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Elgin Chrysler Jeep Dodge Ram
St. Thomas, ON
958 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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958 Reviews of Elgin Chrysler Jeep Dodge Ram
September 01, 2017
Officially got RAM'd Excellent service, needed a vehicle asap as I was from out of town and they came through for me! Would buy my next vehicle here. Dan Dennis you're the Excellent service, needed a vehicle asap as I was from out of town and they came through for me! Would buy my next vehicle here. Dan Dennis you're the man! More
by Wardy269
Employees Worked With
Dan Denniss
August 30, 2017
Lack of communication and customer service Unfortunately the overall buying experience was lacking on several fronts. Dave was courteous during the buying process which was brief as I knew what Unfortunately the overall buying experience was lacking on several fronts. Dave was courteous during the buying process which was brief as I knew what vehicle we were getting. I had to call in to check on dates to pick up as Dave never communicated after the deal was done unless I initiated contact. Chad was generally rude and very hurried during the finance process. We discovered someone at the dealership had backdated the paperwork and 3 payments in one week were deducted from the bank account. Chad Telfer basically refused to explain this or look into it and brushed it off as don't worry it's paying down faster. I had to call repeatedly to get an answer. I still have not received all the paperwork from this transaction that I have requested such as the non backdated purchase agreement and corrosion protection info. In addition, they were promising a gift for purchases made during a certain period and that never materialized, either. That may have been forgotten, which I understand but the whole experience was and remains unpleasant, to say the least. Thankfully the van is great! More
by Herbert Hildebrandt
Employees Worked With
Dave Pettit, Chad Telfer
August 30, 2017
They helped me get my dream car! Being a young woman shopping for a fairly expensive car other dealerships didn't really take me seriously. When I went to Elgin Chrysler and met Kurti Being a young woman shopping for a fairly expensive car other dealerships didn't really take me seriously. When I went to Elgin Chrysler and met Kurtis Rule, he helped me find the Jeep Wrangler of my dreams without any prejudice! He was professional, kind and very knowledgable about Jeeps. The other staff helped me through the financing process and made the transaction smooth and worry free! More
by Allison
Employees Worked With
Kurtis Rule, Eric Lennox
August 30, 2017
Excellent service! Jason and Anthony helped us get the car we wanted. They helped us with every step along the way. We look forward to getting our second car in a coup Jason and Anthony helped us get the car we wanted. They helped us with every step along the way. We look forward to getting our second car in a couple weeks for Charlotte when she's back to work. Thanks again guys you are the best! More
by Dpehlke
Employees Worked With
Jason DaSilva, Anthony Turko
August 30, 2017
Great dealership Jeff answered the email Isent went to see car very good at explaining the deal . The car very nice setup pickup time everything was ready . Very goo Jeff answered the email Isent went to see car very good at explaining the deal . The car very nice setup pickup time everything was ready . Very good people to deal with I would go back again Bill G More
by finn
Employees Worked With
Jeff Lauzon
August 29, 2017
Great staff, selection and service! :) I've dealt with a couple other dealerships in the past but once i found Elgin Chrysler, I won't go anywhere else! They have a great selection of vechi I've dealt with a couple other dealerships in the past but once i found Elgin Chrysler, I won't go anywhere else! They have a great selection of vechicles right on their lot, and if they don't have it, they will find what you're looking for and within you're budget. As for staff? I can't say enough about them! They are super helpful and very patient! We dealt specifically with Paul McClenaghan and along with answering every single question we had, he is very down to earth and easy to deal with (not pushy at all). He is also pro-active with deals/ specials and adds the extra touch of checking in periodically to make sure everything is running smoothly and that you're still in love with your new wheels! :) This is our 3rd vechicle through Elgin Chrysler and can honestly say that even the maintenance and service departments don't dissappoint. Their staff usually can get you in quickly, turn around is great, and I've always been pleased with the work done. Would definitely (and have) recomend them to everybody! Thanks again Elgin Chrysler! More
by Cindy K.
Employees Worked With
Paul McClenaghan
August 28, 2017
Exceptional service and fantastic experience! My husband and I recently purchased a 2017 Dodge Ram Express at Elgin Chrysler and as always, our service and experience were amazing! This is our thi My husband and I recently purchased a 2017 Dodge Ram Express at Elgin Chrysler and as always, our service and experience were amazing! This is our third purchase in 4 years (we still own all 3 vehicles) and we wouldn't consider going anywhere else! Kurt has supported us in our last 2 purchases and is so wonderful to deal with- he's knowledgable, friendly, and incredibly patient! Scott, the service manager, makes every service stress-free as we know we can trust his guidance and that of his crew. We would highly recommend visiting Elgin Chrysler for your next purchase or inquiry!! More
by Sharon
Employees Worked With
Kurtis Rule, Scott Cushman, Chad Telfer
August 26, 2017
Easy to deal with I dealt with Jason and found him very accommodating and helpful. As I'm located 1-1/2 hr away from the dealership. Jason was very helpful via emails t I dealt with Jason and found him very accommodating and helpful. As I'm located 1-1/2 hr away from the dealership. Jason was very helpful via emails to make the deal all come together. Jeep was ready when they said it would be. All expectations were met. Thanks guys More
by joe
Employees Worked With
Jason DaSilva
August 26, 2017
Excellent more then helpful and great communication Our service at Elgin Chrysler was excellent we were recommended to come and get out next vehicle here from friends and we wouldn't deal with anyone e Our service at Elgin Chrysler was excellent we were recommended to come and get out next vehicle here from friends and we wouldn't deal with anyone else they were polite and very helpful. They gave us great info and The best deals possible highly recommend to anyone looking for a great and reliable vehicle More
by Peck, Tyler04
Employees Worked With
Dan Dale, Jason DaSilva, Chad Telfer
August 25, 2017
Absolutely Amazing Customer Service Jason DaSilva and the rest of the crew at Elgin Chrysler treated both my boyfriend and I so well. They went above and beyond to get us exactly what we Jason DaSilva and the rest of the crew at Elgin Chrysler treated both my boyfriend and I so well. They went above and beyond to get us exactly what we wanted and what other dealers said they couldn't do. Again thank you so so much! More
by cclark1402
Employees Worked With
Jason DaSilva, Chad Telfer
