Durham Kia

Tried to riboff Hi I went to trade in my 2008 Honda Civic to new rio and I was asking the value of my car but the financing manager Lawrence tried to avoid to tell me Hi I went to trade in my 2008 Honda Civic to new rio and I was asking the value of my car but the financing manager Lawrence tried to avoid to tell me the value he pulled my credit instead and tried to sell a used car in hi interest rate I was mad. at the final stage he revealed that my trade in car is just $500 worth. I did a research on it its wholesale value over $5000.totally upset me and I broke the deal I would never recommend to anyone More

Amazing This truly is by far one of the most amazing dealerships i have ever dealt with. Not only is it family run but you feel like your part of the family d This truly is by far one of the most amazing dealerships i have ever dealt with. Not only is it family run but you feel like your part of the family during and after your purchase. The wonderful group we dealt with were Amanda, Riley, Lawrence, Matt and Beth. These individuals are by far the best in the business. They made us feel comfortable, at ease and like we were a part of there family. Not once did we feel pressured in any way. We will recommend this business to anyone and everyone. Thank you to everyone at Durham Kia (Taunton Rd.) for everything you did for us. We will always purchase our vehicles in the future from you and again recommend you to our family and friends. Sincerely, Susan and Warren More

Great place to buy a car My name is Lawrence and I'm the General Sales Manager at Durham Kia and have been for the past 3 years. I just wanted to say working here at the deale My name is Lawrence and I'm the General Sales Manager at Durham Kia and have been for the past 3 years. I just wanted to say working here at the dealership has been a fantastic and enriching experience. Working with Jim and Justin Campbell has certainly been a pleasure. The Campbells are very fair, and truly care about their staff. I know and have seen this time and time again. Durham Kia is a fun place to work and would highly recommend it. More

Great experience Just bought a 2016 Forte 5, this is my second vechile from Kia, i have always been treated with the most respect and my service was always incredible. Just bought a 2016 Forte 5, this is my second vechile from Kia, i have always been treated with the most respect and my service was always incredible. My first car was a lease and they treated me amazing when my credit wasn't great they worked out a easy comforable payment plan for me.This company helped me when i didnt think anyone would, and thanks to them i now own my first brand new car!!!! Thank you all More

Snobby self-righteous staff Had a terrible experience over the holidays. Staff were all about themselves and made any comparison to their views seem stupid. I felt personally att Had a terrible experience over the holidays. Staff were all about themselves and made any comparison to their views seem stupid. I felt personally attacked several times during my browse of the floor. More

Utmost respect I have always been treated with respect in the service department. They have always fixed any issue promptly and covered warranty when needed. Never a I have always been treated with respect in the service department. They have always fixed any issue promptly and covered warranty when needed. Never an argument on any declined service suggestion. The one thing I would say is that I do not need an alignment every six months. No matter what you say. Other than that I would buy a car here again if only for the service(Oswane #1) not for the sales. The sales guys are never very attentive and mine couldn't remember me three months after I bought my car(Essa) More

Outrageously bad service The employees here are horrible and customers not only overhear them talking rudely about customers but even other employees. Will never go back and e The employees here are horrible and customers not only overhear them talking rudely about customers but even other employees. Will never go back and encourage others to avoid at all cost! Horrible place to do business. More

Service is awesome!! The guys in the service department listen to women!! My car was a mess hybrid was hooked up wrong the front drive shaft was broken they found all the The guys in the service department listen to women!! My car was a mess hybrid was hooked up wrong the front drive shaft was broken they found all the problems!! An fixed them right!! Yay you guys thank you thank you Lisa ???????? More

Less than professional Bought a used car. Was told to come back for the second key the next day and then another day finally got it and was told by the salesman that they do Bought a used car. Was told to come back for the second key the next day and then another day finally got it and was told by the salesman that they don't care about the used car customers. Then there was a wheel problem and was given a hard time about it. Had to repair it on my own dime Btw my daughter wants a new car but will not buy it there. Stop treating people badly.it is not good for business. More

Great Customer Service! Came in with 2 vehicles to trade in for 2 more, plus a lien to pay off. It was complicated to say the least. We spent about 5 hours there on a busy Came in with 2 vehicles to trade in for 2 more, plus a lien to pay off. It was complicated to say the least. We spent about 5 hours there on a busy Saturday . . .. BUT . . the service we got couldn't have been better. Always a daunting prospect doing something like this but we were made to feel extremely "at home" and as if what WE wanted was the most important factor. We didn't feel pressured or rushed. I can honestly say it was the best experience I have ever had at a dealership and would highly recommend them! More