Eastside Kia
Calgary, AB
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282 Reviews of Eastside Kia
Online booking was efficient. The oil change was prompt & appears to be good.The service advisor (Theresa) checking in my vehicle was knowledgeable and demonstrated personal customer service. appears to be good.The service advisor (Theresa) checking in my vehicle was knowledgeable and demonstrated personal customer service. More
Went in for oil change and supposed to look at my tire sensors, as light is on and reading all over the place. Got my vehicle back the tire sensor ĺight was still on, and they said they had to reseal the sensors, as light is on and reading all over the place. Got my vehicle back the tire sensor ĺight was still on, and they said they had to reseal the front passenger tire. Phoned back and said it should go off after I drive a bit. Nope next morning the front passenger tire was blinking on my screen and saying low pressure now and you could feel it when I drove it was low, also my vehicle was still saying service required. Called back and told them of the problems, really had to question if the work was done on my vehicle. Service Manager came and got my vehicle to bring it back for them to look over. Overall even with them fixing everything after bringing my vehicle back a second time not really happy!!! More
Covid has really taken a toll on this dealership. Customer service is great however it has changed the way they service vehicles. No wiping inside of vehicles or windows like they used to do when you Customer service is great however it has changed the way they service vehicles. No wiping inside of vehicles or windows like they used to do when you first purchased vehicle. Now its just get service what you need done and get out. Staff is great though no complaints. More
Absolutely the best service I have had at a dealership in my life. Honest, followed warranty (that I didn’t know I even had), gave me a loaner, didn’t try to up sell me on anything, and had my car cleaned up my life. Honest, followed warranty (that I didn’t know I even had), gave me a loaner, didn’t try to up sell me on anything, and had my car cleaned upon pickup! Was about to swear off Kia till my experience with Eastside. Thank you so much Terry for all your help! More