Durham Kia

Service and Tire Change Precautions were set in place for the Covid virus. Thank you. Service was quickly and efficiently done. We waited outside to stay away from others. A Precautions were set in place for the Covid virus. Thank you. Service was quickly and efficiently done. We waited outside to stay away from others. A gentleman from the dealership asked us if we'd like chairs brought out. So much appreciated .We declined, but it was so thoughtful. On returning the next day to get the tires torqued, again it was quickly done. All staff we came into contact with were very friendly. It is our first time dealing with the dealership and we are very happy not only with staff, but also our new leased KIA. Thank you again, Everyone stay safe. Sue Edler More

Naz was very transparent & easy to work with when seeing what he could do to get me into the Kia that I wanted. After Beth explained all the value you get out of the warranties, it was very easy to add them what he could do to get me into the Kia that I wanted. After Beth explained all the value you get out of the warranties, it was very easy to add them on. More

You are back to the “old style service” ....Yay! The past couple of years, my experience getting my tireS switched over has been a nightmare. ie, my car not even in for service, 3 hours after my app The past couple of years, my experience getting my tireS switched over has been a nightmare. ie, my car not even in for service, 3 hours after my appt time, things forgotten, flippant attitude by service advisors. All this began after Oswayne left. I was going to leave Kia just because of service. Oswayne is back. And it shows. Polite, organized service this time. David Boyle’s was a delight to deal with. Thank you. Oswayne has a effective way of talking with his team. More

Super friendly environment. I had an oil change and my winter tires were being swapped out. But the power went out! Still happy with Kia! winter tires were being swapped out. But the power went out! Still happy with Kia! More

My new sorento Considering the pandemic the dealership handles sales in a safe and enjoyable environment. Naz was very helpful getting to know my vehicle inside an Considering the pandemic the dealership handles sales in a safe and enjoyable environment. Naz was very helpful getting to know my vehicle inside and out. More

Well done...during these times it's comforting to deal with companies that have adjusted so well. Service appointment went smoothly and is appreciated.....cheers Durham Kia with companies that have adjusted so well. Service appointment went smoothly and is appreciated.....cheers Durham Kia More

My battery died on Mother’s Day! Lisa, at Durham Kia, had my Rio going again in less than 24 hours! Excellent, friendly expert service. Thank you! my Rio going again in less than 24 hours! Excellent, friendly expert service. Thank you! More

Very friendly salesman (Jesse) one of the best experiences I’ve had buying a car. He sold me my first car in Canada and I’m not disappointed at all! experiences I’ve had buying a car. He sold me my first car in Canada and I’m not disappointed at all! More

Pleased with virus protection. NOT pleased that car they gave me to sit in reeked of smoke,which made me feel ill. Had to stand outside part of the wait time. gave me to sit in reeked of smoke,which made me feel ill. Had to stand outside part of the wait time. More

Great Service Even During COVID 19 I had a service appointment for 8:30 am on May 6th 2020 to have my snow tires removed. I had already purchased a set of 4 new "All Season" tires last I had a service appointment for 8:30 am on May 6th 2020 to have my snow tires removed. I had already purchased a set of 4 new "All Season" tires last month from Durham KIA for my 2016 Nissan Altima, to be installed during this service appointment. Like many auto dealers, your service department was working under strict COVID 19 guidelines with social distancing being the order of the day but I must say that everything went smoothly. Thank god it was a nice day as customers were not really allowed to wait in the service waiting area, but your staff did allow me to use the washroom and to purchase a coffee. All and all I would give you guys "5 Stars" for a job well done. Thank you Durham KIA! Dave Hughes DCH Marketing Services Grafton, Ontario More