Eagle Ridge Chevrolet Buick GMC
Coquitlam, BC
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423 Reviews of Eagle Ridge Chevrolet Buick GMC
Sales great, service not so Just to sum it up.... I knew more about my 2018 GMC Sierra than the actual service center!! If you’re doing basic service ie; brakes oil I’m sure the Just to sum it up.... I knew more about my 2018 GMC Sierra than the actual service center!! If you’re doing basic service ie; brakes oil I’m sure they’re fine. Diagnostics.....👎 More
Initial service of near new vehicle Prompt and efficient service. Every step was explained in a courteous manner. I would not hesitate to use them again nor would I hesitate to forward a Prompt and efficient service. Every step was explained in a courteous manner. I would not hesitate to use them again nor would I hesitate to forward a recommendation to friends. More
We enjoyed the experience dealing with professioals When speaking on the phone it is not always easy to decipher the type of service you are about to receive.At no time during my phone conversations was When speaking on the phone it is not always easy to decipher the type of service you are about to receive.At no time during my phone conversations was I given any false promises by Marco in sales mgmt or by Art in finance.When we arrived from Van isle all questions were answered and the Grand Cherokee was prepared as discussed,during this time my wife an I were treated with respect and courtesy by all including Bobby, Jimmy and of course Chantel.Definitely would recommend to any one in search for a vehicle to try Eagle Ridge GM. More
None disclosure of damage to a used vehicle service dept Was told there were no damages to the car we bought but brought it home to find a cracked windshield and damaged hood with huge pit marks. Service to Was told there were no damages to the car we bought but brought it home to find a cracked windshield and damaged hood with huge pit marks. Service told us they were sending us a $300 credit and never received it after contacting them 5 times. We had a great experience with the business office and the salesman. Just feel like the service department let us down in a big way. Want this issue rectified asap as we have given the information to our law firm to move forward with filing a formal law suit. More
Nothing short of excellent! Salesman Jeff, Finance Agent Gracjana and Insurance Agent were all super!! Very attentive, professional and accommodating! A pleasure to work with and Salesman Jeff, Finance Agent Gracjana and Insurance Agent were all super!! Very attentive, professional and accommodating! A pleasure to work with and would highly recommend their service! More
Extended warranty work Very helpfu and got me in within a day. Had my truck back same day. My a/c failed and I fully expected it to take a couple days for repair. Parts were Very helpfu and got me in within a day. Had my truck back same day. My a/c failed and I fully expected it to take a couple days for repair. Parts were in stock and repair was fast. They even did an oil change that I requested last minute. Mechanic even came out and explained the repair to me. 👍🏻 More
Good service, straight forward, no problems Been getting my car service there for years. No surprises. No hard upsell. They just tell me what I need then do it. Bummer that they dont have courte Been getting my car service there for years. No surprises. No hard upsell. They just tell me what I need then do it. Bummer that they dont have courtesy cars and everytime I pick up my car they apologize because they didn't have time to clean it. I dont care, I detail it myself when needed and dont mind a little dirt on it. It's just funny that they keep saying they didn't have time to wash it this time when in actuality they never have. So 4/5. No real complaints. The car washing thing is just funny to me. More
Oil change tire rotation etc. + warranty fix on shifter You guys did a great job. Got the job done in less than one day and did a great cleaning the outsde and vacuming the inside as well. Hats off to Lonni You guys did a great job. Got the job done in less than one day and did a great cleaning the outsde and vacuming the inside as well. Hats off to Lonnie, Brad, and whoever did the cleaning! More
Eagle ridge staff is very nice Nd good All staff is good Nd nice . Jimmy Nd Chris so nice person . They are friendly . They provide me a good deal Nd service .. They give me a very good pri All staff is good Nd nice . Jimmy Nd Chris so nice person . They are friendly . They provide me a good deal Nd service .. They give me a very good price . Well customer service Nd quality of work is good ... More
Excellent service Hello dear GM: I really appreciate your support and service for me. Management and excellent costumer service, great friendly relationships and punc Hello dear GM: I really appreciate your support and service for me. Management and excellent costumer service, great friendly relationships and punctual. Appreciate your business More