Ed Learn Ford Lincoln
St Catharines, ON
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369 Reviews of Ed Learn Ford Lincoln
Friendly and accommodating This service center was able to diagnose and repair the problem with my liftgate in a timely and effective manner. Friendly shuttle service. Staff was This service center was able to diagnose and repair the problem with my liftgate in a timely and effective manner. Friendly shuttle service. Staff was professional and friendly. More
Keep up the good Work!!!! Help me out last minute while I waited. Very busy dealer and there a reason for that. They are by far one of the nicest dealers I've been too. Thank y Help me out last minute while I waited. Very busy dealer and there a reason for that. They are by far one of the nicest dealers I've been too. Thank you Ed Learn Ford More
Great service The service is great . I deal with Ryan Lane. he is very out going . I work fulltime and all I do is drop my truck off and its finished at the end of The service is great . I deal with Ryan Lane. he is very out going . I work fulltime and all I do is drop my truck off and its finished at the end of the day . So thank you Ryan !! The dealer ship has been very good to me from the first day I got my new truck . More
Professional - Expert / Knowledgeable - Customer Service Quality service from knowledgeable and friendly staff. Customer service, from calls to update on progress of service to vehicle, to support for loaner Quality service from knowledgeable and friendly staff. Customer service, from calls to update on progress of service to vehicle, to support for loaner vehicle to confidence of service on vehicle by qualified technicians makes for an excellent overall experience at Ed Learn Ford / Lincoln More
Not happy and want people to know service is junk like Jake he could not be more rude with me the guy has no clue what customer service is. its to help a customer not give the customer service is junk like Jake he could not be more rude with me the guy has no clue what customer service is. its to help a customer not give the customer attitude. Not sure how he is still working there i had to go out of my way for my service. out of tow and way happier elsewhere. i will not stop giving one starts to ed learn ford as my service was junk gave then a lot of money and regret every little bit of money i gave them. Dan the sales man had no clue what to do had to deal with hes manager. Was all a big joke for them. More
great friendly service Went above and beyond to find the part required for my car from another dealership and provided me with a rental while my car was serviced! Ryan Luke Went above and beyond to find the part required for my car from another dealership and provided me with a rental while my car was serviced! Ryan Luke was also very friendly and my car was ready before i was originally told it would be. When i picked up my car it had been cleaned and was inside and warm ready for pickup. (It was bitterly cold out). GREAT SERVICE! More
Very happy Fast nice shuttle service and very friendly. I'll be back if I any issues with my truck and I'm going to send my daughter there for her warranty servi Fast nice shuttle service and very friendly. I'll be back if I any issues with my truck and I'm going to send my daughter there for her warranty service More
First purchase with Ford I dealt with Jim last week to buy a new Escape. He was very knowledgeable about the vehicle and able to answer all of my many questions. Great guy tha I dealt with Jim last week to buy a new Escape. He was very knowledgeable about the vehicle and able to answer all of my many questions. Great guy that knows his stuff! More
Finally, the right dealership. Al Robertson in sales spent hours looking for the right Mustang for me back in August 2017 and to this day I would've have rather had anyone else help Al Robertson in sales spent hours looking for the right Mustang for me back in August 2017 and to this day I would've have rather had anyone else help me with that purchase. He was professional, dedicated and personal beyond any experience I've had with a salesman ever. Ed learn Ford has been an awesome experience and the best of all Fords ive visited. Their service department has looked after me and my concerns since day 1 of choosing ford and I look forward to continuing business with them in the years to come. 5 stars, hands down. - Evan N More
Oil change apt I booked an oil change in hopes to be in and out like I was told it would be, the person at the counter said it would be 45 minutes and he would call I booked an oil change in hopes to be in and out like I was told it would be, the person at the counter said it would be 45 minutes and he would call once it was complete. After 75 minutes I walked back to the dealership to find my truck sitting out front and finished. I walked in side to confirm the truck was complete but found that odd as I didn’t receive a call like I had asked. When he gave me the bill it was higher than original quote. I asked him to also find out if my cloth protection coverage could be used cause I needed a few spots cleaned and he had informed me I would have to come back another time for that. They also attempted to clean the mirrors and I say attempted because when I went to look out my Mirrors all I saw was streaks, disappointing customer service to say the least More