Eagle Ridge Chevrolet Buick GMC

Excellent knowledge of my car Was fast, friendly, accomadating and knowledgeable about my car and it’s repairs needed. Needed info regarding a ICBC shop who deals with Chevy and wa Was fast, friendly, accomadating and knowledgeable about my car and it’s repairs needed. Needed info regarding a ICBC shop who deals with Chevy and was directed to options. Gave me quotes for tires which need replacing etc... All employees in the service department were helpful and quick to serve me. Thank you More

Oil change experience I got my oil changed at eagle ridge GM. the lot where the service is had no parking ..crowded. had to wait for my service apt. The service writer bare I got my oil changed at eagle ridge GM. the lot where the service is had no parking ..crowded. had to wait for my service apt. The service writer barely talked to me I had my son with me had to wait almost half an hour for a ride home. Had to pile 2 other ppl plus me in the shuttle car. ( which I'm not used to as Ford has never done that) i was told by the lady upfront it would take maybe only an hour for the oil change I didnt receive a call at all I called at noon (apt was 10am) to see if it was done the girl told me it looks just about done waiting for the paperwork from service writer. Then got a call back 40 mins later..just over all not a great first experience. I feel maybe cuz my truck and oil changes are under warranty maybe the staff didnt care as much. More

Terrible service Do not take your vehicle to this service department . Give you the run around about your vehicle , leave messages and no one returns them , no comini Do not take your vehicle to this service department . Give you the run around about your vehicle , leave messages and no one returns them , no cominitcation at all More

Bought a wonderful van We got a really good deal on our family van this week. Friendly and fast service! Our salesman Kevin B. was very helpful and professional. Great exp We got a really good deal on our family van this week. Friendly and fast service! Our salesman Kevin B. was very helpful and professional. Great experience overall. More

On going Tire Pressure Issue I recently had a GREAT experience and I would like to thank John J.! He took the time to listen and understand what I had to say about the reoccurring I recently had a GREAT experience and I would like to thank John J.! He took the time to listen and understand what I had to say about the reoccurring issue I was having for the past 3-4 months. He then thoroughly explained what he thought the problem was and what steps he was going to take to resolve the issue. I'm not a fan of dealerships but the staff at Eagle Ridge are always friendly and helpful and this time around John made my day! Thanks again! More

GREAT STAFF SALESMAN PAT WAS VERY EASY TO DEAL SHOWED ME ALL THE OPTIONS ON THE TRUCK JIMMY& ART ALSO VERY EASY TO DEAL DEALS HIP VERY FRIENDLY SALESMAN PAT WAS VERY EASY TO DEAL SHOWED ME ALL THE OPTIONS ON THE TRUCK JIMMY& ART ALSO VERY EASY TO DEAL DEALS HIP VERY FRIENDLY More

Excellent What a great service that was provided it was a wonderful experience. I would recommend this dealer to anyone that was interested in purchasing a new What a great service that was provided it was a wonderful experience. I would recommend this dealer to anyone that was interested in purchasing a new vehicle. More

Professional and Courteous I got a ride over to the mall while I waited for my car to be serviced. Great shuttle service no more than a five min. wait. Had my car serviced and s I got a ride over to the mall while I waited for my car to be serviced. Great shuttle service no more than a five min. wait. Had my car serviced and snow tires mount and put on my car in a reasonable amount of time. Over all I was happy with the service. More

Service visit . They provided quick efficient and excellent service. The service agent Graham explained the work that was performed on my vehicle and He asked if I . They provided quick efficient and excellent service. The service agent Graham explained the work that was performed on my vehicle and He asked if I needed a ride anywhere while they serviced my car. I am very pleased and feel valued as a customer and that’s why I keep coming back! More

Warranty and service Recall and service completed in timely manner. I was kept in the loop. Issues were resolved. Brad the service adviser was very professional. I trust Recall and service completed in timely manner. I was kept in the loop. Issues were resolved. Brad the service adviser was very professional. I trust Eagle Ridge GM work. More