Ed Learn Ford Lincoln

Great Dealership!!! Oil change and winters off. Dealer arranged pickup and drop off at my home. My vehicle was cleaned and sanitized on return. Couldn’t be easier or more Oil change and winters off. Dealer arranged pickup and drop off at my home. My vehicle was cleaned and sanitized on return. Couldn’t be easier or more efficient. Thank you! More

Home pickup service excellent given covid 19. Especially since we are seniors and are avoiding going out. Otherwise tire change seemed fine. Price a little higher than alternatives. Overall Thanks since we are seniors and are avoiding going out. Otherwise tire change seemed fine. Price a little higher than alternatives. Overall Thanks More

my appointment for my F150 for the oil change was on time and the quality of service at this safety time we are dealing with was good and the quality of service at this safety time we are dealing with was good More

Great service Great follow up and quality service from Jake knowledgably suggestions of work to be done and Alellie professional, on time follow up, courteous and Great follow up and quality service from Jake knowledgably suggestions of work to be done and Alellie professional, on time follow up, courteous and helpful. More

Had an appointment at 9 AM for a recall on my Ranger. Got to my appointment had the work done got my vehicle back noticed that my back-up signal did not work, called the service manager who re-scheduled m Got to my appointment had the work done got my vehicle back noticed that my back-up signal did not work, called the service manager who re-scheduled me for 1:15 PM to fix the problem. As it turned out the tech who worked on my vehicle did not do a final inspection after doing his work to make sure that everything worked properly. In the future I think this should be a critical part of a tech"s agenda. More

Left a ford mustang in for a simple door handle issue at 10.30 Wednesday morning received no call to indicate when it would be finished I called back thursday at 11.30 and this not ready and still no call f 10.30 Wednesday morning received no call to indicate when it would be finished I called back thursday at 11.30 and this not ready and still no call from dealer . More

was very good I ALLWAYS had good service when Charlie looked after the job that needed to be done it was done on time and I was told what was done I ALLWAYS had good service when Charlie looked after the job that needed to be done it was done on time and I was told what was done More

Everyone and everything was very professional. During this trying time .. they had taken every precaution to keep their distance and protect the customers from any risks this trying time .. they had taken every precaution to keep their distance and protect the customers from any risks More

jake in the service department is the best. always taking care of us!!!! we wont let anyone else look at our car . he is quick and gets work done care of us!!!! we wont let anyone else look at our car . he is quick and gets work done More

Steven Jesse and the Ed Learn Team were incredible. Steven Jesse was very attentive to my concerns and assisted me and my 2019 F150. Understanding how busy Ford Dealerships are and many many customers, Steven Jesse was very attentive to my concerns and assisted me and my 2019 F150. Understanding how busy Ford Dealerships are and many many customers, Steven was able to balance and prioritize his time spent with each customer including myself. Steven continued to effectively communicate and keep me updated at each necessary step while my truck was being serviced. He was able to coordinate the shuttle driver for drop-off and pickup which was extremely helpful. While cashing out, both Steven and Charlie were very helpful with my Owners Advantage Reward profile through Ed Learn Ford so I was able to redeem an oil change. Aside from the pleasurable experience working with both Steven and Charlie, the behind the scenes staff need to be commended as well. Those that were involved with servicing my F150 returned my truck in a very clean state. I am a particular person with regards to how I take care of my vehicles and mine was very clean. Overall, from the mechanics, the shuttle driver and front line staff that i personally worked with, I would like to say a very big Thank You! The attention to the small details made it a reassuring, seamless and comfortable experience. I will certainly return for all my service needs. Thank you again, Chris More