Endras BMW MINI Durham

Preowned car we cane to see one preowned bmw at this location. Sale rep Rida took care of us, showed us the vehicle, explained all. Her approach was very friendl we cane to see one preowned bmw at this location. Sale rep Rida took care of us, showed us the vehicle, explained all. Her approach was very friendly, professional and no pushy. We did purchase this car and was ready even sooner as we asked. Thank you Rida for your excellent customer service. We really enjoy our car ;) Andy Oakville More

THIS DEALERSHIP SUCKS!!! DO NOT GO THERE!!!! This dealership will charge you for services not needed and made it sound like you do need it. They will replace new parts that were done some place e This dealership will charge you for services not needed and made it sound like you do need it. They will replace new parts that were done some place else, for their own and charge you for it. Even though those parts weren't needed to be replaced. The will purposely sabotage your car just so you come back and spend more money. THEY ARE CON ARTISTS that will try to milk you for everything you got. STAY AWAY FROM THEM!!!! More

Amazing first buying BMW experience Ever since we entered Endras BMW we felt comfortable by the superb customer service provided to us. At no point we felt pressure to buy anything, but Ever since we entered Endras BMW we felt comfortable by the superb customer service provided to us. At no point we felt pressure to buy anything, but rather we encountered knowledgeable staff that were ready to answer all of our questions. Rida made our purchase such an amazing experience, thanks for answering all our questions and for maintaining a constant communication throughout the process. Your patience and constant smile truly defines what good customer service is all about. Thank you Perry for your exceptional service the day we picked up our car, you both made us feel like we are part of the BMW family More

Pleasantly surprised This was my first time buying a BMW and it will not be my last. Beautiful, powerful vehicles is what people usually speak of, however, it was the inte This was my first time buying a BMW and it will not be my last. Beautiful, powerful vehicles is what people usually speak of, however, it was the interaction I had with the staff that sold me on this vehicle. Thank you Rida for not making this purchase simply a transaction, but an experience. Your candor and patience dealing with me speaks volumes of how the quality of employees is paramount at Endras BMW. Thank you BMW for putting seasoned, personable person's upfront to represent your company as that is what sealed the deal. More

Extremely professional & friendly Rida Haider is extremely knowledgeable and very helpful. She took a lot of effort and interest in explaining the various models of vehicles that we ch Rida Haider is extremely knowledgeable and very helpful. She took a lot of effort and interest in explaining the various models of vehicles that we checked. She has excellent interpersonal and customer service skills and we were extremely pleased with her service. I would certainly recommend Rida to any prospective buyers. Thank you so much Rida for your excellent service. More

Just excellent Rida was very friendly and straightforward. We did not counter with any problem, it was fantastic. For sure I would recommend this dealer and Rida. Th Rida was very friendly and straightforward. We did not counter with any problem, it was fantastic. For sure I would recommend this dealer and Rida. Thank you! More

Love to give you a run around Got a email from the dealership saying I had a service due. Called and said this and was booked for said service. Drive over an hour to get to the dea Got a email from the dealership saying I had a service due. Called and said this and was booked for said service. Drive over an hour to get to the dealership only to find out that I wasn't due? The man helping us was rude, didnt apologize, even after all the email correspondence was provided. And apparently the service I was booked for doesn't even exist? Maybe they should be training their employees better on customer service. I will never be going back to this dealership. Such a joke. Can't wait to get rid of my vehicle from Endras More

Very Caring & Professional Service-BMW328i Rida Haider was the staff who assisted us the first time we visited BMW Endras.From the get-go she was in full assistance and easy to talked with. Pri Rida Haider was the staff who assisted us the first time we visited BMW Endras.From the get-go she was in full assistance and easy to talked with. Primarily,our visit was just to checked all the available pre-owned vehicles for our evaluation not the intent of leasing/buying immediately.But due to Rida's right guidance we were proded not to delay owning a BMW and the rest is history. We also commend Rebecca for a job well done. I simply recommend to prospective buyers in looking for Rida & Rebecca for assistance at Endras BMW. More

Great BMW buying experience The staff that assisted us was Rida Haider. She had excellent interpersonal and professional skills. She was very helpful in letting us walk through t The staff that assisted us was Rida Haider. She had excellent interpersonal and professional skills. She was very helpful in letting us walk through the buying experience. She provided us with the right guidance throughout running through the details of the car, the terms and conditions of buying the car, etc. However the person (Rebecca) who was deployed to provide assistance on walking us through the functions of the car wasn't friendly enough. It was difficult for her to communicate through the questions we asked due an attitude she had through out the session. She barely spent 15-20 mins of the 1.5Hrs allotted time session. The lack in her communication was compensated by Rida's friendly gesture and patience with us. More

Excellent first buying experience at Endras! We heard about Rida from other great reviews and also heard about Endras being a top dealer so we went there to buy our new 430 after being disappoint We heard about Rida from other great reviews and also heard about Endras being a top dealer so we went there to buy our new 430 after being disappointed at a couple other dealers. Rida and the Endras team did not disappoint! Very nice dealership, very professional, clearly very focused on the customer experience and it really was a great experience from start to finish with Rida, Shannon and the team at Endras!! We'll definitely return for future purchases! More