775 Reviews of Endras BMW MINI Durham
I really appreciate Roy Milley service. He knew exactly what I wanted and he always gave his honest opinion. Roy always answered my questions thoroughly whether I visited him in person, email or phone. I a what I wanted and he always gave his honest opinion. Roy always answered my questions thoroughly whether I visited him in person, email or phone. I am a very indecisive person and changed my mind many times about the car, colour etc. but Roy was always patient and this was the most important for me. I completely had full trust with Roy and I knew he wanted me to be happy and completely satisfied with my new purchase. Overall, it was the most positive and trusting service I've ever had in a long time. More
I had very good customer service from the moment I called in to make an appointment to view the new X5's to the last signing of the contract. Luke was very attentive and helpful, making sure I had all the in in to make an appointment to view the new X5's to the last signing of the contract. Luke was very attentive and helpful, making sure I had all the information I needed and followed up with phone calls to make sure I was satisfied with my purchase. He went out of his way to ensure the experience was positive and convenient for me as I live at a distance. I also decided to have a stone guard applied on Luke's recommendation and my service was prompt and efficient. Everyone has been helpful and friendly. I feel I have purchased an amazing vehicle (my second X5) at an appropriate price. The financing rate and compromises made through the dealership made this purchase feasible and timely for me. I particularly appreciated Luke's assurance that my purchase was the beginning of a relationship with your dealership not the end. More
Luke is a great ambassador for BMW. I sent my wife to Endras last month just to to get a new set of tires on my old Beemer and he saved us a lot of money by explaining the advantages of ending my lease p Endras last month just to to get a new set of tires on my old Beemer and he saved us a lot of money by explaining the advantages of ending my lease prematurely and getting into a new vehicle. Although, initially, I had absolutely no interest in doing the deal last month, I found him extremely pleasant, personable and very well informed. He really went to bat for me as well in minimizing what I had to pay by way of charges on the old vehicle. I'm just thrilled with my new 320 X Drive not only because it's such a great car but also because I really got it at the best price and the right time. Thanks again! More
I, initially, went in to Mini just to browse because I've always liked the Minis and I wanted to do some research and see if it was viable for me. I initially didn't think it was the right time to get a I've always liked the Minis and I wanted to do some research and see if it was viable for me. I initially didn't think it was the right time to get a Mini but little did I know that I would meet Jason, who basically bent over backwards so that I could have my first Mini. Jason was friendly, professional and very knowledgeable. I would recommend him to all my family and friends. Jason continues to keep contact even after the deal was made and he continues to be very accessible and open for any questions or concerns that I have had. What a great guy and what a great dealership! More
The sales representative listened to what I needed and directed me to the best options. The sales manager and technical staff assisted me with enthusiasm. All transactions were timely and accurate. No run directed me to the best options. The sales manager and technical staff assisted me with enthusiasm. All transactions were timely and accurate. No run around. Chester White IBM Senior Delivery Project Executive More
Excellent service. Ron was very welcoming, straight forward and friendly. No pressure sales, just a good description of the assets of the car. Everyone in the building that we spoke to was friendly and forward and friendly. No pressure sales, just a good description of the assets of the car. Everyone in the building that we spoke to was friendly and courteous. I will definitely recommend this dealership, and Ron specifically. Car was presented in tip top shape when we picked it up. More
I had an extremely happy experience purchasing my second X5 Endras BMW. Rob Lecesse & Luke Pellow was extremely helpful, informative and pleasant throughout my entire buying process. Everyone at Endras is v X5 Endras BMW. Rob Lecesse & Luke Pellow was extremely helpful, informative and pleasant throughout my entire buying process. Everyone at Endras is very friendly and inviting, it’s a very warm dealership and the kind of place you stop by @ Endras BMW, Rob Lecesse & Luke Pellow was very firendly and helpful. Ravi More
I've never had a negative experience with any BMW dealership, but the time I've had with Endras has been particularly stellar. Honest, straightforward communication with a true desire for proper cus dealership, but the time I've had with Endras has been particularly stellar. Honest, straightforward communication with a true desire for proper customer service is what I've gotten with Luke and the team at Endras. Very refreshing - thank you. More
The overall experience of buying this BMW car had to do with the seller. kevin is an excellent sales man and friendly. He ensures client is happy. with the seller. kevin is an excellent sales man and friendly. He ensures client is happy. More