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Elite BMW
Ottawa, ON
198 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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198 Reviews of Elite BMW
February 14, 2024
Elite BMW is accountable, professional and fair. They provided a transparent overview of what the process would be and delivered on their promise; their promise that I would not be disappointed! They provided a transparent overview of what the process would be and delivered on their promise; their promise that I would not be disappointed! More
by gregory
Employees Worked With
Alexis
January 18, 2024
Very professional, effective and they have an excellent knowledge about the product, dealing with honest and professional sales and management was very good .very helpful and they are not pushy, excellent knowledge about the product, dealing with honest and professional sales and management was very good .very helpful and they are not pushy, excellent experience especially with Mr. Tarek El-Kobrossi Did his best to make it happen. More
by IHAB Chabayta
Employees Worked With
Tarek El-Kobrossi and Dillon Seguin
December 09, 2023
Good service and poor communication with emails or messages left. Receptionist woman told me over telephone, the problem she said, they are short staff.. Like, 3 emails 2 phone calls, Never replied b messages left. Receptionist woman told me over telephone, the problem she said, they are short staff.. Like, 3 emails 2 phone calls, Never replied back? More
by Gerardcharron
Employees Worked With
Joe Soubliere
November 13, 2023
been there 3 times for repairs, each single time was disapointed of the service. last time it was for tire changes, it took them 7 hours to perform. i lost an entire evening there. and on top of this, e disapointed of the service. last time it was for tire changes, it took them 7 hours to perform. i lost an entire evening there. and on top of this, employee (sales man) is vaping inside the premise (garage). it is against the law. i have been told also that other upper management are vaping inside the garage. not the garage where employee do the repairs, the garage when client drop of their vehicule. this does not shine a good light on the branch. More
by Francois Desfosses
Employees Worked With
leen
November 07, 2023
Customer service is absolutely great, They are a group of dedicated individuals. They are customer friendly trying to deliver best service. They are polite, courtious, knowledgeable. Customer are welcome dedicated individuals. They are customer friendly trying to deliver best service. They are polite, courtious, knowledgeable. Customer are welcomed and treated with respect and professionalism. Nice employees and great service. More
by Tessiebrooks
Employees Worked With
Abraham Raymond Roger Terrick
November 02, 2023
Staff are very friendly and knowledgeable. They go out of their way to assist you and to answer any questions you may have. If they don’t know answer they will find one for you. The premises a They go out of their way to assist you and to answer any questions you may have. If they don’t know answer they will find one for you. The premises are exceptionally kept and you feel good being there. Waiting areas are comfortable. More
by waynerumig2016
Employees Worked With
Joe
