Eastside Kia

I have gone into this dealership twice looking at the Optima. First time the sales person was not educated on the trims, colours, features nor what they had in stock. He would only make a rough estimat Optima. First time the sales person was not educated on the trims, colours, features nor what they had in stock. He would only make a rough estimate on the prices. Second time I was in the sales person (male) was personable and answered all most all of my questions with out hesitating and added to the information. Problem came when it came to price. He claimed it was a $1500 rebate on cash purchases. (actually $2000) The first 3 payments on us, as $1100 it is actually $1200 etc... when I checked it out on the website he came up with the excuse that it was up to the dealerships to decide but he would honour it if it was on the Kia website. Even when I make an offer and break down the factory discounts along with their own advertised discounts it confuses them. Some dealerships are even adding $350 for block heaters to be added. When most include them in the cost. Car shopping with dealerships is getting frustrating. More

I started my car shopping experience online at www.eastsidekia.ca, I submitted a request through the website to get more information on a Pre-Owned Forte Koup they had. I heard back immediately fr www.eastsidekia.ca, I submitted a request through the website to get more information on a Pre-Owned Forte Koup they had. I heard back immediately from the Internet Manager Dave Dubbin and we set up a time to view the vehicle. I loved the drive and ended up dealing with Dave and his manager Mike on getting a good deal on my car. Very happy with the staff at the store very professional. More

Never trust anyone at Eastside Kia. First they tried convince to buy their stock models, which isnt' exactly what I was looking for. They had me sign 'formal' agreement before letting me go on a test dr convince to buy their stock models, which isnt' exactly what I was looking for. They had me sign 'formal' agreement before letting me go on a test drive. The salesperson sat in the car during my test drive and kept telling me where to turn and I felt manipulated. They said they offer discounts on purchases but in fact their prices were higher to begin with compared to Kia's website. When I told the salesperson I have to think about the purchase and started to leave his expression suddenly turned sour and it was totally uncalled for. I left the dealership feeling degraded More