Ed Learn Ford Lincoln

Friendly and aim to please They just went out of their way to make sure I went away satisfied. Made sure I had transportation to & from dealership. Offered a rental if required They just went out of their way to make sure I went away satisfied. Made sure I had transportation to & from dealership. Offered a rental if required but not needed. Always sent me updates when parts would be in. Detailed vehicle after work completed. More

Lucas the great When I bought my truck, Lucas was a great sales man. When I bought my 2012 GMC, I can to Ed learn And the salesman was not good. He was rude and d When I bought my truck, Lucas was a great sales man. When I bought my 2012 GMC, I can to Ed learn And the salesman was not good. He was rude and didn’t give me the time of Day. Lucas was the complete opposite. He Was a pleasure to deal with before after and during the sale. He was so good that he took me away from my gmc discount. More

Steven Jesse was great and over accommodating. Very friendly atmosphere. My service advisor was awesome. Very knowledgeable and explained everything to me. My truck was cleaned and detailed at no Very friendly atmosphere. My service advisor was awesome. Very knowledgeable and explained everything to me. My truck was cleaned and detailed at no extra cost. It is now cleaner inside than it has been for a very long time. I found it pricey but I hadn't had a tuneup in 175000 km. More

Excellent service We are travelling across Canada and needed an oil change on our F350, we phoned, they said no problem, come on by.. so we did, they said 90 Minutes b We are travelling across Canada and needed an oil change on our F350, we phoned, they said no problem, come on by.. so we did, they said 90 Minutes but it only took them 60. Thank you so much for keeping us mobile... More

I went in to Ed Learn for my 100,000. They suggested it would take all day but it was ready early. My shuttle driver was good enough to drive me home to Grimsby and Sal was a treat to talk They suggested it would take all day but it was ready early. My shuttle driver was good enough to drive me home to Grimsby and Sal was a treat to talk to. I am very pleased with this dealerships service, sales and finance departments. More

Ed learn Ford review Brittany in sales in amazing. Always happy and friendly and super knowledgeable. Dont let Stephan from service go near your car. Nothing will get fi Brittany in sales in amazing. Always happy and friendly and super knowledgeable. Dont let Stephan from service go near your car. Nothing will get fixed. Jake in service is amazing. He takes care of everything perfect and keeps his word. More

Always great service I always have a great experience at Ed Ford Learn. We’ve purchased 2 brand new vehicles from here in the last 2 years and have continued to return for I always have a great experience at Ed Ford Learn. We’ve purchased 2 brand new vehicles from here in the last 2 years and have continued to return for servicing. During the week there’s a long wait for oil changes, and with having a young baby, it’s too long to wait and shuttling is too much a hassle with car seats etc. So I typically go on the weekend. Unfortunately, recall service is only done during the week so having to make a arrangements is frustrating. Aside from that minor issue, we always have a great experience and will continue to go back. More

New Lease I dont just shop here because i love ford products but also because it is the top ford and lincoln dealership (#1) in niagara region the owners are to I dont just shop here because i love ford products but also because it is the top ford and lincoln dealership (#1) in niagara region the owners are top notch and sales parts and service are excellent. More

Repair- Quick & Easy Jake took care of everything. We had an issue with the brakes. The issue was corrected in a day and we were back on the road. Jake took care of everything. We had an issue with the brakes. The issue was corrected in a day and we were back on the road. More

Did not consider my assumptions. The steering was binding on my 2007 F150 which is not uncommon and is mostly caused from the steering shaft according to many studies. My suggestions The steering was binding on my 2007 F150 which is not uncommon and is mostly caused from the steering shaft according to many studies. My suggestions that it was due to the steering shaft were ignored until such time that all other steering components had been replaced at significant cost but without the desired results. With the steering still binding, the dealership reluctantly listened to me and replaced the shaft, which immediately remedied the problem. Had they listened to me in the first place, my cost would have been less than $1,000 rather than over $2,000 and they would not have had to keep my truck for two weeks. I could not prove their claims that the other components required replacement but what I do know is that after they replaced the lines and the rack and pinion my steering was still binding so they clearly were not causing the problem. Not only has this dealership lost my business but Ford has lost my trust. More